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- Tasks: Join us as a Backstage Stylist, managing stock and supporting an amazing customer experience.
- Company: AllSaints is a global brand known for its unique style and commitment to sustainability.
- Benefits: Enjoy a generous wardrobe allowance, employee discounts, and access to mental health support.
- Other info: Located at Fenwick Brent Cross, just a 10-minute walk from the train station.
- Why this job: Be part of a fun, dynamic team while contributing to a seamless shopping experience.
- Qualifications: Friendly, organised, and tech-savvy individuals with a passion for fashion are encouraged to apply.
Backstage Stylist (16 hour per week) – Fenwick Brent Cross
Brent Cross, England, United Kingdom , Permanent
We\’re a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
THE ROLE
As a backstage stylist in store, you’re responsible for organising and managing back of house operations to support store teams to deliver an exceptional brand experience to our customers. The back of house/stockroom is the engine room of our store and a well run, organised environment is key to supporting the store to deliver a wow, showroom experience to our customers every single day.
You’ll be taking full ownership and accountability for the stock room area and product. Your day will be spent processing deliveries and you’ll be the first person in the store to see the new product lines as they arrive. You’ll support the teams with shop floor replenishment, developing an understanding of what your customer wants. You’ll also support our allsaints.com customer by picking and packing orders for our digital orders.
You will work closely with your management team, supporting the store in reaching its targets and helping them to deliver an exceptional customer experience.
WHAT WILL I BE DOING?
- Our stores are busy and the majority of your time will be spent back of house. Your day will be varied, fast-paced and most importantly, fun!
- Stock replenishment, deliveries and customer product requests are essential to a successful day and it will be up to you to ensure this is done efficiently and with pace
- Picking and packing orders for our digital customer orders will be in high demand during our busiest periods and it will be up to you to get our orders readied, quality checked and shipped within a small window of time
- You will support our cash desks with replenishment of essential stationary and may be asked to support gift wrapping
- You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
- You will have great product knowledge and the ability to step “on-stage” to style and serve our customers as needed
- You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
- Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
WHAT SKILLS DO I NEED?
- Friendly and approachable, you\’ll be constantly interacting with team members, delivery and collection teams and our customers
- Awareness and knowledge of our brand, our style and our brand values – you\’ll support and influence your peers and customers alike
- Driven with a can-do attitude – the stockroom is the engine room of all our stores and you’ll be consistently busy
- Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
- Tech savvy ; you\’ll be processing our digital orders, store deliveries and customer product request using our in-store digital tools
- Excellent attention to detail
- Confident and articulate
- You have strong organisational skills, creating an organised back of house environment for both you and the wider store team
- You aim high, setting yourself targets and deadlines to work towards. You have a winning mentality and you love to work at pace.
- You have an interest in the wider store and all of its operations, customer and team members. You know what the customers want and how to support the store to deliver this and more
- Honest, friendly and collaborative – you live by our brand values
- Dedication to the success of the store and brand
ABOUT THE LOCATION
Our concession at Fenwicks, Brent Cross has been open since 2020 and usually trades from 10:00am – 20:00pm (subject to seasonal change). Our store is unique as it was our very first concession to have both menswear and womenswear on the same floor. This makes the shopping experience for our customers even more seamless. We are a newly formed team with lots of laughter and jokes and we have a great time together. Approximately a 10 minute walk from Brent Cross train station.
WHAT WE STAND FOR
The Customer is the Boss We work as one proud team to get the best for our customers
One Team We are joined up and encourage others to share their ideas
We Do What We Say We Will We know our goals, and we work with clear outcomes in mind
We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
BENEFITS
- A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
- Potential to earn more from our team commission scheme
- We are a disability committed certified employer
- Employee discount for you to spend with family and friends
- Up to 2 years service 33 days (25 days + bank holidays)
- Over 2 years service 36 days (28 days + bank holidays)
- Access to dental cash plan & free virtual GP appointments through Aviva
- UNUM employee assistance helpline
- Life assurance cover
- Access to discounted gym membership and corporate discounts
- Free, confidential, wellbeing and lifestyle support with Retail Trust
- Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)
- Health days for you to use either for physical or mental wellness
- Dedicated mental health support from our mental health first aiders
- Eye care vouchers, season ticket loans and much more!
#WeAreAllSaints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.
We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
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Backstage Stylist (16 hour per week) - Fenwick Brent Cross employer: ALLSAINTS Retail Limited
Contact Detail:
ALLSAINTS Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Backstage Stylist (16 hour per week) - Fenwick Brent Cross
✨Tip Number 1
Familiarise yourself with AllSaints' brand values and aesthetic. Understanding their style will not only help you in conversations during the interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your organisational skills by preparing examples of how you've successfully managed stock or inventory in previous roles. This will highlight your ability to maintain an efficient back of house environment.
✨Tip Number 3
Be ready to discuss your problem-solving techniques, especially in fast-paced environments. Share specific instances where you’ve had to think on your feet to resolve issues quickly.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Prepare to talk about how you’ve worked effectively with others in the past, as this role requires a strong team spirit to deliver exceptional customer experiences.
We think you need these skills to ace Backstage Stylist (16 hour per week) - Fenwick Brent Cross
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Backstage Stylist position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail, stock management, or customer service. Use specific examples to demonstrate your organisational skills and ability to work in a fast-paced environment.
Express Your Passion for the Brand: Convey your enthusiasm for AllSaints and its values in your application. Mention any familiarity you have with their products and how you can contribute to creating an exceptional customer experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at ALLSAINTS Retail Limited
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for the AllSaints brand during the interview. Familiarise yourself with their products, values, and style, as this will demonstrate your genuine interest and alignment with their mission.
✨Highlight Your Organisational Skills
As a backstage stylist, organisation is key. Be prepared to discuss your previous experiences managing stock or working in fast-paced environments. Share specific examples of how you maintained order and efficiency in similar roles.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and problem-solving under pressure. Prepare to share instances where you've successfully navigated challenges, especially in a retail or customer service context, showcasing your ability to stay calm and effective.
✨Emphasise Teamwork and Collaboration
Since the position involves working closely with team members, highlight your ability to work well in a team. Discuss how you've contributed to team success in the past and your approach to fostering a positive team environment.