AI Enablement Lead in London

At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

As our AI Enablement Lead, you will transform how our business operates through the practical application of generative AI, AI agents, and machine learning. This is a hybrid role blending high-impact AI strategy and consulting with hands-on solution design and engineering. You aren't just researching theoretical concepts; you are in a delivery-focused position responsible for turning AI ideas into measurable business outcomes. Equally comfortable facilitating discovery workshops with senior business leaders as you are building AI agents, integrating APIs, and writing code, you will act as the strategic engine driving AI value across the brand.

You will play a pivotal role within our Technology and Transformation team, whilst partnering heavily with cross-functional teams across Ecommerce, Merchandising, Retail, Finance, and Operations. You will be working alongside Project Managers, Architects, and Engineering partners to deliver modern AI capabilities, playing the role of the ultimate AI translator who helps teams discover ‘the art of the possible’ using Google Cloud AI technologies.

WHAT WILL I BE DOING?

• Identify High-Value Opportunities: Partner directly with business functions to identify opportunities where AI can create measurable business value and commercial impact.
• Shape AI Roadmaps: Facilitate discovery workshops, translate business problems into AI use cases, build business cases, prioritise opportunities, and define AI roadmaps aligned with brand strategy.
• Educate & Inspire: Educate stakeholders on AI capabilities and limitations, helping departments across the business understand the art of the possible.
• Architect Scalable Solutions: Design secure, end-to-end, scalable AI solutions using Google Cloud Platform, selecting appropriate models, tools, and architectures.
• Responsible AI & Governance: Support the organisation in adopting AI responsibly by defining guardrails, managing risks, prompt management, model evaluation, security reviews, and data privacy.
• Establish Blueprint Standards: Produce solution designs, implementation plans, reusable AI patterns, and creation of implementation standards across the organisation.
• Build AI Capabilities: Develop production-ready AI assistants, internal copilots, workflow automation, knowledge assistants, conversational analytics, AI-powered search, executive assistants, and data analysis agents.
• Deploy Google Cloud AI Stack: Build solutions leveraging Gemini Enterprise, Gemini for Google Workspace, Gemini Code Assist, Vertex AI (Studio, Search, Agent Builder), Agent Designer, and the Agent Development Kit (ADK).
• Engineering & System Integration: Develop AI workflows using Python, REST APIs, BigQuery, BigQuery ML, Cloud Run, Cloud Functions, Cloud Workflows, Cloud Storage, Cloud SQL, Dataplex, Looker, and Google Workspace APIs.
• Advanced AI Implementation: Implement prompt engineering, Retrieval Augmented Generation (RAG), function calling, and complex API integrations.
• Rapid Prototyping & Scaling: Deliver proofs of concept rapidly to validate business value before scaling and productionising solutions in partnership with engineering teams.
• Measure Business Outcomes: Measure adoption and business outcomes to ensure solutions deliver tangible ROI.

WHAT SKILLS DO I NEED?

• Experience delivering enterprise AI solutions, with strong consulting, stakeholder management, and workshop facilitation skills in Agile delivery environments.
• Strong software engineering capability with experience building Generative AI applications and integrating enterprise systems.
• Essential technical expertise in Google Cloud Platform, Gemini Enterprise, Vertex AI, Python, REST APIs, BigQuery, SQL, and Git.
• Hands-on mastery of Prompt Engineering, AI Agents, RAG (Retrieval Augmented Generation), Vector Search, and LLM evaluation.
• Desirable experience with LangGraph, LangChain, Agent Development Kit (ADK), MCP (Model Context Protocol), Cloud Run, Docker, Terraform, CI/CD, Looker, Data Engineering, and Machine Learning.
• Fast-paced retail or commercial awareness with exceptional communication skills to articulate complex AI concepts to business stakeholders and technical developers alike.

ABOUT THE LOCATION

Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.

WHAT WE STAND FOR

• The Customer is the Boss.
• We work as one proud team to get the best for our customers.
• One Team: We are joined up and encourage others to share their ideas.
• We Do What We Say We Will: We know our goals, and we work with clear outcomes in mind.
• We Are Responsible: We are self aware, understand the impact we have on others and are positive about the future.

BENEFITS

• A generous wardrobe allowance so that you can wear our beautiful clothes to work each day.
• We are a disability committed certified employer.
• Employee discount for you to spend with family and friends.
• 25 days holiday increasing to 28 days after 2 years continuous service.
• Bank holidays, birthdays and volunteering days off.
• Access to dental cash plan & free virtual GP appointments through Aviva.
• UNUM employee assistance helpline.
• Life assurance cover.
• Access to discounted gym membership and corporate discounts.
• Hybrid working in our historic East London studios, working hours are 9-5.30pm.
• Free, confidential, wellbeing and lifestyle support with Retail Trust.
• Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adaption, menopause).
• Health days for you to use either for physical or mental wellness.
• Dedicated mental health support from our mental health first aiders.
• Eye care vouchers, season ticket loans and much more!

#WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.