At a Glance
- Tasks: Lead a dynamic team to create an unforgettable shopping experience for our customers.
- Company: Join the iconic Selfridges family and be part of a vibrant community.
- Benefits: Enjoy a generous wardrobe allowance, employee discounts, and health support.
- Other info: Work in a renowned department store with excellent career growth opportunities.
- Why this job: Be a fashion ambassador and inspire your team while driving sales.
- Qualifications: Strong leadership skills and a passion for fashion are essential.
The predicted salary is between 35000 - 45000 £ per year.
The role involves assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to customers. The store is seen as the centre of a community of AllSaints fans and customers, who may shop in-store, online, or via partnerships. As a store manager, you will support the brand leader and store team in delivering amazing in-store and online service.
Your responsibilities include:
- Equipping and incentivising your team with the latest product knowledge, brand strategies, and people updates.
- Supporting the brand leader in the development of your team, recognising achievements, and identifying areas for improvement.
- Planning and delivering monthly floor sets, promoting new collections, and driving sales across all product categories.
- Walking the shop floors daily to maximise trade opportunities and identify risks early.
- Overseeing and providing leadership to stylist team members with first line customer queries via our online customer service system.
- Ensuring your floor management and stylist teams are ready to impress customers.
- Handling employee-related matters in store alongside your brand leader.
Key skills required:
- Amazing leadership abilities, inspiring teams to dazzle customers.
- A passion for fashion and being an ambassador for AllSaints.
- Strong relationship management skills, creating inviting environments for both team and customers.
- Tenacity and belief to succeed, aiming for challenging targets.
- Strong business acumen and active use of reporting technologies.
- Natural affinity for learning new systems in a digital environment.
- Honesty, trustworthiness, and dependability.
- A protective mentality towards the brand, customers, and team health and safety.
- Positive and inspiring coaching abilities.
About the location: Our concession in Selfridges, London has been open since 2006 and usually trades from 10:00am - 22:00pm (subject to seasonal change). Voted the world's best department store, Selfridges London is an iconic landmark.
Benefits include:
- A generous wardrobe allowance.
- Potential to earn more from our team commission scheme.
- Employee discount for family and friends.
- Access to dental cash plan & free virtual GP appointments.
- Life assurance cover.
- Access to discounted gym membership and corporate discounts.
- Enhanced family leave benefits.
- Dedicated mental health support.
We recognise the importance of diversity and commit to providing equal opportunities in our employment and recruitment processes.
Store Manager (Fixed Term Contract) - Selfridges Menswear in London employer: ALLSAINTS Retail Limited
AllSaints is an exceptional employer, offering a vibrant work culture at the iconic Selfridges in London, where you can thrive as a Store Manager. With a strong focus on employee growth, generous benefits including a wardrobe allowance and enhanced family leave, and a commitment to diversity and wellbeing, we empower our team to deliver outstanding customer experiences while fostering a supportive community. Join us to be part of a brand that values your contributions and inspires you to shine.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager (Fixed Term Contract) - Selfridges Menswear in London
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Store Manager (Fixed Term Contract) - Selfridges Menswear in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to ALLSAINTS Retail Limited:Don’t forget to personalise your application for ALLSAINTS Retail Limited! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at ALLSAINTS Retail Limited
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that ALLSAINTS Retail Limited offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at ALLSAINTS Retail Limited and contribute positively during your temporary stint.
