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- Tasks: Lead daily operations of a new trade counter, ensuring excellent customer service and sales targets.
- Company: Sikla UK & Ireland is launching a trade counter in Milton Keynes for pipe-fitting products.
- Benefits: Enjoy 25 days annual leave, private healthcare, gym membership, and free onsite refreshments.
- Why this job: Join a dynamic team, promote the Sikla brand, and grow your career in a supportive environment.
- Qualifications: 2+ years in retail or trade, strong knowledge of piping systems, and excellent communication skills required.
- Other info: Opportunity to develop your skills and contribute ideas in an international setting.
The predicted salary is between 28800 - 43200 £ per year.
Sikla UK & Ireland is excited to set up a new trade counter in Milton Keynes, offering pipe-fitting products to local MEP contractors. This is a unique opportunity for an individual with retail experience in the industry to lead and manage a new business unit, helping to drive sales and establish a strong presence in the local market.
The Trade Counter Manager will oversee the daily operations of the trade counter, ensuring excellent customer service, effective inventory management, and achievement of sales targets. This role requires strong knowledge of electrical and piping systems and the ability to coordinate with various departments to ensure smooth operations and profitability.
You will be the main point of contact for everything related to the Sikla trade counter in Milton Keynes and will play a key role in promoting the Sikla brand to local contractors.
- Customer Engagement: Understand customers\’ requirements and provide expert advice on products and services to ensure a positive customer experience.
- Order Processing & Payments: Handle order processing, payment collection, sales documentation, and cash reconciliation in line with company policies.
- Stock Control & Management: Implement stock control measures, ensuring inventory levels are accurate and products are always available for customers. Identify resource needs and make qualified proposals to management regarding required investments and stock levels to ensure efficiency.
- Product Feedback: Gather customer feedback on products and relay replenishment needs and suggestions for new products to the appropriate internal teams.
- Product Displays: Organize and maintain product displays, ensuring items are well-presented and accessible to customers.
- Marketing: Collaborate with the Marketing team to promote the new trade counter and drive customer engagement, including participation in sales promotions and events.
- Brand Promotion: Actively promote the Sikla brand to the local market and contractors, driving business growth and expanding the customer base.
- Experience: Minimum of 2 years’ experience in a retail or trade environment, ideally within the piping and fittings industry.
- Technical Skills: Proficiency in Microsoft Suite and ERP software applications.
- Commercial Acumen: Clear understanding of how to develop and deliver commercial strategies that meet sales targets and customer needs.
- Sales & Organizational Skills: Strong ability to manage both sales targets and operational efficiency, with excellent organizational skills.
- Communication: Exceptional communication and interpersonal skills, with a focus on delivering outstanding customer service.
- Industry Knowledge: In-depth knowledge of piping systems, fittings, and related products.
- Adaptability: Ability to thrive in a fast-paced, dynamic work environment with a proactive, solutions-oriented mindset.
- Valid Driving License
- 25 days annual leave (+ bank holidays)
- Onsite free refreshments and regular staff lunches
- Entitlement to Private Healthcare & Local Gym Membership
- Supportive working environment and continuous training in an international environment
At Sikla we believe in career plans based on long-term strategy, built on teamwork, growth and development. You will always be encouraged to bring your ideas to the table and develop your skillset towards real career opportunities within the company.
If you are interested in this position, please submit your application for consideration.
We look forward to hearing from you!
You will find more information about Sikla and its Team on ourwebsite , careers page and LinkedIn page.
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Retail & Trade Counter Manager - Milton Keynes employer: Allround
Contact Detail:
Allround Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail & Trade Counter Manager - Milton Keynes
✨Tip Number 1
Familiarise yourself with Sikla's product range and the specific needs of local MEP contractors. Understanding the products you’ll be managing will not only boost your confidence but also help you engage effectively with customers.
✨Tip Number 2
Network with professionals in the piping and fittings industry, especially those in the Milton Keynes area. Building relationships with local contractors can give you insights into their needs and preferences, which is crucial for driving sales.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Being able to demonstrate your ability to lead a new trade counter will set you apart from other candidates.
✨Tip Number 4
Research current market trends in the piping and fittings sector. Being knowledgeable about industry developments will not only impress during interviews but also help you propose effective strategies for promoting the Sikla brand.
We think you need these skills to ace Retail & Trade Counter Manager - Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, particularly in the piping and fittings industry. Emphasise your sales achievements and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Sikla's business and how your skills align with the role. Mention specific experiences that demonstrate your customer engagement and inventory management abilities.
Highlight Technical Skills: In your application, clearly outline your proficiency in Microsoft Suite and any ERP software you have used. This will show that you are prepared for the technical aspects of the role.
Showcase Industry Knowledge: Demonstrate your knowledge of piping systems and fittings in your application. You could include examples of how you've successfully managed stock or provided expert advice to customers in previous roles.
How to prepare for a job interview at Allround
✨Know Your Products
Familiarise yourself with the range of pipe-fitting products that Sikla offers. Being able to discuss specific products and their applications will demonstrate your industry knowledge and help you connect with potential customers.
✨Showcase Your Retail Experience
Prepare examples from your previous retail or trade roles that highlight your ability to drive sales, manage inventory, and provide excellent customer service. This will show that you have the practical experience needed for the Trade Counter Manager position.
✨Demonstrate Communication Skills
Practice articulating your thoughts clearly and confidently. Since this role involves engaging with customers and collaborating with various departments, showcasing your exceptional communication skills during the interview is crucial.
✨Prepare Questions
Think of insightful questions to ask about the company culture, team dynamics, and future plans for the trade counter. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
