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- Tasks: Lead a vibrant cafe team, ensuring exceptional customer service and outstanding coffee quality.
- Company: Allpress, a renowned specialty coffee brand with over 30 years of experience.
- Benefits: Competitive salary, generous annual leave, and discounts on retail products.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
- Why this job: Join a passionate team and make a real impact in delivering great coffee experiences.
- Qualifications: Hospitality experience and a love for coffee are essential.
The predicted salary is between 32000 - 33000 £ per year.
We’ve been roasting speciality coffee for over 30 years. From humble beginnings as a little coffee cart in Auckland, NZ, Allpress has evolved into a sophisticated brand that stands for flavour and service. Right from the start three core principles have formed the backbone of our business – People, Flavour and Innovation. We are united in our genuine care for each other, our customers, and our belief in what we do.
We are currently looking for an energetic and highly motivated hospitality professional to join our Dalston cafe team as our Assistant Cafe Manager. Here at Allpress we have an uncompromising commitment to great tasting coffee, flavour and service. We care deeply about our customers, and strive to deliver a consistent and distinctive customer experience that is unique to the Allpress brand. This position is all about ensuring our customers have the best experience possible.
When you work with us as our Assistant Cafe Manager, you're promoting and selling our coffee and retail products, ensuring the space is vibrant and inviting plus checking our displays are looking their best. You will be our resident coffee expert, responsible for recipes, quality control and ensuring everyone in the team delivers excellent coffees. As an Assistant Cafe Manager your priority will be exceptional customer service, supporting the team to deliver consistent, great coffee and an overall eye for the room whilst being a support to our Cafe General Manager.
Responsibilities will include:
- Having an eye for the room including maintaining H&S standards
- Ensuring retail displays are always looking their best
- Running the cafe while the Cafe General Manager is absent
- Leading preparation of outstanding coffee – this includes ongoing staff training and QC in all aspects of coffee
- Understanding of our order process and maintaining stock levels
- Delivering genuine and efficient service to each and every customer
- Ensuring the team are delivering high standards of service
- Advising on and selling retail coffee and accessories
- Running food and drinks
- Operating efficient table maintenance and service to dine in customers
- Opening and closing the café
Details:
- Hours: 5 shifts per week around 40 hours per week
- Salary: £32,000 - £33,000 dependant on experience
- Days: Flexibility on days is preferred and weekend days are essential.
- Times: The cafe is open between 8-4 Mon-Fri and 9-4 on Saturdays and Sundays.
- Probation period: 3 months
- Reporting to: Dalston Cafe General manager
If you're a friendly, professional and sincere team player who really relishes the opportunity to deliver exceptional customer service - we'd love to hear from you. At Allpress we are proud to promote diversity and flexible working. We are an equal opportunities employer who values inclusivity.
If this sounds like you then please apply with your CV and a cover letter explaining:
- Why you’d like to work for Allpress
- What interests you in the role
- Why you think you’d be a good fit
Annual Leave and support:
- 33 days of annual leave
- 5 days of personal leave
- An employee assistance programme supporting your mental health
- Enhanced parental leave
- Gender affirmation leave
Training and Development:
- Full role specific training including coffee skillset training with our Head of Coffee.
Benefits:
- Fully paid access to Wellhub
- Free weekly beans for home
- Cycle to Work scheme
- 30% off all retail goods
- Discounts across our community partners
Diversity & Inclusion Pledge
At Allpress we truly believe we are better together – We are committed to being an inclusive organisation where all people feel valued, respected and engaged. We commit to continuously working towards removing barriers and bias, building inclusive teams who represent people from all groups in society, building a safe environment where it is encouraged to speak out against discrimination in any form, and cultivating a sense of belonging by encouraging our people to fearlessly bring their whole selves to work.
Dalston - Assistant Cafe Manager in London employer: Allpress Espresso
Contact Detail:
Allpress Espresso Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dalston - Assistant Cafe Manager in London
✨Tip Number 1
Get to know the Allpress brand inside out! Familiarise yourself with their coffee offerings and values. When you walk into that interview, show your passion for their products and how you can contribute to their commitment to flavour and service.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate exceptional service. Remember, they’re looking for someone who can deliver a unique experience, so be ready to share examples of how you've wowed customers in the past.
✨Tip Number 3
Show off your leadership potential! As an Assistant Cafe Manager, you'll need to support the team and lead by example. Be prepared to discuss how you’ve motivated others and maintained high standards in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Allpress family. Good luck!
We think you need these skills to ace Dalston - Assistant Cafe Manager in London
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your cover letter, let us know why you love coffee and what it means to you. Share any experiences that highlight your passion for great tasting coffee and customer service – we want to see your enthusiasm shine through!
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Assistant Cafe Manager role. Highlight any previous hospitality experience, especially in coffee or customer service, so we can see how you'd fit into our vibrant team.
Be Genuine: We value authenticity, so be yourself in your application. Share your personal story and what drives you to work in hospitality. We’re looking for team players who genuinely care about customers and their experience at Allpress.
Follow Application Instructions: Don’t forget to include both your CV and a cover letter when applying through our website. Make sure to address why you want to work with us, what excites you about the role, and why you think you’d be a great fit for our team!
How to prepare for a job interview at Allpress Espresso
✨Know Your Coffee
As an Assistant Cafe Manager, you'll be the coffee expert. Brush up on your coffee knowledge before the interview. Familiarise yourself with Allpress's coffee offerings, their unique flavours, and brewing methods. This will show your passion and commitment to delivering exceptional coffee.
✨Showcase Your Customer Service Skills
Exceptional customer service is key in this role. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can create a vibrant and inviting atmosphere that aligns with Allpress's values of genuine care and service.
✨Demonstrate Team Leadership
You'll be supporting the Cafe General Manager and leading the team in their absence. Think of instances where you've successfully led a team or trained others. Be ready to discuss your leadership style and how you can motivate and inspire your colleagues to maintain high standards.
✨Emphasise Your Passion for Innovation
Allpress values innovation, so come prepared to discuss how you can contribute fresh ideas to enhance the customer experience. Whether it's new coffee recipes or creative retail displays, share your thoughts on how to keep the cafe dynamic and engaging.