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- Tasks: Create and amend artwork for print materials while engaging with customers face-to-face.
- Company: Allprint Services is a friendly, established print business in Liverpool since 1980.
- Benefits: Gain hands-on experience in a creative environment with opportunities for growth.
- Why this job: Enjoy a dynamic role that combines creativity and customer interaction in a supportive team.
- Qualifications: Proficiency in Adobe Creative Suite and strong communication skills are essential.
- Other info: No agency experience needed; just bring your design skills and willingness to learn.
The predicted salary is between 24000 - 36000 £ per year.
Graphic Designer & Print Shop Assistant (Customer-Facing)
Graphic Designer & Print Shop Assistant (Customer-Facing)
1 day ago Be among the first 25 applicants
Hours: Monday to Friday, 8:30am–5:00pm (1-hour lunch)
Location: 96 Duke Street, Liverpool, L1 5AG
DESCRIPTION
This role is ideal for someone who enjoys a mix of creative and hands-on work, thrives in a fast-paced environment, and feels confident speaking with customers face-to-face, over the phone and by email.
Allprint Services is a small, long-established print business based in Liverpool city centre. We’ve been serving local businesses and individuals since 1980, and we’re looking for someone with strong design skills who’s confident using a Mac and Adobe software — but also happy to get involved across the shop floor.
You don’t need any agency experience — what matters most is solid design ability, excellent communication skills, and a willingness to roll up your sleeves. This isn’t a sit-at-your-desk-all-day role. One minute you’ll be working on a customer’s artwork, the next you might be advising a walk-in client, answering the phone, or setting up a print job.
We’re a friendly, down-to-earth team with long-standing customer relationships. You’ll get real exposure to the full print process — from artwork setup to production and finishing — and gain valuable hands-on experience along the way. We’re not a big corporate company with flashy perks, but we look after our team and value people who give their best.
There’s also scope to grow your design responsibilities over time if you’re keen to learn and take on more.
KEY RESPONSIBILITIES
- Designing and amending artwork for printed materials such as flyers, posters, brochures, menus and stationery — as well as handling supplied print-ready files.
- Using Adobe Illustrator, InDesign and Acrobat to prepare print-ready artwork.
- Operating our digital copiers and large format printer, and managing basic print production tasks.
- Handling walk-in enquiries and advising customers face to face.
- Answering the phone professionally and clearly.
- Responding to email enquiries and keeping jobs organised and on track.
- Developing good relationships with customers and encouraging repeat business.
- Supporting the manager and being willing to chip in wherever needed.
- Assisting with print finishing tasks when required.
SKILLS AND QUALIFICATIONS
- Proficient in Adobe Creative Suite (especially Illustrator, InDesign, Acrobat).
- Experience preparing artwork for print is ideal — but we’re happy to train the right person with the right mindset.
- Good written and spoken English.
- Comfortable handling customer communication by phone and email.
KEY ATTRIBUTES
- Highly motivated and willing to learn.
- Organised and able to manage multiple tasks and deadlines.
- Friendly and professional communicator.
- Reliable, punctual and with strong attendance.
- A team player, happy to work flexibly in a live print shop environment.
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Design, Art/Creative, and Information Technology
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Industries
Printing Services
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Graphic Designer & Print Shop Assistant (Customer-Facing) employer: Allprint Services
Contact Detail:
Allprint Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graphic Designer & Print Shop Assistant (Customer-Facing)
✨Tip Number 1
Familiarise yourself with the specific design projects that Allprint Services handles. Visit their website or social media to see examples of their work, and think about how your style and skills can complement their existing projects.
✨Tip Number 2
Practice your customer communication skills. Since this role involves face-to-face interaction, consider role-playing scenarios with friends or family to build your confidence in handling inquiries and providing advice.
✨Tip Number 3
Prepare a portfolio that showcases not only your design skills but also any projects where you’ve interacted with clients. Highlight experiences that demonstrate your ability to manage multiple tasks and deadlines effectively.
✨Tip Number 4
Research the print production process. Understanding the basics of how artwork is prepared for print and the equipment used will show your enthusiasm for the role and your willingness to learn on the job.
We think you need these skills to ace Graphic Designer & Print Shop Assistant (Customer-Facing)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your design skills and experience with Adobe Creative Suite. Include any relevant projects or coursework that demonstrate your ability to create print-ready artwork.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your customer service skills and your willingness to learn and adapt in a fast-paced environment.
Showcase Your Portfolio: Include a link to your portfolio or attach samples of your work that reflect your design style and capabilities. Make sure to include examples of printed materials if possible.
Highlight Communication Skills: Since the role involves customer interaction, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully handled customer inquiries in the past.
How to prepare for a job interview at Allprint Services
✨Showcase Your Design Skills
Prepare a portfolio that highlights your best design work, especially projects that demonstrate your proficiency in Adobe Illustrator, InDesign, and Acrobat. Be ready to discuss your creative process and how you approach design challenges.
✨Practice Customer Interaction
Since this role involves face-to-face customer communication, practice how you would handle various customer scenarios. Think about how to explain design concepts clearly and how to manage inquiries professionally over the phone and via email.
✨Demonstrate Your Team Spirit
Emphasise your ability to work collaboratively in a team environment. Share examples of how you've contributed to team projects or supported colleagues in previous roles, as this will resonate well with the friendly culture of the company.
✨Be Ready to Roll Up Your Sleeves
This position requires a hands-on approach, so be prepared to discuss your willingness to take on various tasks beyond design work. Show enthusiasm for learning about the print process and how you can contribute to the shop floor operations.