At a Glance
- Tasks: Style customers, maintain store aesthetics, and support team goals in a fun, fast-paced environment.
- Company: AllSaints is a global fashion brand focused on making customers feel cool and confident.
- Benefits: Enjoy a generous wardrobe allowance, employee discounts, and access to mental health support.
- Why this job: Join a diverse team, develop your skills, and make a positive impact on customer experiences.
- Qualifications: Friendly, enthusiastic, and tech-savvy with a passion for fashion and excellent attention to detail.
- Other info: Located in Fenwicks, Canterbury, our team enjoys a vibrant atmosphere and strong camaraderie.
Stylist – Part Time 16 hours – Fenwicks Canterbury
At AllSaints we are in the business of feelings – making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we\’d love to talk to you.
We\’re a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
THE ROLE
- As an AllSaints Stylist, you are the fundamental link between our products and customers.
- The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping.
- You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.
- You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.
WHAT WILL I BE DOING?
- Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
- You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
- You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
- Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey
- You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
- You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
- You will greet our customers into our store and tailor your approach to support the purpose of their visit
- Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
- Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development
WHAT SKILLS DO I NEED?
- Friendly and attentive; you\’ll constantly interact with customers in store from all over the world to provide an exceptional customer experience
- Awareness and knowledge of our brand, our style and our brand values – you\’ll support and influence your peers and customers alike
- Can do attitude and lots of enthusiasm – there\’s a lot of time spent on interacting with customers and colleagues on our busy shop floors
- Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
- Tech savvy; you\’ll be processing a lot of transactions and store deliveries using our in-store digital tools
- You\’ll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints
- Excellent attention to detail
- You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit
ABOUT THE LOCATION
Our concession in Fenwicks, Canterbury has been open since 2009 and usually trades from 9:00am – 17:30pm (subject to seasonal change). Our team is a diverse and unique bunch, who enjoy socialising with one another and bonding over their love of food (they are always on the lookout for new recommendations!). It’s a fun place to work, the banter is first class and the atmosphere is great. Not to mention our passion to deliver outstanding customer service.Store Location . Approximately a 10 minute journey from Canterbury East station.
WHAT WE STAND FOR
The Customer is the Boss We work as one proud team to get the best for our customers
One Team We are joined up and encourage others to share their ideas
We Do What We Say We Will We know our goals, and we work with clear outcomes in mind
We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
BENEFITS
- A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
- Potential to earn more from our team commission scheme
- We are a disability committed certified employer
- Employee discount for you to spend with family and friends
- Up to 2 years service 33 days (25 days + bank holidays)
- Over 2 years service 36 days (28 days + bank holidays)
- Access to dental cash plan & free virtual GP appointments through Aviva
- UNUM employee assistance helpline
- Life assurance cover
- Access to discounted gym membership and corporate discounts
- Free, confidential, wellbeing and lifestyle support with Retail Trust
- Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)
- Health days for you to use either for physical or mental wellness
- Dedicated mental health support from our mental health first aiders
- Eye care vouchers, season ticket loans and much more!
#WeAreAllSaints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.
We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
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Stylist - Part Time 16 hours - Fenwicks Canterbury employer: ALLSAINTS Retail Limited
Contact Detail:
ALLSAINTS Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stylist - Part Time 16 hours - Fenwicks Canterbury
✨Tip Number 1
Familiarise yourself with AllSaints' latest collections and brand values. Being able to discuss specific pieces and how they fit into the current trends will show your passion for the brand and help you connect with customers.
✨Tip Number 2
Practice your customer interaction skills. Since you'll be spending most of your time on the shop floor, being friendly and attentive is key. Role-play different scenarios with friends to build your confidence in providing exceptional service.
✨Tip Number 3
Stay updated on fashion trends and industry news. This knowledge will not only enhance your styling abilities but also allow you to engage customers in meaningful conversations about their fashion choices.
✨Tip Number 4
Show enthusiasm for teamwork. AllSaints values a collaborative environment, so be prepared to demonstrate how you can contribute positively to the team dynamic during your interactions with staff and management.
We think you need these skills to ace Stylist - Part Time 16 hours - Fenwicks Canterbury
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to immerse yourself in AllSaints' brand values and style. Familiarise yourself with their latest collections and campaigns, as this knowledge will help you tailor your application and demonstrate your passion for the brand.
Craft a Tailored CV: Highlight relevant experience in retail or customer service, focusing on your ability to engage with customers and create a positive shopping experience. Use specific examples that showcase your skills in styling, problem-solving, and teamwork.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for fashion and your desire to contribute to the AllSaints team. Mention how your personal style aligns with the brand and provide examples of how you've successfully styled customers or contributed to a team environment in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves maintaining the store's aesthetic and providing excellent customer service.
How to prepare for a job interview at ALLSAINTS Retail Limited
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Share your thoughts on current trends and how you would style customers using AllSaints products. This will demonstrate that you are not just looking for a job, but that you genuinely care about the brand and its aesthetic.
✨Understand the Brand Values
Familiarise yourself with AllSaints' brand values and mission. Be prepared to discuss how these align with your own values and how you can contribute to creating an exceptional customer experience that reflects the brand's ethos.
✨Prepare for Customer Scenarios
Think of potential customer scenarios you might encounter on the shop floor. Practice how you would handle various situations, such as styling advice or resolving complaints, while keeping the customer at the heart of your approach.
✨Demonstrate Team Spirit
AllSaints values teamwork, so be ready to share examples of how you've successfully worked in a team before. Highlight your ability to support peers and contribute to a positive store atmosphere, which is crucial for achieving collective goals.