Sales and Construction Administrator
ROLE
We are currently seeking a Sales and Construction Administrator. The objective of the role is to proactively support and assist our clients, and the day-to-day requirements of the Sales and Senior Management team. You will be the client liaison to our existing clients with accurate establishment and management of our companies build management software “Buildertrend”, working alongside our website designers, maintaining marketing of our new house and build listings, greeting clients and suppliers at the office and at trade events, and ensuring all potential and existing clients needs are meet in a timely and efficient manner.
Responsibilities
- Serve as the primary point of contact for assigned clients, managing all communications and expectations.
- Working alongside sales to help with sales enquiries, through hosting at the Showhome and Homeshsows, and at the Cambridge Design Centre.
- Liaising with clients during their build, keeping them informed of progress and/or delays that may be affecting their build schedule.
- Uploading specifications into Buildertrend and maintaining relevant timelines alongside the project managers
- Working with council and their Alpha One system to track progress of submitted plans.
- Regular contact with Architectural Designers by providing accurate design information and following up with any RFI’s
- Putting together presentations and proposals for the Managing Director when required
- Maintain up to date knowledge of company products, services, and procedures.
- Stay abreast of industry trends and developments.
- Attend client meetings and trade events (often on weekends) as needed
- Develop and maintain internal and external relationships with staff, suppliers, and clients
- Following company health and safety procedures and using sound health and safety practices for all activities undertaken.
- Ensuring that all health and safety hazards are identified and risks eliminated or minimised.
- Reporting incidents, accidents and injuries as required.
Qualifications required for the position
- Familiarity of the Buildertrend software or other similar build management software programs.
- 2+ years in Administration, or a Sales & Marketing role
- Experience in the residential building industry is an advantage
- Sales and marketing experience
- Strong written and Communication skills
- Experience in Excell, PowerPoint and/or Canva (or similar)
- Strong stakeholder liaising and written and verbal communication skills
