Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and develop business-critical applications while ensuring reliability and performance.
- Company: Join AllPoints Fibre Networks, a leader in revolutionising UK connectivity.
- Benefits: Enjoy private medical insurance, 30 days leave, and wellness support.
- Other info: Diversity and inclusion are at our core; all backgrounds are welcome.
- Why this job: Make a real impact in a dynamic tech environment with growth opportunities.
- Qualifications: Experience in application support and lifecycle management is preferred.
The predicted salary is between 40000 - 50000 ÂŁ per year.
The Application Specialist at AllPoints Fibre Networks plays a vital role in ensuring our business‑critical applications remain reliable, secure, and scalable as APFN continues to grow. You’ll work across a complex application landscape spanning cloud and on‑prem environments, collaborating closely with IT colleagues, cyber security, delivery teams, partners, and the wider business to support day‑to‑day operations while continuously improving the services we deliver. This role suits someone who enjoys combining hands‑on application support with service ownership, problem‑solving, and stakeholder collaboration.
About AllPoints Fibre Networks: AllPoints Fibre is revolutionising connectivity across the UK. As a full‑fibre network wholesaler, we make it easier for service providers to access high‑speed broadband through a powerful, API‑driven platform that unifies leading networks such as Openreach, BT Wholesale, and CityFibre. Our platform, Aquila, enables automation, real‑time visibility, and rapid scalability — making APFN a great environment for people who enjoy working with modern systems, complex integrations, and technology that genuinely enables others.
What You’ll Be Doing: In this role, you’ll support and develop APFN’s application estate across its full lifecycle. Your work will include:
- Owning the stability, support, and performance of core business applications
- Providing 2nd and 3rd line application support, investigating issues and minimising business impact
- Managing application lifecycle activities such as onboarding, configuration, upgrades, optimisation, and decommissioning
- Working closely with IT teams, cyber security, vendors, and business stakeholders to ensure services meet agreed standards
- Configuring, testing, and deploying application updates and patches
- Leading and contributing to continuous improvement initiatives across application and service processes
- Monitoring and reporting on application performance and service metrics
- Creating and maintaining application and systems documentation
- Translating business requirements into technical acceptance criteria for development teams
- Sharing knowledge and supporting colleagues through collaboration and coaching
About You: You enjoy working within complex application environments and take pride in keeping systems running well. You’re comfortable troubleshooting issues, improving processes, and working with people from different technical and non‑technical backgrounds. You approach problems methodically, communicate clearly, and are motivated by delivering reliable, well‑run services.
Your Skills And Experience: We’re interested in candidates who can demonstrate experience or knowledge in some of the following areas:
- Supporting and operating business‑critical applications
- Working across cloud and/or on‑prem environments
- Application lifecycle management
- API orchestration or integration technologies
- SQL‑based technologies such as PostgreSQL
- Troubleshooting and resolving application or system issues
- Collaborating with developers, vendors, and business stakeholders
Experience with the following would be advantageous but is not essential:
- Cloud platforms such as AWS
- Tools including Camunda, Grafana, or Datadog
- Exposure to IT service management practices (e.g. ITIL)
The Benefits At APFN: At AllPoints Fibre Networks, we’re committed to supporting your wellbeing — at work and beyond.
- Private medical insurance and dental cover with Bupa
- Income protection and group life insurance
- A health plan to support everyday expenses such as eye care
- Contributions towards wellbeing treatments (yes — including massages!)
- 30 days’ annual leave (pro rata) plus bank holidays
- Enhanced sickness and parental leave
- Employer‑contributory pension
- Cashback and voucher schemes to help with everyday costs
Our commitment to Diversity, Equity & Inclusion: At AllPoints Fibre, diversity makes us stronger. We are building an inclusive environment where everyone feels respected, supported, and empowered to grow. This includes:
- Fair pay and equal opportunities
- Supporting under‑represented groups through initiatives such as our Women in Telecoms Network
- Investing in future talent through apprenticeships and mentoring
- Mandatory Equality, Diversity & Inclusion training for all employees
- Creating a culture where every voice is heard
If this role excites you but you don’t meet every single requirement, we still encourage you to apply — we’re keen to hear from people with different experiences and perspectives.
Next steps: If this sounds like the right opportunity for you, we’d love to receive your application. If shortlisted, one of our Talent Acquisition team will be in touch to arrange an initial conversation. Further stages will involve meeting members of the hiring team to explore the role and your experience in more detail. If you require any reasonable adjustments during the recruitment process, please let us know in your application or contact us for a confidential discussion.
Application Specialist in Reading employer: AllPoints Fibre Networks
Contact Detail:
AllPoints Fibre Networks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Specialist in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its applications. Understand their tech stack and be ready to discuss how your skills can help improve their services. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves troubleshooting and improving processes, consider doing mock scenarios or case studies. This will help you articulate your thought process during interviews and demonstrate your hands-on approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining AllPoints Fibre Networks and being part of our exciting journey.
We think you need these skills to ace Application Specialist in Reading
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Application Specialist. We want to see how you can contribute to keeping our business-critical applications running smoothly!
Showcase Your Problem-Solving Skills: In your written application, share examples of how you've tackled complex issues in the past. We love candidates who can demonstrate their methodical approach to troubleshooting and improving processes.
Highlight Collaboration Experience: Since this role involves working closely with various teams, be sure to mention any experience you have collaborating with IT colleagues, vendors, or stakeholders. We value teamwork and want to know how you can contribute to our collaborative culture.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at AllPoints Fibre Networks
✨Know Your Applications
Familiarise yourself with the core business applications that AllPoints Fibre Networks uses. Understand their functionalities, how they integrate with other systems, and any recent updates or issues. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Problem-Solving Skills
Prepare to discuss specific examples of how you've troubleshot application issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical approach and the positive outcomes of your interventions.
✨Collaborate Like a Pro
Since this role involves working closely with various teams, be ready to talk about your experience collaborating with IT colleagues, vendors, and stakeholders. Share examples of how you’ve successfully communicated technical information to non-technical audiences, as this is crucial for the position.
✨Emphasise Continuous Improvement
AllPoints Fibre values continuous improvement, so come prepared with ideas on how you could enhance their application processes. Think about past initiatives you've led or contributed to and how they improved service delivery or application performance.