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For Companies At a Glance
- Tasks: Lead and inspire your team to create an exceptional customer experience.
- Company: Join AllSaints, a global brand known for its unique fashion and sustainable practices.
- Benefits: Enjoy a generous wardrobe allowance, employee discounts, and up to 36 days of holiday.
- Why this job: Be part of an iconic location at Battersea Power Station and make a real community impact.
- Qualifications: Proven leadership skills, a passion for fashion, and strong relationship management abilities.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
London, England, United Kingdom , Permanent
We\’re a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
THE ROLE
As our brand leader in store, you’re responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership role is not just about what happens within the store’s walls – although we want to deliver a wow, showroom experience to our customers every single day – it’s also about the community around you.
We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As brand leader, you’ll take full ownership for delivering the AllSaints experience in your city, supporting any concession partnerships as well as engaging in the community and delivering amazing in-store service.
The role will involve some exceptional time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately.
Leadership of your team of managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing.
You’ll also need to be able to build great relationships without relying on hierarchy since you’ll also have the opportunity to influence and partner with any local concessions and your surrounding community.
WHAT WILL I BE DOING?
- You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store experience
- You hold responsibility for the development of your team. By hosting annual appraisals for all team members, you will recognise and highlight achievements as well as identify areas of improvement, setting the objectives for each individual’s needs
- Effectively plan and deliver monthly floor sets, promoting our new collections and driving sales across all product categories.
- You will lead floor walks, occasionally at director level, with full understanding of your business, KPI performance and with reasoning behind any commercial decision
- With support from your District Manager and the relationships built with brand support, you own all areas of your business. From customer experience, backstage stockroom operations and people policies to payroll, profit protection, health & safety and recruitment – this is your show!
- One management team – you set the expectations, occasionally stepping into other roles to upskill and present on the spot feedback to drive the business forward
- With the support of our reporting technologies, you walk our shop floors on a daily basis \’through the eyes of our customers\’, maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace
- Responsible for ensuring your management and Stylist teams adhere to wardrobe and grooming guidelines and operational excellence – you are a model store, showcasing achievements and the pride of team through our Google platforms
- Awareness and handling of all employee related matters in store, you will work alongside your people and culture advisor to resolve issues in a timely and effective manner
WHAT SKILLS DO I NEED?
- First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You have a proven ability to grow our talent with strong examples of team development and progression
- You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit
- You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed
- Tenacity and belief to succeed – you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire to
- Strong business acumen – you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations – it\’s your passion and it shows!
- Natural affinity in learning new systems and processes in a digital environment
- Honest, trustworthy and dependable – you live by our brand values
- A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer\’s health and safety. You are dedicated and committed to the success of the brand
- Positive and inspiring: you’re a natural coach and want to help our teams do their best and feel appreciated
ABOUT THE LOCATION
We’re proud to unveil our new AllSaints store at Battersea Power Station – an iconic London landmark turned cutting-edge shopping and lifestyle destination. Home to a growing community of affluent residents, stylish young professionals, and experience-driven visitors, Battersea offers the perfect backdrop for our brand.
With over 22 million visitors since opening, its mix of high-end and high-street retail, vibrant dining, and one-of-a-kind attractions makes it a true destination. From locals to tourists, day-trippers to daily regulars – AllSaints is now part of one of London’s most exciting retail experiences.
WHAT WE STAND FOR
The Customer is the Boss We work as one proud team to get the best for our customers
One Team We are joined up and encourage others to share their ideas
We Do What We Say We Will We know our goals, and we work with clear outcomes in mind
We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
BENEFITS
- A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
- Potential to earn more from our team commission scheme
- We are a disability committed certified employer
- Employee discount for you to spend with family and friends
- Up to 2 years service 33 days (25 days + bank holidays)
- Over 2 years service 36 days (28 days + bank holidays)
- Access to dental cash plan & free virtual GP appointments through Aviva
- UNUM employee assistance helpline
- Life assurance cover
- Access to discounted gym membership and corporate discounts
- Free, confidential, wellbeing and lifestyle support with Retail Trust
- Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)
- Health days for you to use either for physical or mental wellness
- Dedicated mental health support from our mental health first aiders
- Eye care vouchers, season ticket loans and much more!
#WeAreAllSaints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.
We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
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Brand Leader - Battersea Power Station employer: ALLSAINTS Retail Limited
Contact Detail:
ALLSAINTS Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Leader - Battersea Power Station
✨Tip Number 1
Familiarise yourself with AllSaints' brand values and community engagement initiatives. Understanding how the brand positions itself within the Battersea Power Station area will help you demonstrate your alignment with their mission during interviews.
✨Tip Number 2
Network with current employees or those in similar roles to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach when discussing your leadership style and team management skills.
✨Tip Number 3
Showcase your passion for fashion and customer experience by staying updated on the latest trends and retail strategies. Being able to discuss recent developments in the industry can set you apart as a knowledgeable candidate who is genuinely invested in the brand.
✨Tip Number 4
Prepare examples of how you've successfully led teams in the past, particularly in fast-paced environments. Highlighting your ability to motivate and develop team members will resonate well with the expectations of the Brand Leader role.
We think you need these skills to ace Brand Leader - Battersea Power Station
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Brand Leader position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've motivated teams, managed performance, and contributed to a positive work environment.
Demonstrate Passion for Fashion: Convey your enthusiasm for fashion and the AllSaints brand in your application. Share any relevant experiences that showcase your understanding of current trends and customer preferences.
Highlight Community Engagement: Discuss any previous experiences where you engaged with the community or built relationships with customers. This will demonstrate your ability to connect with the local area and enhance the brand's presence.
How to prepare for a job interview at ALLSAINTS Retail Limited
✨Show Your Leadership Skills
As a brand leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated and developed your team in previous roles, highlighting your approach to fostering a positive work environment.
✨Know the Brand Inside Out
Familiarise yourself with AllSaints' products, values, and community engagement strategies. Being able to discuss how you can enhance the brand experience for customers will show your genuine interest and alignment with their mission.
✨Emphasise Relationship Management
Discuss your experience in building relationships with both team members and customers. Provide examples of how you've successfully influenced partners or engaged with the community, as this is key to the role.
✨Demonstrate Business Acumen
Be prepared to talk about your understanding of retail metrics and how you've used data to drive sales and improve customer experiences. Show that you can think commercially and have a strategic mindset when it comes to achieving targets.
