Digital Production Assistant

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

The role

We are seeking a highly organized and detail-oriented Production Assistant to join our growing E-commerce team. Reporting to the Senior Production Coordinator and working closely with the wider digital trading team, you will play a crucial role in the smooth and efficient execution of website updates, content deployment, campaigns, site changes and checks, across our various international sites and platforms. This is an excellent opportunity for a proactive individual with a strong work ethic and a keen eye for detail to contribute to the success of our online business.

What will I be doing

• Assist in the upload of content pages using the in-house CMS, to ensure content is completed in a timely and accurate manner, and assist in the upload of translations for AllSaints global sites.
• Ensure all digital touchpoints including regions of the site and app have up to date content driven by the critical path.
• Support with ongoing maintenance, site changes, such as campaigns or sale launch, content implementation and daily checks and updates.
• Assist in the implementation, maintenance and updating of content on various site pages, including Global Landing Pages (GLPs), editorial features and site navigation, ensuring accuracy and adherence to brand guidelines.
• Managing and updating site URLs as required.
• Creating and implementing new content slots across the website.
• Assisting with the implementation of site changes and enhancements.
• Ensuring all implemented content adheres to SEO guidelines and best practices.
• Assisting with the localisation of website content (text, imagery, etc.) for various international markets.
• Performing regular checks and updates to ensure website content is accurate, up-to-date, and functioning correctly.
• Vigilantly sweep sites to identify bugs, issues and errors and work with the Senior Digital Production coordinator to log and track resolution.
• Support site testing for campaign and promotional launches.
• Support in the upload of content to the Amazon store front.
• Supporting the wider Digital teams in any ad hoc projects.

What skills do I need for the role

• Is computer literate and able to use CMS systems and Google suite.
• Experience in website content management is preferable.
• SalesForce experience is preferable.
• Ecommerce and fashion retail experience is preferable.
• Proactive and able to think creatively when problem solving.
• Communicates with others clearly, effectively, professionally and with respect.
• Excellent time management and organisational skills, able to prioritise work accordingly and work flexibly to hit deadlines.
• Excellent team player who is collaborative in their approach and support team objectives.
• Reliable and acts in a timely manner.
• Understanding of SEO best practice is preferable.
• Creative eye and attention to detail.
• Motivated self-starter who can work autonomously.
• Demonstrates the brand values and promotes them within the business.
• Strives to achieve and drive the best results possible for the brand.

About the location

Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location: Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.

What we stand for

• The Customer is the Boss: We work as one proud team to get the best for our customers.
• One Team: We are joined up and encourage others to share their ideas.
• We Do What We Say We Will: We know our goals, and we work with clear outcomes in mind.
• We Are Responsible: We are self aware, understand the impact we have on others and are positive about the future.

A generous wardrobe allowance so that you can wear our beautiful clothes to work each day. We are a disability committed certified employer. Employee discount for you to spend with family and friends. 25 days holiday increasing to 28 days after 2 years continuous service. Bank holidays, birthdays and volunteering days off. Access to dental cash plan & free virtual GP appointments through Aviva. UNUM employee assistance helpline. Life assurance cover. Access to discounted gym membership and corporate discounts. Hybrid working in our historic East London studios, working hours are 9-5.30pm. Free, confidential, wellbeing and lifestyle support with Retail Trust. Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause). Health days for you to use either for physical or mental wellness. Dedicated mental health support from our mental health first aiders. Eye care vouchers, season ticket loans and much more!

#WeAreAllSaints

Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.