Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Oversee service partnerships and ensure top-notch delivery for customers.
- Company: Leading telecommunications provider in Reading with a focus on service excellence.
- Benefits: Private medical insurance, generous leave, and financial wellbeing support.
- Why this job: Join a dynamic team and drive continuous improvements in service delivery.
- Qualifications: Strong communication skills and commercial awareness are essential.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A telecommunications provider in Reading seeks a Service Manager to oversee service partnerships, ensuring delivery against agreed service levels. The role involves engaging with customers and suppliers, driving continuous service improvements, and managing relationships for optimal service delivery.
The ideal candidate will possess strong communication skills and a sense of commercial awareness.
The company offers comprehensive benefits including private medical insurance, generous leave, and support for financial wellbeing.
Service Delivery & CSI Manager in Reading employer: AllPoints Fibre Networks
Contact Detail:
AllPoints Fibre Networks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery & CSI Manager in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecommunications industry and let them know you're on the lookout for opportunities. A friendly chat can lead to valuable insights or even a referral.
✨Tip Number 2
Prepare for those interviews! Research the company and its service delivery approach. Be ready to discuss how you can drive continuous improvements and manage relationships effectively, showcasing your strong communication skills.
✨Tip Number 3
Showcase your commercial awareness! During conversations, highlight your understanding of the telecommunications market and how it impacts service delivery. This will demonstrate that you’re not just a candidate, but a strategic thinker.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Delivery & CSI Manager in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service delivery and customer engagement. We want to see how you've driven improvements in past roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Delivery & CSI Manager role. Share specific examples of how you've managed relationships and improved service levels.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at AllPoints Fibre Networks
✨Know Your Service Levels
Make sure you understand the key service levels relevant to the telecommunications industry. Be prepared to discuss how you've managed service delivery in the past and how you can ensure these levels are met or exceeded.
✨Engage with Real Examples
When discussing your experience, use specific examples that highlight your ability to engage with customers and suppliers. This will show your potential employer that you have the practical skills needed for the role.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your delivery and ensure you come across as approachable and professional.
✨Demonstrate Commercial Awareness
Research the company and its competitors to understand the market landscape. Be ready to discuss how you can contribute to the company's success through service improvements and relationship management, showing that you’re not just focused on the role but also on the bigger picture.
