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- Tasks: Help customers with premium espresso machines and solve their coffee-related problems.
- Company: Allpress, a leading specialty coffee brand with over 30 years of experience.
- Benefits: Competitive salary, 33 days annual leave, free coffee beans, and discounts.
- Other info: Full training provided, with opportunities for career development and a supportive culture.
- Why this job: Combine your love for coffee with hands-on technical work in a dynamic environment.
- Qualifications: Passion for coffee, problem-solving skills, and a full driving licence required.
The predicted salary is between 33000 - 35000 £ per year.
We’ve been roasting speciality coffee for over 30 years. From humble beginnings as a little coffee cart in Auckland, NZ, Allpress has evolved into a sophisticated brand that stands for flavour and service. Right from the start three core principles have formed the backbone of our business – People, Flavour and Innovation. We are united in our genuine care for each other, our customers, and our belief in what we do. We need great people who will bring their imagination, skills and most importantly, their passion to our business.
About the role
Our customers can’t provide our amazing coffee without the right machinery (premium hand-crafted espresso machines to be exact). That’s where you come in! Combining your love for coffee and passion for problem-solving and customer service, you will help our customers get excited about their beautiful equipment and be there in times of need. Strong lateral thinking and troubleshooting skills are essential for this role. We are looking for somebody who has a passion for coffee and has ideally worked with a coffee machine before. Alternatively, if you have an electrical/engineering background and are mechanically minded and love nothing more than fixing what’s broken, this could be for you. Excellent time management and a head for admin are also a must.
No two days will be the same as you travel out to visit our awesome customers in cafes all over the UK. For this reason, a full driver’s licence and a willingness to travel is essential and some weekend hours will be required. We offer a 7 day a week service to our customers and on occasion need to attend to emergencies out of hours (pre 9am, post 5pm and weekends). The team take this in turns to be 'on-call' and we provide additional remuneration to be on-call.
About you
- Excellent communication skills
- Genuinely enjoy interacting with people from all walks of life
- A passion for problem solving
- Exceptional time management and a head for admin
- Self-motivated
- Good eye for detail
Details:
- Hours: 5 days per week around 40 hours per week.
- Days: Monday - Friday. Weekend working is required on occasion.
- Times: Normally 9-5 unless 'on call'.
- Salary: £33,000-35,000 plus on call and overtime (salary is dependant on experience)
- Probation period: 3 months
- Reporting to: National Technical Manager
- Experience: A love for hospitality and the coffee industry is required. No previous technical experience is required but would be very beneficial, some work with coffee machinery is essential.
- Additional: A full clear driving license is essential; the successful candidate will feel comfortable driving a van in London and long distances.
This is a fantastic opportunity for somebody who already has hospitality experience and is looking to further their career in the coffee industry. We offer full training, great staff perks, a competitive salary, career development and a great company culture.
If this sounds like you then please apply with your CV and a cover letter explaining:
- Why you’d like to work for Allpress
- What interests you in the role
- Why you think you’d be a good fit
Annual Leave and support:
- 33 days of annual leave
- 5 days of personal leave
- An employee assistance programme supporting your mental health
- Enhanced parental leave
- Gender affirmation leave
Training and Development:
- Full role specific training including coffee skillset training with our Head of Coffee
Benefits:
- Fully paid access to Wellhub
- Free weekly beans for home
- Cycle to work scheme
- 30% off all retail goods
- Discounts across our community partners
Allpress is a proud Living Wage Employer. We believe that taking care of our staff allows them to take better care of our customers.
Diversity & Inclusion Pledge
At Allpress we truly believe we are better together – We are committed to being an inclusive organisation where all people feel valued, respected and engaged. We commit to:
- Continuously working towards removing barriers and bias.
- Building inclusive teams who represent people from all groups in society
- Building a safe environment where it is encouraged to speak out against discrimination in any form.
- Cultivating a sense of belonging by encouraging our people to fearlessly bring their whole selves to work.
Espresso Machine Technician in London employer: Allpress Espresso
Contact Detail:
Allpress Espresso Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Espresso Machine Technician in London
✨Tip Number 1
Get to know the coffee scene! Visit local cafes, chat with baristas, and understand what makes a great espresso machine tick. This will not only boost your knowledge but also show potential employers your genuine passion for coffee.
✨Tip Number 2
Network like a pro! Attend coffee events or workshops where you can meet industry folks. Building connections can lead to job opportunities that aren’t even advertised yet. Plus, it’s a great way to learn from others in the field.
✨Tip Number 3
Show off your problem-solving skills! When you get the chance to chat with potential employers, share examples of how you've tackled challenges in the past. This will highlight your troubleshooting abilities and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Espresso Machine Technician in London
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your cover letter, let us know why you love coffee! Share any experiences you've had with coffee machines or how you've enjoyed the coffee culture. This will help us see your genuine interest in the role.
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the job description. If you've got any technical or customer service experience, don’t forget to showcase it! We want to see how you can bring value to our team.
Be Yourself: We’re all about people and connection, so let your personality shine through in your application. Don’t be afraid to share a bit about yourself and what makes you unique. We’re looking for someone who fits into our culture!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your CV and cover letter right away. Plus, it shows you’re keen on joining our Allpress family!
How to prepare for a job interview at Allpress Espresso
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of espresso machines and how they work. Being able to discuss your passion for coffee and any experience you have with machinery will show that you're genuinely interested in the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of times you've successfully solved problems, especially in a customer service context. Think about how you can relate these experiences to troubleshooting espresso machines or dealing with customer queries. This will demonstrate your lateral thinking and ability to handle challenges.
✨Communicate Clearly
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and why you’d be a great fit for Allpress.
✨Be Ready to Discuss Flexibility
Given the nature of the job, be prepared to talk about your willingness to travel and work weekends. Highlight any previous experience where you’ve had to adapt your schedule or go the extra mile for customers. This shows that you’re committed and ready to meet the demands of the role.