Digital Concessions Assistant

Digital Concessions Assistant

Entry level 30000 - 40000 £ / year (est.) Home office (partial)
ALLSAINTS Retail Limited

At a Glance

  • Tasks: Support online partnerships and manage product launches for a global fashion brand.
  • Company: Join a diverse team at AllSaints, a leading fashion retailer.
  • Benefits: Enjoy discounts, generous holiday, hybrid working, and wellness support.
  • Other info: Work in vibrant Shoreditch with a focus on diversity and inclusion.
  • Why this job: Kickstart your digital career with exposure to top online retailers.
  • Qualifications: Ideal for those with a buying or merchandising background and e-commerce experience.

The predicted salary is between 30000 - 40000 £ per year.

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

The role

We are looking for a digital concession assistant to join our digital concessions team. The digital concessions team manages new and existing online partnerships, allowing for the AllSaints brand to be shopped on multiple partner sites across the world. This is a really exciting time for the team as we continue to grow our online portfolio and customer reach. This is a great opportunity for someone at the start of their digital career, with lots of ambition and eagerness to help develop our business and gain massive exposure to some of the world's biggest online retailers. You might have just recently graduated from a degree with a digital or fashion background or you have self‑developed through online upskilling courses.

You will need to have a good familiarity with our brand. Perhaps you have shopped with us as a customer or have always aspired to work with us, either way, a personal passion for our brand will go a long way in achieving successful partnerships.

About the team

It’s never been a more exciting time to consider an opportunity with our wholesale, franchise and licensing team. Known internally as WFLE, our dynamic team continues to massively grow this area of our business each year, through continued strong partnerships with the world's leading fashion businesses allowing us to reach millions of more customers every day. And with innovating new licensing deals, we are introducing new and exciting products to our customers, helping us to broaden our demographics and become a household name.

What will I be doing?

  • Build effective working relationships with partners to drive trade
  • Manage weekly/bi‑weekly partner meetings to discuss product onboarding, seasonal activity launches, and all other partner requirements
  • Identify marketing opportunities across partner sites to increase visibility of brand
  • Review and track partner stocks according to the critical path, communicating risk and opportunities to key stakeholders within the business
  • Manage product launches using a critical path, in line with key business deadlines, including creating enrichment data files, sending imagery and seasonal assets, and tracking product until live on partner websites
  • Manage daily and weekly sales, communicating key metrics and promotions to the team and wider business in trade updates
  • Support your manager in planning and preparation for key seasonal activity, including promo and sales
  • Monitor promo/sale performance, communicating key highlights and lowlights effectively to management

What skills do I need?

  • Role would be a great fit for a candidate with a buying or merchandising background/degree
  • Some experience in e‑commerce merchandising / trading relevant to third parties is preferred
  • Proficient with Excel and Google Sheets
  • Strong numerical and enjoys collating data analytics
  • Commercially aware with a trading focus to maximise sales and profit opportunities
  • Good understanding of online shopping and keeps up to date with fashion brands and trends
  • Forward thinking to ensure we are always ahead of the curve
  • Able to demonstrate sound decision‑making, solutions focussed mindset, and flexibility within a dynamic environment

About the location

Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location: Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.

What we stand for

  • The Customer is the Boss: We work as one proud team to get the best for our customers
  • One Team: We are joined up and encourage others to share their ideas
  • We Do What We Say We Will: We know our goals, and we work with clear outcomes in mind
  • We Are Responsible: We are self aware, understand the impact we have on others and are positive about the future

A generous wardrobe allowance so that you can wear our beautiful clothes to work each day. We are a disability committed certified employer. Employee discount for you to spend with family and friends. 25 days holiday increasing to 28 days after 2 years continuous service. Bank holidays, birthdays and volunteering days off. Access to dental cash plan & free virtual GP appointments through Aviva. UNUM employee assistance helpline. Life assurance cover. Access to discounted gym membership and corporate discounts. Hybrid working in our historic East London studios, working hours are 9-5.30pm. Free, confidential, wellbeing and lifestyle support with Retail Trust. Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause). Health days for you to use either for physical or mental wellness. Dedicated mental health support from our mental health first aiders. Eye care vouchers, season ticket loans and much more!

