At a Glance
- Tasks: Style customers and create an exceptional shopping experience in a vibrant store environment.
- Company: Join AllSaints, a global fashion brand with a diverse and talented team.
- Benefits: Enjoy a generous wardrobe allowance, employee discounts, and up to 36 days of holiday.
- Other info: Great opportunities for career growth and personal development.
- Why this job: Be part of a fun, fast-paced team while sharing your passion for fashion.
- Qualifications: Friendly, enthusiastic, and tech-savvy with a love for fashion.
The predicted salary is between 12 - 15 £ per hour.
We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
THE ROLE
As an AllSaints Stylist, you are the fundamental link between our products and customers. The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping. You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times. You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.
WHAT WILL I BE DOING?
- Your stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
- You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience.
- You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times.
- Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey.
- You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust.
- You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result.
- You will greet our customers into our store and tailor your approach to support the purpose of their visit.
- Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times.
- Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development.
WHAT SKILLS DO I NEED?
- Friendly and attentive; you'll constantly interact with customers in store from all over the world to provide an exceptional customer experience.
- Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike.
- Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors.
- Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure.
- Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools.
- You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints.
- Excellent attention to detail.
- You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit.
About the location
Our Eldon Square standalone store in Newcastle has been open since 2010 and usually trades from 9:00am - 18:00pm (subject to seasonal change). Eldon Square is Newcastle's oldest and most famous premium shopping centre, making the location popular with locals and tourists alike. Our team is a bubbly bunch who have one thing in common, they love fashion and all things AllSaints.
Benefits
- A generous wardrobe allowance so that you can wear our beautiful clothes to work each day.
- Potential to earn more from our team commission scheme.
- We are a disability committed certified employer.
- Employee discount for you to spend with family and friends.
- Up to 2 years service 33 days (25 days + bank holidays).
- Over 2 years service 36 days (28 days + bank holidays).
- Access to dental cash plan & free virtual GP appointments through Aviva.
- UNUM employee assistance helpline.
- Life assurance cover.
- Access to discounted gym membership and corporate discounts.
- Free, confidential, wellbeing and lifestyle support with Retail Trust.
- Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause).
- Health days for you to use either for physical or mental wellness.
- Dedicated mental health support from our mental health first aiders.
- Eye care vouchers, season ticket loans and much more!
We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Stylist – Fashion-Forward Customer Experience & Growth employer: ALLSAINTS Retail Limited
At AllSaints, we pride ourselves on being a vibrant and inclusive employer, where our team members are empowered to express their passion for fashion while delivering exceptional customer experiences. Located in the heart of Newcastle's Eldon Square, our store offers a dynamic work environment with ample opportunities for personal and professional growth, supported by comprehensive training and a generous benefits package that includes a wardrobe allowance, employee discounts, and dedicated mental health support. Join us and be part of a diverse team that values creativity, collaboration, and a shared love for style.
StudySmarter Expert Advice🤫
We think this is how you could land Stylist – Fashion-Forward Customer Experience & Growth
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with AllSaints' style, values, and latest collections. This way, when you chat with customers or during interviews, you can show off your passion and knowledge.
✨Tip Number 2
Practice your customer interaction skills. Role-play with friends or family to get comfortable with styling and influencing customers. The more you practice, the more natural it will feel when you're on the shop floor!
✨Tip Number 3
Network like a pro! Connect with current employees on social media or attend events where AllSaints is involved. Building relationships can give you insider tips and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Stylist – Fashion-Forward Customer Experience & Growth
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share your personal style and how it aligns with AllSaints' vibe. We want to see that you’re not just a fan of our brand, but that you truly understand and embody our aesthetic.
Tailor Your Application:Just like styling an outfit, tailor your application to fit the role! Highlight your customer service experience and any relevant skills that match what we’re looking for. Make it clear why you’d be a great fit for our team at Eldon Square.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your writing. Share anecdotes or experiences that showcase your friendly and attentive nature. We want to get to know the real you!
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed! It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at ALLSAINTS Retail Limited
✨Know Your Brand Inside Out
Before the interview, dive deep into AllSaints' history, values, and latest collections. Familiarise yourself with their style and brand campaigns so you can confidently discuss how you would embody their ethos as a Stylist.
✨Show Off Your Styling Skills
Prepare to showcase your fashion sense! Bring along examples of outfits you've styled or even create a mood board that reflects your understanding of current trends. This will demonstrate your passion for fashion and your ability to connect with customers.
✨Practice Customer Interaction Scenarios
Since the role is all about customer experience, think of common scenarios you might face on the shop floor. Practice how you would engage with customers, resolve issues, and provide exceptional service. This will help you feel more confident during the interview.
✨Emphasise Teamwork and Communication
AllSaints values collaboration, so be ready to discuss your experiences working in teams. Share examples of how you've supported peers and contributed to a positive work environment, highlighting your friendly and attentive nature.
