At a Glance
- Tasks: Style customers and create an exceptional shopping experience in a fast-paced environment.
- Company: Join AllSaints, a global fashion brand that values creativity and diversity.
- Benefits: Enjoy a generous wardrobe allowance, employee discounts, and mental health support.
- Other info: Opportunities for growth and development in a supportive team environment.
- Why this job: Be part of a passionate team and make customers feel confident in their outfits.
- Qualifications: Friendly, enthusiastic, and fashion-savvy with great customer service skills.
The predicted salary is between 11.7 - 14.3 £ per hour.
At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
THE ROLE
As an AllSaints Stylist, you are the fundamental link between our products and customers. The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping. You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times. You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.
WHAT WILL I BE DOING?
- Your day will be varied, fast-paced and most importantly, fun! You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience.
- You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times.
- Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey.
- You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust.
- You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result.
- You will greet our customers into our store and tailor your approach to support the purpose of their visit.
- Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times.
- Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development.
WHAT SKILLS DO I NEED?
- Friendly and attentive; you'll constantly interact with customers in store from all over the world to provide an exceptional customer experience.
- Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike.
- Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors.
- Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure.
- Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools.
- You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints.
- Excellent attention to detail.
- You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit.
ABOUT THE LOCATION
Our standalone store in Cardiff, Wales has been open since 2009 and usually trades from 09:00am - 20:00pm (subject to seasonal change). Set near the historical Cardiff Castle, our team are passionate about fashion, and go above and beyond to share this with our customers.
WHAT WE STAND FOR
- The Customer is the Boss.
- We work as one proud team to get the best for our customers.
- We Do What We Say We Will.
- We are Responsible.
BENEFITS
- A generous wardrobe allowance so that you can wear our beautiful clothes to work each day.
- Potential to earn more from our team commission scheme.
- We are a disability committed certified employer.
- Employee discount for you to spend with family and friends.
- 25 days holiday increasing to 28 days after 2 years continuous service.
- Bank holidays, birthdays and volunteering days off.
- Access to dental cash plan & free virtual GP appointments through Aviva.
- UNUM employee assistance helpline.
- Life assurance cover.
- Access to discounted gym membership and corporate discounts.
- Free, confidential, wellbeing and lifestyle support with Retail Trust.
- Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause).
- Health days for you to use either for physical or mental wellness.
- Dedicated mental health support from our mental health first aiders.
- Eye care vouchers, season ticket loans and much more!
#WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Stylist (Temporary - 16 hours per week) - Cardiff employer: ALLSAINTS Retail Limited
ALLSAINTS Retail Limited is an exceptional employer that values creativity and teamwork, offering a vibrant work culture in the heart of London. Employees benefit from flexible working hours, opportunities for personal growth, and a supportive environment that encourages innovation and collaboration. Join us to be part of a dynamic team that not only enhances the customer experience but also fosters your professional development in the fashion retail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Stylist (Temporary - 16 hours per week) - Cardiff
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Stylist (Temporary - 16 hours per week) - Cardiff
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to ALLSAINTS Retail Limited:Don’t forget to personalise your application for ALLSAINTS Retail Limited! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at ALLSAINTS Retail Limited
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that ALLSAINTS Retail Limited offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at ALLSAINTS Retail Limited and contribute positively during your temporary stint.
