Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and develop business-critical applications while ensuring reliability and performance.
- Company: Join AllPoints Fibre Networks, a leader in revolutionising UK connectivity.
- Benefits: Enjoy private medical insurance, 30 days leave, and wellness support.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on technology that connects people across the UK.
- Qualifications: Experience in application support and a passion for problem-solving.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Overview
The Application Specialist at AllPoints Fibre Networks plays a vital role in ensuring our business‑critical applications remain reliable, secure, and scalable as APFN continues to grow. You’ll work across a complex application landscape spanning cloud and on‑prem environments, collaborating closely with IT colleagues, cyber security, delivery teams, partners, and the wider business to support day‑to‑day operations while continuously improving the services we deliver. This role suits someone who enjoys combining hands‑on application support with service ownership, problem‑solving, and stakeholder collaboration.
About AllPoints Fibre Networks
AllPoints Fibre is revolutionising connectivity across the UK. As a full‑fibre network wholesaler, we make it easier for service providers to access high‑speed broadband through a powerful, API‑driven platform that unifies leading networks such as Openreach, BT Wholesale, and CityFibre. Our platform, Aquila, enables automation, real‑time visibility, and rapid scalability — making APFN a great environment for people who enjoy working with modern systems, complex integrations, and technology that genuinely enables others.
What You’ll Be Doing
- Owning the stability, support, and performance of core business applications
- Providing 2nd and 3rd line application support, investigating issues and minimising business impact
- Managing application lifecycle activities such as onboarding, configuration, upgrades, optimisation, and decommissioning
- Working closely with IT teams, cyber security, vendors, and business stakeholders to ensure services meet agreed standards
- Configuring, testing, and deploying application updates and patches
- Leading and contributing to continuous improvement initiatives across application and service processes
- Monitoring and reporting on application performance and service metrics
- Creating and maintaining application and systems documentation
- Translating business requirements into technical acceptance criteria for development teams
- Sharing knowledge and supporting colleagues through collaboration and coaching
About You
You enjoy working within complex application environments and take pride in keeping systems running well. You’re comfortable troubleshooting issues, improving processes, and working with people from different technical and non‑technical backgrounds. You approach problems methodically, communicate clearly, and are motivated by delivering reliable, well‑run services.
Your Skills And Experience
We’re interested in candidates who can demonstrate experience or knowledge in some of the following areas:
- Supporting and operating business‑critical applications
- Working across cloud and/or on‑prem environments
- Application lifecycle management
- API orchestration or integration technologies
- SQL‑based technologies such as PostgreSQL
- Troubleshooting and resolving application or system issues
- Collaborating with developers, vendors, and business stakeholders
Experience with the following would be advantageous but is not essential:
- Cloud platforms such as AWS
- Tools including Camunda, Grafana, or Datadog
- Exposure to IT service management practices (e.g. ITIL)
The Benefits At APFN
At AllPoints Fibre Networks, we’re committed to supporting your wellbeing — at work and beyond.
- Private medical insurance and dental cover with Bupa
- Income protection and group life insurance
- A health plan to support everyday expenses such as eye care
- Contributions towards wellbeing treatments (yes — including massages!)
- 30 days’ annual leave (pro rata) plus bank holidays
- Enhanced sickness and parental leave
- Employer‑contributory pension
- Cashback and voucher schemes to help with everyday costs
Our commitment to Diversity, Equity
Application Specialist employer: AllPoints Fibre Networks
Contact Detail:
AllPoints Fibre Networks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at AllPoints Fibre Networks. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether it’s through interviews or casual meet-ups, be ready to discuss your hands-on experience with application support and problem-solving. Real-life examples can make you stand out.
✨Tip Number 3
Don’t forget to follow up! After any interaction, whether it’s an interview or a networking event, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us at AllPoints Fibre Networks. It shows initiative and helps us get to know you better.
We think you need these skills to ace Application Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Application Specialist. We want to see how you can contribute to keeping our business-critical applications running smoothly!
Showcase Your Problem-Solving Skills: In your written application, share examples of how you've tackled complex issues in the past. We love candidates who can demonstrate their methodical approach to troubleshooting and improving processes.
Highlight Collaboration Experience: Since this role involves working closely with various teams, be sure to mention any experience you have collaborating with IT colleagues, vendors, or stakeholders. We value teamwork and want to know how you can contribute to our collaborative culture.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on the path to joining our team at AllPoints Fibre Networks!
How to prepare for a job interview at AllPoints Fibre Networks
✨Know Your Applications
Familiarise yourself with the core business applications that AllPoints Fibre Networks uses. Understand their functionalities, how they integrate with other systems, and any recent updates or changes. This will show your genuine interest in the role and help you discuss how you can contribute to maintaining their stability and performance.
✨Showcase Problem-Solving Skills
Prepare examples of past experiences where you've successfully troubleshot application issues or improved processes. Be ready to explain your thought process and the steps you took to resolve the problems. This will demonstrate your methodical approach and ability to handle challenges effectively.
✨Collaborate and Communicate
Since this role involves working closely with various teams, practice articulating your thoughts clearly and concisely. Think of scenarios where you've collaborated with both technical and non-technical stakeholders. Highlight your ability to translate complex technical concepts into understandable terms for different audiences.
✨Understand Application Lifecycle Management
Brush up on your knowledge of application lifecycle management, including onboarding, configuration, upgrades, and decommissioning. Be prepared to discuss how you would manage these activities and ensure that services meet agreed standards. This will show that you’re not just a hands-on support person but also someone who can take ownership of the entire application lifecycle.