#WeAreAllSaints

Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.

Digital Concessions Assistant employer: ALLSAINTS Retail Limited

AllSaints is an exceptional employer, offering a vibrant work culture in the heart of Shoreditch, London, where creativity and collaboration thrive. With a strong commitment to employee growth, generous benefits including a wardrobe allowance, enhanced family leave, and mental health support, we empower our team members to excel in their careers while enjoying a fulfilling work-life balance. Join us to be part of a diverse team that values passion for fashion and innovation, as we continue to expand our global online presence.

ALLSAINTS Retail Limited

Contact Details:

ALLSAINTS Retail Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Digital Concessions Assistant

Join E-Commerce Groups Online

Get yourself joining some Facebook groups or LinkedIn communities aimed at e-commerce buffs. These are goldmines for spotting job postings and connecting with people already rocking the industry. Plus, you'll get a sense of what companies like ALLSAINTS Retail Limited are looking for!

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Keep an eye out for local or virtual e-commerce conferences and events. These gatherings are perfect for meeting insiders at places like ALLSAINTS Retail Limited, and you never know—one casual chat could lead to internship opportunities or insider tips on job openings!

We think you need these skills to ace Digital Concessions Assistant

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Team Collaboration
Sales Skills
Time Management

Some tips for your application 🫡

Highlight Your E-Commerce Knowledge:Since you're aiming for an entry-level role in e-commerce, make sure to showcase any relevant experiences or coursework that demonstrate your understanding of online retail. Include anything about digital marketing, customer engagement, or e-commerce platforms. We want to see your passion for the industry!

Show Off Your Analytical Skills:E-commerce is all about data! When writing your CV and cover letter, emphasise any analytical skills you've acquired, whether through school projects or internships. Mention any experience with analytics tools or how you've used data to draw conclusions, even if it's just from personal projects. It makes us notice your potential!

Craft a Compelling Cover Letter:For entry-level positions, a well-written cover letter can really set you apart. Use it to articulate your enthusiasm for e-commerce and how you're eager to learn and grow. Let us know why you're specifically interested in ALLSAINTS Retail Limited and this opportunity—make it personal!

Keep it Simple and Neat:Ensure your application documents are easy to read with a clean design. Use sections clearly, perhaps bullet points for your skills or a neat layout for your experience. As this is an entry-level position, showing clarity and organisation in your application can impress us before we even meet you!

How to prepare for a job interview at ALLSAINTS Retail Limited

Know Your E-Commerce Platforms

Familiarise yourself with popular e-commerce platforms like Shopify, WooCommerce, or Magento. Be ready to discuss any hands-on experience you have, even if it's just personal projects or coursework. Showing that you understand the tools of the trade will set you apart!

Master the Basics of Online Marketing

Brush up on your knowledge of SEO, email marketing, and social media strategies. During the interview, you might be asked how you would boost sales or improve user engagement on an e-commerce site. Having some ideas or case studies ready to discuss will help demonstrate your enthusiasm and understanding of the industry.

Showcase Your Analytical Skills

E-commerce is all about the numbers! Be prepared to discuss how you would use data to inform decisions, perhaps by analysing customer behaviour or sales trends. If you’ve worked with any analytics tools like Google Analytics, make sure to mention it!

Demonstrate Your Willingness to Learn

As this is an entry-level position, we really want to see your enthusiasm for the field. Be ready to talk about what excites you about e-commerce and your eagerness to absorb knowledge from your potential teammates at ALLSAINTS Retail Limited. Show them that you're not just looking for a job, but an opportunity to grow and contribute!