At a Glance
- Tasks: Lead a vibrant cafe team and ensure exceptional customer experiences.
- Company: Allpress, a renowned coffee brand with over 30 years of expertise.
- Benefits: Competitive salary, generous leave, discounts, and professional training.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
- Why this job: Join a passionate team and make a real impact in the coffee community.
- Qualifications: Experience in hospitality and a love for great coffee.
The predicted salary is between 29000 - 30000 £ per year.
We’ve been roasting speciality coffee for over 30 years. From humble beginnings as a little coffee cart in Auckland, NZ, Allpress has evolved into a sophisticated brand that stands for flavour and service. Right from the start three core principles have formed the backbone of our business – People, Flavour and Innovation. We are united in our genuine care for each other, our customers, and our belief in what we do. We need great people who will bring their imagination, skills and most importantly, their passion to our business.
About the role. We are currently looking for an energetic and highly motivated hospitality professional to join our Manchester cafe team as our Assistant Cafe Manager. Here at Allpress we have an uncompromising commitment to great tasting coffee, flavour and service. We care deeply about our customers, and strive to deliver a consistent and distinctive customer experience that is unique to the Allpress brand. This position is all about ensuring our customers have the best experience possible.
When you work with us as our Assistant Cafe Manager, you're promoting and selling our coffee and retail products, ensuring the space is vibrant and inviting plus checking our displays are looking their best. You will be our resident coffee expert, responsible for recipes, quality control and ensuring everyone in the team delivers excellent coffees. As an Assistant Cafe Manager your priority will be exceptional customer service, supporting the team to deliver consistent, great coffee and an overall eye for the room whilst being a support to our Cafe General Manager.
Responsibilities will include:
- Having an eye for the room including maintaining H&S standards
- Ensuring retail displays are always looking their best
- Running the cafe while the Cafe General Manager is absent
- Leading preparation of outstanding coffee – this includes ongoing staff training and QC in all aspects of coffee
- Understanding of our order process and maintaining stock levels
- Delivering genuine and efficient service to each and every customer
- Ensuring the team are delivering high standards of service
- Advising on and selling retail coffee & accessories
- Running food & drinks
- Operating efficient table maintenance and service to dine in customers
- Opening and closing the café
Details:
- Hours: 5 shifts per week around 40 hours per week
- Salary: £29,000 - £30,000 dependant on experience
- Days: Flexibility on days is preferred and weekend days are essential.
- Times: The cafe is open between 8-4 Mon-Fri and 9-4 on Saturdays and Sundays.
- Probation period: 3 months
- Reporting to: Manchester Cafe General manager
If you're a friendly, professional and sincere team player who really relishes the opportunity to deliver exceptional customer service - we'd love to hear from you. At Allpress we are proud to promote diversity and flexible working. We are an equal opportunities employer who values inclusivity.
If this sounds like you then please apply with your CV and a cover letter explaining:
- Why you’d like to work for Allpress
- What interests you in the role
- Why you think you’d be a good fit
Annual Leave and support:
- 33 days of annual leave
- 5 days of personal leave
- An employee assistance programme supporting your mental health
- Enhanced parental leave
- Gender affirmation leave
Training and Development:
- Full role specific training including coffee skillset training with our Head of Coffee.
Benefits:
- Fully paid access to Wellhub
- Free weekly beans for home
- Cycle to Work scheme
- 30% off all retail goods
- Discounts across our community partners
Diversity & Inclusion Pledge
At Allpress we truly believe we are better together – We are committed to being an inclusive organisation where all people feel valued, respected and engaged. We commit to…
- Continuously working towards removing barriers and bias.
- Building inclusive teams who represent people from all groups in society
- Building a safe environment where it is encouraged to speak out against discrimination in any form.
- Cultivating a sense of belonging by encouraging our people to fearlessly bring their whole selves to work.
Manchester Cafe Assistant Manager employer: Allpress Espresso
Allpress is an exceptional employer that prioritises people, flavour, and innovation, creating a vibrant work culture in our Manchester café. With a strong commitment to employee growth through comprehensive training and development opportunities, we offer a supportive environment where your passion for coffee and customer service can truly shine. Enjoy generous benefits including 33 days of annual leave, mental health support, and discounts on retail goods, all while being part of a diverse team that values inclusivity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Manchester Cafe Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Allpress Espresso. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Allpress Espresso
Don't be shy about reaching out to Allpress Espresso directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Manchester Cafe Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Allpress Espresso and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Allpress Espresso
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
