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For Companies At a Glance
- Tasks: Engage with customers, style outfits, and maintain store aesthetics.
- Company: AllSaints is a global fashion brand committed to sustainability and diversity.
- Benefits: Enjoy a generous wardrobe allowance, employee discounts, and wellness support.
- Why this job: Join a fun, fast-paced environment where you can grow your fashion career.
- Qualifications: Friendly, tech-savvy, and passionate about fashion with great customer service skills.
- Other info: Located in Manchester's Trafford Centre, with opportunities for career progression.
Manchester, England, United Kingdom , Fixed-term
We\’re a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
THE ROLE
- As an AllSaints Stylist, you are the fundamental link between our products and customers.
- The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping.
- You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.
- You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.
WHAT WILL I BE DOING?
- Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
- You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
- You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
- Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey
- You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
- You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
- You will greet our customers into our store and tailor your approach to support the purpose of their visit
- Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
- Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development
WHAT SKILLS DO I NEED?
- Friendly and attentive; you\’ll constantly interact with customers in store from all over the world to provide an exceptional customer experience
- Awareness and knowledge of our brand, our style and our brand values – you\’ll support and influence your peers and customers alike
- Can do attitude and lots of enthusiasm – there\’s a lot of time spent on interacting with customers and colleagues on our busy shop floors
- Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
- Tech savvy; you\’ll be processing a lot of transactions and store deliveries using our in-store digital tools
- You\’ll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints
- Excellent attention to detail
- You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit
ABOUT THE LOCATION
Our standalone store in Manchester\’s Trafford Centre has been open since 2007. Supported by a team of 35 selling menswear and womenswear collections across one level and 5,000 sqft. Usually trading from 10.00 in the morning until 22.00 in the evening (subject to seasonal change). Store Location . Approximately a 20 minute journey from Manchester Piccadilly station.
WHAT WE STAND FOR
The Customer is the Boss We work as one proud team to get the best for our customers
One Team We are joined up and encourage others to share their ideas
We Do What We Say We Will We know our goals, and we work with clear outcomes in mind
We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
BENEFITS
- A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
- Potential to earn more from our team commission scheme
- We are a disability committed certified employer
- Employee discount for you to spend with family and friends
- Up to 2 years service 33 days (25 days + bank holidays)
- Over 2 years service 36 days (28 days + bank holidays)
- Access to dental cash plan & free virtual GP appointments through Aviva
- UNUM employee assistance helpline
- Life assurance cover
- Access to discounted gym membership and corporate discounts
- Free, confidential, wellbeing and lifestyle support with Retail Trust
- Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)
- Health days for you to use either for physical or mental wellness
- Dedicated mental health support from our mental health first aiders
- Eye care vouchers, season ticket loans and much more!
#WeAreAllSaints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.
We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
#J-18808-Ljbffr
Stylist (24 hours per week), Trafford employer: ALLSAINTS Retail Limited
Contact Detail:
ALLSAINTS Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stylist (24 hours per week), Trafford
✨Tip Number 1
Familiarise yourself with AllSaints' brand values and current collections. Being able to discuss specific products and how they align with the brand's aesthetic will show your genuine interest and knowledge during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail setting. This will help you become more comfortable with styling and influencing customers, which is a key part of the Stylist role.
✨Tip Number 3
Stay updated on fashion trends and how they relate to AllSaints' offerings. Being able to connect current trends with the products in-store will demonstrate your passion for fashion and your ability to engage customers effectively.
✨Tip Number 4
Network with current or former employees of AllSaints if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions.
We think you need these skills to ace Stylist (24 hours per week), Trafford
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Stylist role at AllSaints. Familiarise yourself with their brand values, customer service expectations, and the importance of styling and influencing customers on the shop floor.
Tailor Your CV: Highlight relevant experience in retail or fashion, focusing on your customer service skills and any previous roles that involved styling or visual merchandising. Make sure to showcase your enthusiasm for fashion and your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the AllSaints brand and your understanding of their products. Mention specific examples of how you've provided exceptional customer experiences in the past and how you can contribute to the team.
Showcase Your Personality: In both your CV and cover letter, let your personality shine through. AllSaints values friendly and attentive individuals, so be sure to convey your enthusiasm and approachability, as well as your love for fashion.
How to prepare for a job interview at ALLSAINTS Retail Limited
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Share your personal style and how it aligns with AllSaints' aesthetic. This will demonstrate that you are not just looking for a job, but are genuinely excited about being part of the brand.
✨Know the Brand Inside Out
Familiarise yourself with AllSaints' collections, campaigns, and values. Being able to discuss recent launches or brand initiatives will show your commitment and understanding of what makes the brand unique.
✨Demonstrate Customer-Centric Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your problem-solving skills and ability to connect with customers, as this role is all about creating a fantastic shopping experience.
✨Be Tech-Savvy
Since the role involves using digital tools for transactions and stock management, be ready to discuss your experience with technology. Mention any relevant systems you've used and your comfort level with learning new software.
