At a Glance
- Tasks: Manage back of house operations and support store teams for an exceptional customer experience.
- Company: AllSaints, a global fashion brand focused on making customers feel cool and confident.
- Benefits: Dynamic work environment, team collaboration, and opportunities for personal growth.
- Other info: Located in vibrant Brompton Road, close to popular attractions and transport links.
- Why this job: Be part of a passionate team and influence customer experiences in a stylish setting.
- Qualifications: Friendly, organised, tech-savvy, and driven with a can-do attitude.
The predicted salary is between 24000 - 36000 € per year.
At AllSaints we are in the business of feelings - making our customers feel cool and confident. We are a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
As a backstage stylist in store, you are responsible for organising and managing back of house operations to support store teams to deliver an exceptional brand experience to our customers. The back of house/stockroom is the engine room of our store and a well run, organised environment is key to supporting the store to deliver a wow, showroom experience to our customers every single day.
You will take full ownership and accountability for the stock room area and product. Your day will be spent processing deliveries and you will be the first person in the store to see the new product lines as they arrive. You will support the teams with shop floor replenishment, developing an understanding of what your customer wants. You will also support our customer by picking and packing orders for our digital orders.
You will work closely with your management team, supporting the store in reaching its targets and helping them to deliver an exceptional customer experience.
What Will I Be Doing?
- Your day will be varied, fast-paced and most importantly, fun.
- Stock replenishment, deliveries and customer product requests are essential to a successful day and it will be up to you to ensure this is done efficiently and with pace.
- Picking and packing orders for our digital customer orders will be in high demand during our busiest periods and it will be up to you to get our orders readied, quality checked and shipped within a small window of time.
- You will support our cash desks with replenishment of essential stationary and may be asked to support gift wrapping.
- You will actively maintain the store's aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times.
- You will have great product knowledge and the ability to step "on-stage" to style and serve our customers as needed.
- You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result.
- Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times.
What Skills Do I Need?
- Friendly and approachable, you will be constantly interacting with team members, delivery and collection teams and our customers.
- Awareness and knowledge of our brand, our style and our brand values - you will support and influence your peers and customers alike.
- Driven with a can-do attitude - the stockroom is the engine room of all our stores and you will be consistently busy.
- Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure.
- Tech savvy; you will be processing our digital orders, store deliveries and customer product requests using our in-store digital tools.
- Excellent attention to detail.
- Confident and articulate.
- You have strong organisational skills, creating an organised back of house environment for both you and the wider store team.
- You aim high, setting yourself targets and deadlines to work towards. You have a winning mentality and you love to work at pace.
- You have an interest in the wider store and all of its operations, customer and team members. You know what the customers want and how to support the store to deliver this and more.
- Honest, friendly and collaborative - you live by our brand values.
- Dedication to the success of the store and brand.
Our Brompton Road standalone store in London has been open since 2017 and usually trades from 10:00am - 20:00pm (subject to seasonal change). Our store is surrounded by some of the city's most popular tourist attractions. Our team all have one thing in common… They have a passion for fashion.
What We Stand For
- The Customer is the Boss - We work as one proud team to get the best for our customers.
- One Team - We are joined up and encourage others to share their ideas.
- We Do What We Say We Will - We know our goals, and we work with clear outcomes in mind.
- We Are Responsible - We are self aware, understand the impact we have on others and are positive about the future.
Backstage Stylist (37.5 hours per week) - Brompton Road in London employer: ALLSAINTS
At AllSaints, we pride ourselves on fostering a vibrant and inclusive work culture where creativity thrives and every team member plays a vital role in delivering exceptional customer experiences. As a Backstage Stylist at our Brompton Road store, you'll enjoy a dynamic environment with opportunities for personal growth, all while being part of a passionate team dedicated to fashion and sustainability. With our prime location in the heart of London, you’ll be surrounded by iconic attractions and a supportive community that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Backstage Stylist (37.5 hours per week) - Brompton Road in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with AllSaints' style, values, and products. This way, when you chat with the team during your interview, you can show off your passion and understanding of what makes the brand tick.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or social media. Ask them about their experiences and any tips they might have for landing a role at AllSaints. Personal connections can really give you an edge!
✨Tip Number 3
Prepare for the interview by thinking about how you can contribute to the team. Be ready to discuss how your skills in organisation, customer service, and teamwork can help keep the stockroom running smoothly and support the store's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the AllSaints family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Backstage Stylist (37.5 hours per week) - Brompton Road in London
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share why you’re excited about the role and how you connect with AllSaints' vibe. We want to see that you understand our brand and can bring that energy to the team.
Be Organised and Detail-Oriented:Since the backstage stylist role is all about keeping things running smoothly, make sure to highlight your organisational skills in your application. Talk about any experiences where you’ve managed stock or kept a space tidy – it’ll show us you’re ready to take ownership of the stockroom!
Demonstrate Your Team Spirit:We’re all about teamwork at AllSaints, so don’t forget to mention your collaborative side! Share examples of how you’ve worked well with others in the past, whether in retail or other settings. It’s all about showing us you can contribute to our one team mentality.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed! It’s super easy and ensures your application lands right where it needs to be. Plus, it shows you’re keen on joining the AllSaints family!
How to prepare for a job interview at ALLSAINTS
✨Know Your Brand
Before the interview, dive deep into AllSaints' brand values and style. Familiarise yourself with their latest collections and understand what makes them unique. This will not only show your passion for the brand but also help you connect your personal style to theirs during the conversation.
✨Showcase Your Organisational Skills
As a backstage stylist, organisation is key. Prepare examples of how you've successfully managed stock or organised spaces in previous roles. Be ready to discuss specific strategies you used to maintain efficiency and how you can apply those skills to keep the back of house running smoothly.
✨Demonstrate Your Customer Focus
AllSaints puts the customer at the heart of everything they do. Think of instances where you've gone above and beyond for a customer or contributed to a positive shopping experience. Share these stories to illustrate your commitment to customer satisfaction and teamwork.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities, especially under pressure. Prepare to discuss how you've handled challenging situations in the past, particularly in fast-paced environments. Highlight your ability to think on your feet and maintain a positive attitude while resolving issues.
