At a Glance
- Tasks: Manage back of house operations and support store teams for an exceptional customer experience.
- Company: Join a global brand with a diverse and talented team.
- Benefits: Generous wardrobe allowance, employee discounts, and health support.
- Other info: Fun, fast-paced environment with great career growth opportunities.
- Why this job: Be the first to see new products and make a real impact in-store.
- Qualifications: Friendly, organised, and tech-savvy with a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
As a backstage stylist in store, you’re responsible for organising and managing back of house operations to support store teams to deliver an exceptional brand experience to our customers. The back of house/stockroom is the engine room of our store and a well run, organised environment is key to supporting the store to deliver a wow, showroom experience to our customers every single day.
You’ll be taking full ownership and accountability for the stock room area and product. Your day will be spent processing deliveries and you’ll be the first person in the store to see the new product lines as they arrive. You’ll support the teams with shop floor replenishment, developing an understanding of what your customer wants. You’ll also support our allsaints.com customer by picking and packing orders for our digital orders.
You will work closely with your management team, supporting the store in reaching its targets and helping them to deliver an exceptional customer experience.
What will I be doing?
- Our stores are busy and the majority of your time will be spent back of house. Your day will be varied, fast-paced and most importantly, fun!
- Stock replenishment, deliveries and customer product requests are essential to a successful day and it will be up to you to ensure this is done efficiently and with pace.
- Picking and packing orders for our digital customer orders will be in high demand during our busiest periods and it will be up to you to get our orders readied, quality checked and shipped within a small window of time.
- You will support our cash desks with replenishment of essential stationary and may be asked to support gift wrapping.
- You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times.
- You will have great product knowledge and the ability to step “on-stage” to style and serve our customers as needed.
- You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result.
- Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times.
What skills do I need?
- Friendly and approachable, you'll be constantly interacting with team members, delivery and collection teams and our customers.
- Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike.
- Driven with a can-do attitude - the stockroom is the engine room of all our stores and you’ll be consistently busy.
- Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure.
- Tech savvy; you'll be processing our digital orders, store deliveries and customer product request using our in-store digital tools.
- Excellent attention to detail.
- Confident and articulate.
- You have strong organisational skills, creating an organised back of house environment for both you and the wider store team.
- You aim high, setting yourself targets and deadlines to work towards. You have a winning mentality and you love to work at pace.
- You have an interest in the wider store and all of its operations, customer and team members. You know what the customers want and how to support the store to deliver this and more.
- Honest, friendly and collaborative - you live by our brand values.
- Dedication to the success of the store and brand.
About the location
Our concession at Fenwicks, Brent Cross has been open since 2020 and usually trades from 10:00am - 20:00pm (subject to seasonal change). Our store is unique as it was our very first concession to have both menswear and womenswear on the same floor. This makes the shopping experience for our customers even more seamless. We are a newly formed team with lots of laughter and jokes and we have a great time together. Approximately a 10 minute walk from Brent Cross train station.
What we stand for
- The Customer is the Boss. We work as one proud team to get the best for our customers.
- One Team. We are joined up and encourage others to share their ideas.
- We Do What We Say We Will. We know our goals, and we work with clear outcomes in mind.
- We Are Responsible. We are self aware, understand the impact we have on others and are positive about the future.
A generous wardrobe allowance so that you can wear our beautiful clothes to work each day. Potential to earn more from our team commission scheme. Employee discount for you to spend with family and friends. Up to 2 years service 33 days (25 days + bank holidays). Over 2 years service 36 days (28 days + bank holidays). Access to dental cash plan & free virtual GP appointments through Aviva. UNUM employee assistance helpline. Life assurance cover. Access to discounted gym membership and corporate discounts. Free, confidential, wellbeing and lifestyle support with Retail Trust. Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause). Health days for you to use either for physical or mental wellness. Dedicated mental health support from our mental health first aiders. Eye care vouchers, season ticket loans and much more!
#WeAreAllSaints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Backstage Stylist (16 hours per week) - Fenwicks Brent Cross employer: ALLSAINTS Retail Limited
At AllSaints, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and encouraged to grow. As a Backstage Stylist at our Brent Cross location, you'll enjoy a generous wardrobe allowance, competitive employee discounts, and access to comprehensive wellbeing support, all while being part of a dynamic team that thrives on collaboration and creativity. With opportunities for personal development and a commitment to diversity, AllSaints is an exceptional employer for those seeking a meaningful career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Backstage Stylist (16 hours per week) - Fenwicks Brent Cross
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with AllSaints' style, values, and products. This way, when you chat with the team or during interviews, you can show off your passion and understanding of what makes the brand tick.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. A friendly chat can go a long way in making a lasting impression and might even get you a referral!
✨Tip Number 3
Be ready to showcase your skills! If you get an interview, think about how you can demonstrate your organisational skills and problem-solving abilities. Maybe even prepare a few examples from past experiences that highlight your can-do attitude.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the AllSaints family. Don’t miss out!
We think you need these skills to ace Backstage Stylist (16 hours per week) - Fenwicks Brent Cross
Some tips for your application 🫡
Show Your Passion for the Brand:When writing your application, let your enthusiasm for AllSaints shine through! Share why you love our brand and how you connect with our values. This will help us see that you're not just looking for a job, but you genuinely want to be part of our team.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match the Backstage Stylist role. Use keywords from the job description to show us you understand what we're looking for and how you fit in.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. A well-structured application will grab our attention!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ALLSAINTS Retail Limited
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into AllSaints' brand values, style, and product range. Familiarise yourself with their latest collections and understand what makes them unique. This will not only show your genuine interest but also help you connect your personal style to theirs during the conversation.
✨Showcase Your Organisational Skills
As a backstage stylist, organisation is key! Prepare examples of how you've successfully managed stock or organised spaces in previous roles. Bring up specific instances where your attention to detail made a difference, as this will highlight your ability to maintain a well-run back of house environment.
✨Demonstrate Your Customer-Centric Approach
Be ready to discuss how you put customers at the heart of everything you do. Share stories that illustrate your problem-solving skills and how you've gone above and beyond to enhance customer experiences. This aligns perfectly with AllSaints' commitment to delivering exceptional service.
✨Prepare for a Fast-Paced Environment
Since the role involves working in a busy store, think about how you handle pressure and stay productive. Have examples ready that showcase your ability to work efficiently under tight deadlines, especially when it comes to stock replenishment and processing digital orders.
