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- Tasks: Lead a vibrant team, manage store operations, and create an amazing customer experience.
- Company: Join AllSaints, a fashion-forward brand with a passion for style.
- Benefits: Generous wardrobe allowance, employee discounts, and commission opportunities.
- Why this job: Be a fashion ambassador and inspire your team to shine in-store.
- Qualifications: Strong leadership skills, a love for fashion, and business acumen.
- Other info: Dynamic work environment in Newcastle's iconic Eldon Square.
The predicted salary is between 28800 - 42000 £ per year.
The role will involve great time management, resilience, multitasking and determination to ensure that in-store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing.
What will I be doing?
- You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience.
- Support the brand leader in the development of your team.
- You will recognise and highlight achievements as well as identify areas of improvement.
- You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories.
- With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace.
- You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system.
- Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms.
- Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner.
What skills do I need?
- First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers.
- You love fashion. We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit.
- You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed.
- Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to.
- Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows.
- Natural affinity in learning new systems and processes in a digital environment.
- Honest, trustworthy and dependable - you live by our brand values.
- A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety.
- You are dedicated and committed to the success of the brand.
- Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated.
About the location
Our Eldon Square standalone store in Newcastle has been open since and usually trades from 9:00am - 18:00pm (subject to seasonal change). Eldon Square is Newcastle's oldest and most famous premium shopping centre, making the location popular with locals and tourists alike. Our team is a bubbly bunch who have one thing in common, they love fashion and all things AllSaints. Approximately a 10 minute journey from Newcastle station.
What we stand for
- The Customer is the Boss. We work as one proud team to get the best for our customers.
- One Team. We are joined up and encourage others to share their ideas.
- We Do What We Say We Will. We know our goals, and we work with clear outcomes in mind.
- We Are Responsible. We are self aware, understand the impact we have on others and are positive about the future.
Benefits
- A generous wardrobe allowance so that you can wear our beautiful clothes to work each day.
- Potential to earn more from our team commission scheme.
- We are a disability committed certified employer.
- Employee discount for you to spend with family and friends.
- Up to 2 years service 33 days (25 days +.
Store Manager in England employer: ALLSAINTS
Contact Detail:
ALLSAINTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in England
✨Tip Number 1
Get to know the company inside out! Research AllSaints, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for the brand and how you can contribute to their success.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired your team or tackled challenges head-on. We want to hear about your experiences that showcase your ability to lead and motivate others.
✨Tip Number 3
Be ready to discuss your multitasking skills! Store management is all about juggling various tasks at once. Prepare examples of how you've successfully managed multiple priorities in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fabulous team at AllSaints!
We think you need these skills to ace Store Manager in England
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've inspired and developed teams in the past, so share specific examples that showcase your ability to motivate and guide others.
Demonstrate Your Passion for Fashion: Since we love fashion, it’s important that you convey your enthusiasm for it in your application. Share your personal style, favourite trends, or any relevant experiences that show you’re not just a manager, but a true ambassador for our brand.
Be Clear About Your Business Acumen: We need someone who knows their stuff! In your application, mention your experience with financial targets and reporting technologies. Show us how you’ve used data to drive sales and improve customer experiences in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we stand for at StudySmarter.
How to prepare for a job interview at ALLSAINTS
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the brand's latest collections and strategies. Familiarise yourself with their customer service approach and how they handle in-store experiences. This will show your passion for the brand and your readiness to lead.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you’ve inspired your team or resolved conflicts. Highlighting your ability to motivate and upskill others will resonate well with the interviewers.
✨Demonstrate Your Business Acumen
Be ready to discuss how you’ve used reporting technologies to drive sales and improve customer experiences. Share specific instances where your insights led to positive outcomes. This will illustrate your strong business sense and understanding of customer needs.
✨Emphasise Your Customer-Centric Approach
During the interview, convey your belief that 'the customer is the boss'. Share stories that highlight your commitment to exceptional service and how you’ve gone above and beyond to ensure customer satisfaction. This aligns perfectly with the company’s values.
