Assistant Store Manager - Cheshire Oaks in Ellesmere Port

The allsaints team is a global brand made up of a diverse mix of talented people in a variety of roles. Our products are designed in-house and made by a small number of suppliers and artisans around the world to sustainable standards. We are seeking new members of the team who want to contribute to our exciting plans.

As an assistant store manager, you’re responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. The store leadership roles are not just about what happens within the store’s walls; it’s also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area.

Your role will involve:

• Equipping and incentivising your team with the latest product knowledge, brand strategies, and people updates.
• Supporting the brand leader in the development of your team, recognising achievements and identifying areas of improvement.
• Planning and delivering monthly floor sets, promoting new collections and driving sales across all product categories.
• Overseeing and providing leadership and support to stylist team members with first line customer queries via our online customer service system.
• Ensuring your floor management and stylist teams look and feel ready to impress our customers.
• Handling employee-related matters in store alongside your brand leader.

What skills do I need?

• Amazing leadership skills, inspiring teams to dazzle our customers.
• A passion for fashion and being an ambassador for AllSaints.
• Strong relationship management skills, creating fun and inviting environments.
• Tenacity and belief to succeed, aiming for challenging targets.
• Strong business acumen and ability to use reporting technologies to your advantage.
• Honesty, trustworthiness, and dependability.
• A protector of the brand, caring for customers, profit margins, and health and safety.
• Positive and inspiring, wanting to help teams do their best.

About the location: Our outlet store in Cheshire Oaks has been open since 2006 and usually trades from 09:00am - 20:00pm (subject to seasonal change). With nearly eight million visitors per year, our teams are always kept busy!

What we stand for:

• The Customer is the Boss
• One Team
• We Do What We Say We Will
• We Are Responsible

Benefits include:

• A generous wardrobe allowance.
• Potential to earn more from our team commission scheme.
• Employee discount for you to spend with family and friends.
• 25 days holiday increasing to 28 days after 2 years continuous service.
• Access to dental cash plan & free virtual GP appointments.
• Life assurance cover.
• Access to discounted gym membership and corporate discounts.
• Enhanced family leave benefits.
• Dedicated mental health support.

#WeAreAllSaints: Our aim is to develop truly diverse teams and create an environment where everyone feels respected and valued. We commit to providing equal opportunities to everyone in our employment and recruitment processes.