AllPoints Fibre Networks Limited is seeking a Senior Service Desk Engineer to deliver advanced IT support across the business and mentor colleagues. You will resolve escalations, collaborate with 3rd line teams, and maintain high customer satisfaction while contributing to continual service improvements.
The role covers Windows/macOS environments, Microsoft 365/Intune, ITIL practices, and proactive incident management within a fast-paced, API-driven network platform environment in Reading.
#J-18808-LjbffrSenior IT Service Desk Engineer - Advanced Support in Reading employer: AllPoints Fibre Networks Limited
At AllPoints Fibre Networks, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work environment where innovation thrives. Our commitment to employee wellbeing is reflected in our extensive benefits package, including private medical insurance, generous annual leave, and a focus on diversity and inclusion that empowers every team member to grow and succeed. Join us in a fast-paced yet collaborative atmosphere where your contributions will make a real impact on the UK's fibre rollout.
Contact Details:
AllPoints Fibre Networks Limited Recruitment Team
