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- Tasks: Support and develop business-critical applications while collaborating with IT and stakeholders.
- Company: Join AllPoints Fibre Networks, revolutionising connectivity across the UK.
- Benefits: Enjoy private medical insurance, 30 days leave, and wellness contributions.
- Other info: Great opportunities for growth and collaboration in a diverse team.
- Why this job: Make a real impact in a dynamic tech environment with modern systems.
- Qualifications: Experience in application support and lifecycle management is preferred.
The predicted salary is between 40000 - 50000 ÂŁ per year.
The Application Specialist at AllPoints Fibre Networks plays a vital role in ensuring our business‑critical applications remain reliable, secure, and scalable as APFN continues to grow. You’ll work across a complex application landscape spanning cloud and on‑prem environments, collaborating closely with IT colleagues, cyber security, delivery teams, partners, and the wider business to support day‑to‑day operations while continuously improving the services we deliver. This role suits someone who enjoys combining hands‑on application support with service ownership, problem‑solving, and stakeholder collaboration.
About AllPoints Fibre Networks: AllPoints Fibre is revolutionising connectivity across the UK. As a full‑fibre network wholesaler, we make it easier for service providers to access high‑speed broadband through a powerful, API‑driven platform that unifies leading networks such as Openreach, BT Wholesale, and CityFibre. Our platform, Aquila, enables automation, real‑time visibility, and rapid scalability — making APFN a great environment for people who enjoy working with modern systems, complex integrations, and technology that genuinely enables others.
What you’ll be doing: In this role, you’ll support and develop APFN’s application estate across its full lifecycle. Your work will include:
- Owning the stability, support, and performance of core business applications
- Providing 2nd and 3rd line application support, investigating issues and minimising business impact
- Managing application lifecycle activities such as onboarding, configuration, upgrades, optimisation, and decommissioning
- Working closely with IT teams, cyber security, vendors, and business stakeholders to ensure services meet agreed standards
- Configuring, testing, and deploying application updates and patches
- Leading and contributing to continuous improvement initiatives across application and service processes
- Monitoring and reporting on application performance and service metrics
- Creating and maintaining application and systems documentation
- Translating business requirements into technical acceptance criteria for development teams
- Sharing knowledge and supporting colleagues through collaboration and coaching
About you: You enjoy working within complex application environments and take pride in keeping systems running well. You’re comfortable troubleshooting issues, improving processes, and working with people from different technical and non‑technical backgrounds. You approach problems methodically, communicate clearly, and are motivated by delivering reliable, well‑run services.
Your skills and experience: We’re interested in candidates who can demonstrate experience or knowledge in some of the following areas:
- Supporting and operating business‑critical applications
- Working across cloud and/or on‑prem environments
- Application lifecycle management
- API orchestration or integration technologies
- SQL‑based technologies such as PostgreSQL
- Troubleshooting and resolving application or system issues
- Collaborating with developers, vendors, and business stakeholders
Experience with the following would be advantageous but is not essential:
- Cloud platforms such as AWS
- Tools including Camunda, Grafana, or Datadog
- Exposure to IT service management practices (e.g. ITIL)
The benefits at APFN: At AllPoints Fibre Networks, we’re committed to supporting your wellbeing — at work and beyond. Your benefits include:
- Private medical insurance and dental cover with Bupa
- Income protection and group life insurance
- A health plan to support everyday expenses such as eye care
- Contributions towards wellbeing treatments (yes — including massages!)
- 30 days’ annual leave (pro rata) plus bank holidays
- Enhanced sickness and parental leave
- Employer‑contributory pension
- Cashback and voucher schemes to help with everyday costs
Our commitment to Diversity, Equity
Application Specialist employer: AllPoints Fibre
Contact Detail:
AllPoints Fibre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, be ready to discuss specific examples of how you've tackled challenges in application support. This will help them see you as the perfect fit for their team.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you! Use our website to find roles that match your passion for technology and application management. Tailor your approach to show why you’re the right person for their unique environment.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.
We think you need these skills to ace Application Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Application Specialist. Use keywords from the job description to show that you understand what we’re looking for.
Showcase Your Problem-Solving Skills: We love candidates who can tackle challenges head-on! In your application, share specific examples of how you've resolved issues in complex application environments. This will demonstrate your hands-on experience and problem-solving abilities.
Highlight Collaboration Experience: Since this role involves working closely with various teams, it’s important to showcase your collaboration skills. Mention any past experiences where you’ve successfully worked with IT colleagues, vendors, or stakeholders to achieve a common goal.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at AllPoints Fibre
✨Know Your Applications
Before the interview, make sure you have a solid understanding of the business-critical applications mentioned in the job description. Familiarise yourself with their functionalities and how they integrate within cloud and on-prem environments. This will show your potential employer that you're not just interested in the role but also invested in their specific technology stack.
✨Showcase Problem-Solving Skills
Prepare to discuss specific examples where you've successfully troubleshot application issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your hands-on experience and your ability to think critically under pressure.
✨Collaboration is Key
Since the role involves working closely with IT teams, cyber security, and various stakeholders, be ready to talk about your collaborative experiences. Highlight instances where you've worked with diverse teams to achieve a common goal, and emphasise your communication skills. This will illustrate your ability to bridge technical and non-technical gaps.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that reflect your interest in the role and the company. Inquire about their current challenges with application management or how they measure success in this position. This shows that you're proactive and genuinely interested in contributing to their team.