Insight Manager

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE:

Reporting directly to the central Head of Data & Insight, the Insight Manager is a pivotal leadership-track role at AllSaints. Sitting centrally within our Finance function, we report to a highly commercial, business-performance-forward CFO. Your mission is simple yet highly impactful: turn raw insight into strategic action, make data transparent across the brand, and build a platform that champions our internal data talent.

You will lead, mentor, and elevate a team of analysts acting as their strategic sparring partner—bridging the gap between their complex modeling and the senior leadership team (SLT) to ensure their work is visible, celebrated, and actioned. This is a true 'player-coach' role (roughly a 50:50 split). You will get your hands dirty with advanced analytical modeling and strategic storytelling, while leading cross-functional stakeholder management and roadmap prioritisation.

WHAT WILL I BE DOING?

• Elevate and Empower: Act as a career mentor for our insight analysts, actively coaching them on business acumen, strategic storytelling, and project ownership to prepare them for their future career trajectories.
• Create the Platform: Ensure the team’s work is never 'hidden in a folder.' Translate and package their technical output into high-impact, SLT-ready insights that get exposed to a wider business audience.
• Technical Sparring: Provide technical inspiration, guiding the team on advanced analytical techniques and maintaining high standards of analytical rigor.
• Strategic Partnering & Turning Insight into Action:
• Omnichannel Stakeholder Management: Partner across diverse, multi-channel business functions (including Digital, Retail, Wholesale, Buying, and Merchandising) to understand their unique commercial goals and pain points.
• Adapting to Data Maturity: Navigate varying levels of analytical maturity across the business—comfortably shifting from educating operational teams on data-driven decision-making, to co-creating advanced customer profiling models with highly technical digital partners.
• Proactive Demand Generation: Move the business away from a reactive reporting mindset. Proactively show business leads 'what is possible' with advanced analytics, inspiring them to ask deeper, high-impact strategic questions.
• Commercialising Insights: Translate complex quantitative and qualitative datasets into clear, actionable commercial recommendations that drive measurable impact on margins, stock allocation, and customer lifetime value.
• Synthesizing Customer Voice: Champion initiatives that marry hard transactional/behavioral data with qualitative customer research and surveys to build a 360-degree view of the AllSaints customer.
• Hands-on Analysis & Strategic Modeling:
• Commercial Modeling: Lead high-impact, hands-on analytical projects, such as building out activity-based costing models or profitability frameworks to support CFO-level decision-making.
• Roadmap Prioritisation: Direct the analytics backlog, evaluating incoming business requests to prioritise tasks that deliver the highest commercial impact.
• Tech Alignment & Requirement Gathering: Act as the 'business translator.' Interface directly with the Technology team's Data Product Owner (PO) to clear bottlenecks, communicate upstream data pipeline requirements, and align on central data warehouse structures.

TECHNICAL SKILLS & EXPERIENCE:

• SQL Mastery: Expert SQL capabilities are a must. You are highly comfortable querying large datasets within Google Cloud Platform (BigQuery) to clean, transform, and join data for analysis.
• Advanced Analytics & Visualisation: Experience with Python or R for advanced data modelling, and deep expertise in BI visualisation (specifically Looker).
• Commercial Acumen: Strong background in retail, fashion, or e-commerce. You naturally connect granular analytical trends directly to EBITDA, margins, and operational costs.
• The 'Player-Coach' Mindset: You have reached a Senior/Lead Analyst level and are ready to formally step into a management role, showing some prior experience mentoring or guiding junior peers.
• Exceptional Storytelling: You can take highly technical data science or analytical models and translate them into simple, clear, and compelling narratives for non-technical retail or executive audiences.

ABOUT THE LOCATION

Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.

WHAT WE STAND FOR

• The Customer is the Boss: We work as one proud team to get the best for our customers.
• One Team: We are joined up and encourage others to share their ideas.
• We Do What We Say We Will: We know our goals, and we work with clear outcomes in mind.
• We Are Responsible: We are self-aware, understand the impact we have on others and are positive about the future.

BENEFITS

• A generous wardrobe allowance so that you can wear our beautiful clothes to work each day.
• We are a disability committed certified employer.
• Employee discount for you to spend with family and friends.
• 25 days holiday increasing to 28 days after 2 years continuous service.
• Bank holidays, birthdays and volunteering days off.
• Access to dental cash plan & free virtual GP appointments through Aviva.
• UNUM employee assistance helpline.
• Life assurance cover.
• Access to discounted gym membership and corporate discounts.
• Hybrid working in our historic East London studios, working hours are 9-5.30pm.
• Free, confidential, wellbeing and lifestyle support with Retail Trust.
• Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause).
• Health days for you to use either for physical or mental wellness.
• Dedicated mental health support from our mental health first aiders.
• Eye care vouchers, season ticket loans and much more!

#WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.