At a Glance
- Tasks: Manage back of house operations and support store teams for an exceptional customer experience.
- Company: Join a vibrant fashion brand in Covent Garden with a collaborative team spirit.
- Benefits: Enjoy a generous wardrobe allowance, employee discounts, and up to 36 days off.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be the first to see new products and play a key role in delivering style.
- Qualifications: Friendly, organised, and tech-savvy with a passion for fashion.
The predicted salary is between 24000 - 30000 € per year.
As a backstage stylist in store, you’re responsible for organising and managing back of house operations to support store teams to deliver an exceptional brand experience to our customers. The back of house/stockroom is the engine room of our store and a well run, organised environment is key to supporting the store to deliver a wow, showroom experience to our customers every single day.
You’ll be taking full ownership and accountability for the stock room area and product. Your day will be spent processing deliveries and you’ll be the first person in the store to see the new product lines as they arrive. You’ll support the teams with shop floor replenishment, developing an understanding of what your customer wants. You’ll also support our allsaints.com customer by picking and packing orders for our digital orders. You will work closely with your management team, supporting the store in reaching its targets and helping them to deliver an exceptional customer experience.
What will I be doing?
- Your day will be varied, fast-paced and most importantly, fun!
- Stock replenishment, deliveries and customer product requests are essential to a successful day and it will be up to you to ensure this is done efficiently and with pace.
- Picking and packing orders for our digital customer orders will be in high demand during our busiest periods and it will be up to you to get our orders readied, quality checked and shipped within a small window of time.
- You will support our cash desks with replenishment of essential stationary and may be asked to support gift wrapping.
- You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times.
- You will have great product knowledge and the ability to step “on-stage” to style and serve our customers as needed.
- You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result.
- Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times.
What skills do I need?
- Friendly and approachable, you'll be constantly interacting with team members, delivery and collection teams and our customers.
- Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike.
- Driven with a can-do attitude - the stockroom is the engine room of all our stores and you’ll be consistently busy.
- Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure.
- Tech savvy; you'll be processing our digital orders, store deliveries and customer product request using our in-store digital tools.
- Excellent attention to detail.
- Confident and articulate.
- You have strong organisational skills, creating an organised back of house environment for both you and the wider store team.
- You aim high, setting yourself targets and deadlines to work towards. You have a winning mentality and you love to work at pace.
- You have an interest in the wider store and all of its operations, customer and team members.
- You know what the customers want and how to support the store to deliver this and more.
- Honest, friendly and collaborative - you live by our brand values.
- Dedication to the success of the store and brand.
About the location
Our standalone store in Covent Garden, London has been open since 2005 and usually trades from 10:00am - 19:00pm (subject to seasonal change). Our team here enjoys collaborating together to offer the best service to our customers. Our store is split across two levels so we definitely manage to get our steps in each day!
Benefits
- A generous wardrobe allowance so that you can wear our beautiful clothes to work each day.
- Potential to earn more from our team commission scheme.
- We are a disability committed certified employer.
- Employee discount for you to spend with family and friends.
- Up to 2 years service 33 days (25 days + bank holidays).
- Over 2 years service 36 days (28 days + bank holidays).
- Access to dental cash plan & free virtual GP appointments through Aviva.
- UNUM employee assistance helpline.
- Life assurance cover.
- Access to discounted gym membership and corporate discounts.
- Free, confidential, wellbeing and lifestyle support with Retail Trust.
- Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause).
- Health days for you to use either for physical or mental wellness.
- Dedicated mental health support from our mental health first aiders.
- Eye care vouchers, season ticket loans and much more!
Equal Opportunity
We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
Backstage Stylist (24 hours per week) - Covent Garden employer: ALLSAINTS Retail Limited
At AllSaints, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Covent Garden. Our team enjoys a generous wardrobe allowance, competitive benefits including enhanced family leave and mental health support, and opportunities for personal growth within a collaborative environment. Join us to be part of a dynamic team that values diversity and is dedicated to delivering an outstanding customer experience every day.
StudySmarter Expert Advice🤫
We think this is how you could land Backstage Stylist (24 hours per week) - Covent Garden
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with AllSaints' style, values, and products. This way, when you chat with the team or during interviews, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend any events they might be hosting. Building relationships can give you insider info and might just land you a recommendation when applying through our website.
✨Tip Number 3
Practice makes perfect! Prepare for potential interview questions by role-playing with a friend. Focus on how you'd handle stockroom challenges or customer interactions, showcasing your problem-solving skills and can-do attitude.
✨Tip Number 4
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Let us know why you're excited about the Backstage Stylist role and how you can contribute to creating that exceptional customer experience.
We think you need these skills to ace Backstage Stylist (24 hours per week) - Covent Garden
Some tips for your application 🫡
Show Your Passion for the Brand:When you're writing your application, let your love for AllSaints shine through! Talk about why you admire our brand and how you connect with our style and values. This will show us that you're not just looking for any job, but that you genuinely want to be part of our team.
Be Organised and Detail-Oriented:Since the backstage stylist role is all about keeping things running smoothly, make sure your application reflects your organisational skills. Use clear headings, bullet points, and a tidy layout to make it easy for us to see your experience and skills at a glance.
Highlight Your Team Spirit:We love a collaborative spirit! In your application, share examples of how you've worked well in teams before. Whether it's helping colleagues or contributing to a project, showing that you can work together with others will definitely catch our eye.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at ALLSAINTS Retail Limited
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into AllSaints' brand values, style, and product lines. Being able to discuss how you align with their ethos and how you can contribute to delivering an exceptional customer experience will impress the interviewers.
✨Show Off Your Organisational Skills
As a backstage stylist, organisation is key. Prepare examples of how you've successfully managed stock or organised a busy environment in the past. This will demonstrate your ability to keep the back of house running smoothly and efficiently.
✨Demonstrate Your Problem-Solving Skills
Expect questions that assess your ability to think on your feet. Prepare scenarios where you've had to solve problems quickly and effectively, especially under pressure. This will show that you can handle the fast-paced nature of the role.
✨Be Ready to Get Hands-On
Since the role involves picking and packing orders, be prepared to discuss your experience with similar tasks. Highlight your attention to detail and how you ensure quality in every order, as this is crucial for maintaining customer satisfaction.
