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- Tasks: Support our busy HGV Bodyshop Team with admin and customer service tasks.
- Company: Join a dynamic team in the automotive industry focused on growth.
- Benefits: 28 days holiday, mental health support, discounts, and training opportunities.
- Why this job: Gain hands-on experience while working towards a Level 3 qualification.
- Qualifications: Strong organisational skills and a positive attitude; admin experience is a plus.
- Other info: Enjoy team-building events and long-term career progression.
The predicted salary is between 800 - 1400 £ per month.
We are offering a Business Administrator/Receptionist Apprenticeship opportunity to join our busy, customer focused HGV Bodyshop Team. This role is ideal if you are eager to develop your skills in Vehicle Aftersales.
You will gain hands on experience providing essential administrative and operational support whilst developing core skills in customer service, administration and workshop coordination – all within a supportive environment.
Our benefits package includes:
- 28 days holiday (including Bank Holidays) + option to buy 5 extra days.
- Holiday increases with length of service.
- Mental health First Aiders and Health & Wellbeing Support through our Employee Assistance Programme.
- Birthday and Christmas Gift Vouchers.
- Hotel discounts across the UK.
- Retail, gym and cinema discounts.
- Renault & Isuzu Manufacturing training.
- Leadership/mentor development programs and long-term progression opportunities.
- Team & Company team building events.
What you will be doing:
- Ensure all telephone calls are answered professionally and directed around the business.
- Meet and greet all customers attending Main / Bodyshop receptions.
- Customer liaison, including updating customers of work status.
- Raising job cards to a high standard, including all detail of work required.
- Updating and maintaining vehicle files.
- Maintaining accurate records within the Bodyshop management system.
- Liaising with technicians, insurers, suppliers, and customers.
- Handle general reception duties, email management, and data entry.
- Update and maintain internal databases and filing systems.
- Assist with scheduling, meeting coordination, and diary management.
- Process purchase orders, invoices, and general paperwork.
- Ensure office supplies are maintained and organised.
- Support in all aspects of the Bodyshop Administration process.
Training and development:
- Attending training online and face to face with our Apprenticeship provider.
- Completing coursework and a portfolio of evidence as part of the apprenticeship program.
- You will work towards a level 3 qualification.
- Health and Safety – ensuring best practices when working within our workshop environment.
What you will bring:
- Strong organisational skills and attention to detail.
- Good communication and interpersonal abilities.
- Experience in Administration (6 months + is advantageous) although full training will be provided.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).
- Positive attitude and willingness to develop within a fast-paced environment.
- Interest in the automotive or commercial vehicle industry is desirable.
If you’re looking to build a long-term career in commercial administration, we’d love to hear from you!
Business Administration/Receptionist Apprentice employer: Allports Group
Contact Detail:
Allports Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administration/Receptionist Apprentice
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you’re dressed smartly for your interview. It shows professionalism and respect for the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Business Administration/Receptionist Apprentice
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to work in a busy HGV Bodyshop Team and develop your skills in vehicle aftersales.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience you have in administration or customer service, even if it's just a little bit. We love seeing how your skills can fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic apprenticeship opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Allports Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like customer liaison and administrative tasks. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Communication Skills
As a Business Administration/Receptionist Apprentice, strong communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with meeting and greeting customers.
✨Highlight Your Organisational Skills
Since the role involves maintaining accurate records and managing schedules, be ready to share examples of how you've successfully organised tasks in the past. Think about times when you’ve juggled multiple responsibilities and how you kept everything on track.
✨Express Your Enthusiasm for the Industry
Let them know why you’re interested in the automotive or commercial vehicle industry. Share any relevant experiences or interests that show your passion. A positive attitude and eagerness to learn can really set you apart from other candidates.
