At a Glance
- Tasks: Style customers and create an amazing shopping experience on the shop floor.
- Company: Join AllSaints, a vibrant fashion brand with a fun and energetic team.
- Benefits: Enjoy employee discounts, flexible hours, and great training opportunities.
- Other info: Work in a lively store environment with excellent career growth potential.
- Why this job: Be part of a dynamic team and express your passion for fashion every day.
- Qualifications: Friendly, enthusiastic, and tech-savvy with a love for fashion.
The predicted salary is between 12 - 15 £ per hour.
- Stylist (12 hours per week) - Westfield Stratford
- London, England, United Kingdom, Permanent
The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors.
There will also be opportunities to gain experience in visual merchandising, general store operations and personal shopping.
You will support handling first line customer enquiries via our online customer service system, with the remainder of your time spent with in-store customers.
You will work closely with your management team, supporting the store in reaching its targets, selling our collections to customers and ensuring that our stores are looking fabulous at all times.
You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with All Saints are there for the taking.
- Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
- You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
- You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
- Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey
- You will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system
- You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
- You will relentlessly put the customer at the heart of everything you do and work as one All Saints team to get the best result
- You will greet our customers into our store and tailor your approach to support the purpose of their visit
- Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
- Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development
- You will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from home basis
- You will work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptly
What skills do I need?
- Friendly and attentive; you'll constantly interact with customers in store and online from all over the world to provide an exceptional customer experience
- Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike
- Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors
- Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
- Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system
- You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things All Saints
- Excellent attention to detail
- You love fashion! We need you to be an irresistible ambassador for All Saints and a believer in the power of an amazing new outfit
- About the location
Our standalone concept store in Westfield, Stratford has been open since 2018 and usually trades from 10:00am - 21:00pm (subject to seasonal change).
Next to the Olympic Park (an ideal lunch spot) our store is one of a handful of concept stores.
Our team working there is full of energy and love bonding over food and film recommendations.
Store
Location: Located in TFL zone 2/3 and approximately a 20 minute journey from London Liverpool Street station.
- A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
- Potential to earn more from our team commission scheme
- We are disability committed certified employer
- Employee discount for you to spend with family and friends
- 25 days holiday increasing to 28 days after 2 years continuous service
- Bank holidays, birthdays and volunteering days off
- Access to dental cash plan & free virtual GP appointments through Aviva
- UNUM employee assistance helpline
- Life assurance cover
- Access to discounted gym membership and corporate discounts
- Free, confidential, wellbeing and lifestyle support with Retail Trust
- Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adaption, menopause)
- Health days for you to use either for physical or mental wellness
- Dedicated mental health support from our mental health first aiders
• Eye care vouchers, season ticket loans and much more!
#We Are All Saints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.
We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes.
We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you.
We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
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StudySmarter Expert Advice🤫
We think this is how you could land Stylist (12 hours per week) - Westfield Stratford in London
✨Get Hands-On with the Fashion Community
Dive into local fashion events, markets, and pop-ups when you’re hunting for that part-time gig! Trust us, making connections directly within the fashion community can open doors you didn’t even know existed, plus it shows your commitment to the industry.
✨Show Off Your Creative Side
Create an Instagram or blog dedicated to your fashion insights or personal styles. This isn't just for personal branding but also a way to catch the eye of brands like ALLSAINTS Retail Limited when they’re looking for part-time talent. It’s all about visibility!
✨Leverage Your Student Networks
If you're at uni, don’t underestimate the power of your career services and fashion societies. They often have exclusive partnerships with local brands and can get you interviews or insights about part-time roles before they hit the mainstream job boards.
✨Apply Directly and Get Noticed
Always look to apply directly through websites like ALLSAINTS Retail Limited instead of just relying on job boards. Show that you're keen by reaching out directly with a quick note expressing your interest in their brand and any potential part-time openings.
We think you need these skills to ace Stylist (12 hours per week) - Westfield Stratford in London
Some tips for your application 🫡
Show Off Your Personal Style:In the fashion-apparel industry, it’s all about expressing your unique sense of style. Make sure your CV reflects your fashion knowledge and personal aesthetic. Consider adding links to your social media style accounts or any fashion blogs you've contributed to – this gives us a taste of your fashion sense and creativity!
Highlight Relevant Experience:When applying for a part-time role in fashion, highlight your relevant experience in retail or any fashion-related jobs. Focus on customer service skills and your ability to work in a fast-paced environment. If you’ve taken courses or have certifications related to fashion or merchandising, don’t forget to mention those too!
Guarantee Flexibility in Your Application:As this is a part-time position, we really need to see your availability right off the bat. Make it easy for us by including a clear section in your CV or cover letter outlining when you can work, as well as any commitments you might have. This helps us understand your fit for the role immediately!
Craft a Passionate Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about fashion and how you can contribute to our team at ALLSAINTS Retail Limited. Talk about any current fashion trends you love or brands that inspire you, and tie this back to the role. We love to see enthusiasm and a keen interest in the industry!
How to prepare for a job interview at ALLSAINTS Retail Limited
✨Show Off Your Style Knowledge
In fashion, it's all about showcasing your awareness of current trends and styles. Brush up on the latest collections and buzzworthy designers, and be ready to discuss why you love them or how they influence your style. This helps us connect with you on a personal level and see how you fit into ALLSAINTS Retail Limited's vibe!
✨Bring Your Portfolio to Life
If you've got a portfolio—whether it’s mood boards, sketches, or even snapshots of your style development—make sure to bring it along. Talk us through your creative process! As we're eyeing a part-time role, we want to see your passion and how you can contribute to our team even in a flexible capacity.
✨Prepare for a Practical Assessment
Depending on the role, you might be asked to demonstrate your fashion sense through a practical task—like styling an outfit or merchandising a small display. Don't forget to prep some popular looks and practice your presentation. It’s a chance to show how you think on your feet and bring your fashion ideas to life!
✨Express Your Availability and Flexibility
Being part-time means we need someone who can fit into our schedule seamlessly. Be upfront about your availability, but also highlight your eagerness to adapt and grow within ALLSAINTS Retail Limited. This shows not only your commitment but also your understanding of the dynamic nature of retail hours.
