At a Glance
- Tasks: Lead and inspire your team to create an exceptional in-store experience for customers.
- Company: Join a global brand committed to sustainability and community engagement.
- Benefits: Generous wardrobe allowance, employee discounts, and potential for commission earnings.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be a fashion ambassador and make a real impact in your community.
- Qualifications: Proven leadership skills and a passion for fashion are essential.
The predicted salary is between 30000 - 40000 £ per year.
We’re a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
As our brand leader in store, you’re responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership role is not just about what happens within the store’s walls - although we want to deliver a wow, showroom experience to our customers every single day - it’s also about the community around you.
We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As brand leader, you’ll take full ownership for delivering the AllSaints experience in your city, supporting any concession partnerships as well as engaging in the community and delivering amazing in-store service.
The role will involve some exceptional time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately.
Leadership of your team of managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing.
You’ll also need to be able to build great relationships without relying on hierarchy since you’ll also have the opportunity to influence and partner with any local concessions and your surrounding community.
What will I be doing?
- You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store experience.
- You hold responsibility for the development of your team. By hosting annual appraisals for all team members, you will recognise and highlight achievements as well as identify areas of improvement, setting the objectives for each individual’s needs.
- Effectively plan and deliver monthly floor sets, promoting our new collections and driving sales across all product categories.
- You will lead floor walks, occasionally at director level, with full understanding of your business, KPI performance and with reasoning behind any commercial decision.
- With support from your District Manager and the relationships built with brand support, you own all areas of your business. From customer experience, backstage stockroom operations and people policies to payroll, profit protection, health & safety and recruitment - this is your show!
- One management team - you set the expectations, occasionally stepping into other roles to upskill and present on the spot feedback to drive the business forward.
- With the support of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace.
- Responsible for ensuring your management and Stylist teams adhere to wardrobe and grooming guidelines and operational excellence - you are a model store, showcasing achievements and the pride of team through our Google platforms.
- Awareness and handling of all employee related matters in store, you will work alongside your people and culture advisor to resolve issues in a timely and effective manner.
What skills do I need?
- First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers.
- You have a proven ability to grow our talent with strong examples of team development and progression.
- You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit.
- You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed.
- Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire to.
- Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows!
- Natural affinity in learning new systems and processes in a digital environment.
- Honest, trustworthy and dependable - you live by our brand values.
- A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand.
- Positive and inspiring: you’re a natural coach and want to help our teams do their best and feel appreciated.
About the location
Our outlet store in Bicester, Oxfordshire has been open since 2015 and usually trades from 9:00am - 20:00pm (subject to seasonal change). Bicester Village is world famous and attracts millions of people each year. Our close knit team all take it in turns to do the coffee run. Store Location: Approximately a 45 minute journey from London, Marylebone station.
What we stand for
- The Customer is the Boss: We work as one proud team to get the best for our customers.
- One Team: We are joined up and encourage others to share their ideas.
- We Do What We Say We Will: We know our goals, and we work with clear outcomes in mind.
- We Are Responsible: We are self aware, understand the impact we have on others and are positive about the future.
A generous wardrobe allowance so that you can wear our beautiful clothes to work each day. Potential to earn more from our team commission scheme. Employee discount for you to spend with family and friends. Up to 2 years service 33 days (25 days +
Brand Leader: Elevate Teams & In-Store Experience in London employer: ALLSAINTS Retail Limited
At AllSaints, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. As a Brand Leader in our Bicester outlet, you'll not only lead a passionate team but also engage with a dynamic community, all while enjoying generous benefits like a wardrobe allowance, employee discounts, and opportunities for personal growth. Join us in delivering an inspiring in-store experience and be part of a brand that values its people and their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Leader: Elevate Teams & In-Store Experience in London
✨Tip Number 1
Get to know the brand inside out! Research AllSaints, its values, and its community. This way, when you walk into that interview, you can show off your passion and understanding of what makes the brand tick.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 3
Practice your leadership stories! Think of examples where you've motivated a team or handled challenges. Being able to share these experiences will show you're the inspiring leader they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the AllSaints family!
We think you need these skills to ace Brand Leader: Elevate Teams & In-Store Experience in London
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your love for fashion and the AllSaints brand shine through. Share specific examples of how you embody our values and how you can inspire others to do the same.
Highlight Your Leadership Skills:We want to see how you’ve led teams in the past! Use your application to showcase your experience in developing talent and creating a positive environment. Tell us about your proudest moments as a leader.
Be Specific About Your Achievements:Quantify your successes! Whether it’s hitting sales targets or improving customer satisfaction, use numbers to back up your claims. This helps us see the impact you could have on our team.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ALLSAINTS Retail Limited
✨Know the Brand Inside Out
Before your interview, dive deep into AllSaints' history, values, and product lines. Understand their commitment to sustainability and how they engage with the community. This knowledge will help you demonstrate your passion for the brand and show that you're not just looking for any job, but specifically want to be part of their team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated others, resolved conflicts, or achieved targets together. Be ready to discuss your approach to team development and how you can inspire others to deliver exceptional customer experiences.
✨Demonstrate Your Customer-Centric Mindset
Think of specific instances where you've gone above and beyond for customers. Be prepared to share how you would create a welcoming environment in-store and how you would handle challenging situations. This role is all about the customer experience, so showing your dedication to making them feel amazing is key.
✨Be Ready to Discuss KPIs and Business Acumen
Familiarise yourself with key performance indicators relevant to retail and be prepared to discuss how you would use data to drive sales and improve customer satisfaction. Show that you understand the business side of things and can make informed decisions that benefit both the team and the brand.
