At a Glance
- Tasks: Manage back of house operations and support store teams for an exceptional customer experience.
- Company: Join a global brand with a diverse and talented team.
- Benefits: Generous wardrobe allowance, employee discounts, and health benefits.
- Other info: Great career growth opportunities in a supportive team culture.
- Why this job: Be part of a fun, fast-paced environment and make a real impact.
- Qualifications: Friendly, organised, and tech-savvy with a can-do attitude.
The predicted salary is between 24000 - 30000 £ per year.
We’re a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
The role
As a backstage stylist in store, you’re responsible for organising and managing back of house operations to support store teams to deliver an exceptional brand experience to our customers. The back of house/stockroom is the engine room of our store and a well run, organised environment is key to supporting the store to deliver a wow, showroom experience to our customers every single day.
You’ll be taking full ownership and accountability for the stock room area and product. Your day will be spent processing deliveries and you’ll be the first person in the store to see the new product lines as they arrive. You’ll support the teams with shop floor replenishment, developing an understanding of what your customer wants. You’ll also support our allsaints.com customer by picking and packing orders for our digital orders.
You will work closely with your management team, supporting the store in reaching its targets and helping them to deliver an exceptional customer experience.
What will I be doing?
- Our stores are busy and the majority of your time will be spent back of house. Your day will be varied, fast-paced and most importantly, fun!
- Stock replenishment, deliveries and customer product requests are essential to a successful day and it will be up to you to ensure this is done efficiently and with pace.
- Picking and packing orders for our digital customer orders will be in high demand during our busiest periods and it will be up to you to get our orders readied, quality checked and shipped within a small window of time.
- You will support our cash desks with replenishment of essential stationary and may be asked to support gift wrapping.
- You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times.
- You will have great product knowledge and the ability to step “on-stage” to style and serve our customers as needed.
- You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result.
- Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times.
What skills do I need?
- Friendly and approachable, you’ll be constantly interacting with team members, delivery and collection teams and our customers.
- Awareness and knowledge of our brand, our style and our brand values - you’ll support and influence your peers and customers alike.
- Driven with a can-do attitude - the stockroom is the engine room of all our stores and you’ll be consistently busy.
- Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure.
- Tech savvy; you’ll be processing our digital orders, store deliveries and customer product request using our in-store digital tools.
- Excellent attention to detail.
- Confident and articulate.
- You have strong organisational skills, creating an organised back of house environment for both you and the wider store team.
- You aim high, setting yourself targets and deadlines to work towards. You have a winning mentality and you love to work at pace.
- You have an interest in the wider store and all of its operations, customer and team members. You know what the customers want and how to support the store to deliver this and more.
- Honest, friendly and collaborative - you live by our brand values.
- Dedication to the success of the store and brand.
About the location
Our standalone store Jack’s Place in London has been open since 2005 and usually trades from 10:00am - 19:00pm (subject to seasonal changes). Our diverse team takes huge pride in working at our Head Office based store that houses the famous E1 6NN postcode. They bring a fun and energetic vibe. Teamwork is what they do best. Located in TFL zone one and approximately a 10 minute journey from London Liverpool Street station.
What we stand for
- The Customer is the Boss - We work as one proud team to get the best for our customers.
- One Team - We are joined up and encourage others to share their ideas.
- We Do What We Say We Will - We know our goals, and we work with clear outcomes in mind.
- We Are Responsible - We are self aware, understand the impact we have on others and are positive about the future.
A generous wardrobe allowance so that you can wear our beautiful clothes to work each day. Potential to earn more from our team commission scheme. Employee discount for you to spend with family and friends. Up to 2 years service 33 days (25 days + bank holidays). Over 2 years service 36 days (28 days + bank holidays). Access to dental cash plan & free virtual GP appointments through Aviva. UNUM employee assistance helpline. Life assurance cover. Access to discounted gym membership and corporate discounts. Free, confidential, wellbeing and lifestyle support with Retail Trust. Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause). Health days for you to use either for physical or mental wellness. Dedicated mental health support from our mental health first aiders. Eye care vouchers, season ticket loans and much more!
#WeAreAllSaints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Back of House Stylist (24 hours per week) - Jack's Place, London employer: ALLSAINTS Retail Limited
At AllSaints, we pride ourselves on fostering a vibrant and inclusive work culture where teamwork and creativity thrive. As a Back of House Stylist at our Jack's Place store in London, you'll enjoy a generous wardrobe allowance, competitive benefits, and opportunities for personal growth within a supportive environment that values diversity and employee well-being. Join us in delivering exceptional customer experiences while being part of a dynamic team that celebrates individuality and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Back of House Stylist (24 hours per week) - Jack's Place, London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including ALLSAINTS Retail Limited, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Back of House Stylist (24 hours per week) - Jack's Place, London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like ALLSAINTS Retail Limited that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at ALLSAINTS Retail Limited will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about ALLSAINTS Retail Limited and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at ALLSAINTS Retail Limited
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at ALLSAINTS Retail Limited, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at ALLSAINTS Retail Limited!
