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For Companies At a Glance
- Tasks: Engage with customers, style outfits, and maintain store aesthetics.
- Company: AllSaints is a global fashion brand focused on making customers feel cool and confident.
- Benefits: Enjoy a generous wardrobe allowance, employee discounts, and wellness support.
- Why this job: Join a fun, fast-paced team where your passion for fashion can shine.
- Qualifications: Friendly, tech-savvy, and enthusiastic about fashion with great customer service skills.
- Other info: Located near Cardiff Castle, with opportunities for career progression.
At AllSaints we are in the business of feelings – making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we\’d love to talk to you.
We\’re a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
THE ROLE
- As an AllSaints Stylist, you are the fundamental link between our products and customers.
- The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping.
- You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.
- You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.
WHAT WILL I BE DOING?
- Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
- You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
- You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
- Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey
- You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
- You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
- You will greet our customers into our store and tailor your approach to support the purpose of their visit
- Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
- Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development
WHAT SKILLS DO I NEED?
- Friendly and attentive; you\’ll constantly interact with customers in store from all over the world to provide an exceptional customer experience
- Awareness and knowledge of our brand, our style and our brand values – you\’ll support and influence your peers and customers alike
- Can do attitude and lots of enthusiasm – there\’s a lot of time spent on interacting with customers and colleagues on our busy shop floors
- Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
- Tech savvy; you\’ll be processing a lot of transactions and store deliveries using our in-store digital tools
- You\’ll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints
- Excellent attention to detail
- You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit
ABOUT THE LOCATION
Our standalone store in Cardiff, Wales has been open since 2009 and usually trades from 09:00am – 20:00pm (subject to seasonal change). Set near the historical Cardiff Castle, our team are passionate about fashion, and go above and beyond to share this with our customers. Store Location . Approximately a 20 minute journey from Cardiff Central station
WHAT WE STAND FOR
The Customer is the Boss We work as one proud team to get the best for our customers
One Team We are joined up and encourage others to share their ideas
We Do What We Say We Will We know our goals, and we work with clear outcomes in mind
We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
BENEFITS
- A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
- Potential to earn more from our team commission scheme
- We are a disability committed certified employer
- Employee discount for you to spend with family and friends
- Up to 2 years service 33 days (25 days + bank holidays)
- Over 2 years service 36 days (28 days + bank holidays)
- Access to dental cash plan & free virtual GP appointments through Aviva
- UNUM employee assistance helpline
- Life assurance cover
- Access to discounted gym membership and corporate discounts
- Free, confidential, wellbeing and lifestyle support with Retail Trust
- Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)
- Health days for you to use either for physical or mental wellness
- Dedicated mental health support from our mental health first aiders
- Eye care vouchers, season ticket loans and much more!
#WeAreAllSaints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.
We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
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Stylist (16 hours per week) - Cardiff employer: ALLSAINTS Retail Limited
Contact Detail:
ALLSAINTS Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stylist (16 hours per week) - Cardiff
✨Tip Number 1
Familiarise yourself with AllSaints' brand values and current collections. Being able to discuss specific pieces and how they fit into the brand's aesthetic will show your genuine interest and knowledge during any interactions.
✨Tip Number 2
Practice your customer interaction skills. Since the role involves a lot of customer engagement, consider role-playing scenarios with friends or family to enhance your ability to connect and provide exceptional service.
✨Tip Number 3
Stay updated on fashion trends and how they relate to AllSaints' style. This will not only help you in styling customers but also demonstrate your passion for fashion during conversations with the team.
✨Tip Number 4
Visit the Cardiff store before applying. Observe the store layout, customer interactions, and overall atmosphere. This firsthand experience will give you valuable insights to discuss during your application process.
We think you need these skills to ace Stylist (16 hours per week) - Cardiff
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to immerse yourself in AllSaints' brand values and style. Familiarise yourself with their latest collections and campaigns, as this will help you convey your passion for the brand in your application.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any previous roles where you've styled customers or worked in a fast-paced environment, showcasing your ability to connect with people.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for fashion and your understanding of the role. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the AllSaints team.
Showcase Your Personality: AllSaints values a friendly and attentive approach. Use your application to reflect your personality and passion for fashion. Let your unique voice shine through, as they are looking for someone who can connect with customers and embody the brand.
How to prepare for a job interview at ALLSAINTS Retail Limited
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Share your personal style and how you keep up with trends, as this aligns with AllSaints' brand values and mission.
✨Demonstrate Customer-Centric Attitude
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to connect with customers and tailor your approach to meet their needs, as this is crucial for a Stylist role.
✨Familiarise Yourself with the Brand
Research AllSaints thoroughly before the interview. Understand their latest collections, campaigns, and brand ethos so you can discuss them confidently and show that you're genuinely interested in being part of the team.
✨Practice Problem-Solving Scenarios
Think of potential challenges you might face on the shop floor and how you would handle them. Be ready to discuss your problem-solving techniques, especially under pressure, to demonstrate your capability in a fast-paced environment.
