At a Glance
- Tasks: Support and develop business-critical applications while collaborating with diverse teams.
- Company: Join AllPoints Fibre Networks, a leader in revolutionising UK connectivity.
- Benefits: Enjoy private medical insurance, 30 days leave, and wellness support.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Make a real impact on technology that empowers others and enhances connectivity.
- Qualifications: Experience in application support and lifecycle management is preferred.
The predicted salary is between 40000 - 50000 £ per year.
The Application Specialist at AllPoints Fibre Networks plays a vital role in ensuring our business‑critical applications remain reliable, secure, and scalable as APFN continues to grow. You’ll work across a complex application landscape spanning cloud and on‑prem environments, collaborating closely with IT colleagues, cyber security, delivery teams, partners, and the wider business to support day‑to‑day operations while continuously improving the services we deliver. This role suits someone who enjoys combining hands‑on application support with service ownership, problem‑solving, and stakeholder collaboration.
About AllPoints Fibre Networks: AllPoints Fibre is revolutionising connectivity across the UK. As a full‑fibre network wholesaler, we make it easier for service providers to access high‑speed broadband through a powerful, API‑driven platform that unifies leading networks such as Openreach, BT Wholesale, and CityFibre. Our platform, Aquila, enables automation, real‑time visibility, and rapid scalability — making APFN a great environment for people who enjoy working with modern systems, complex integrations, and technology that genuinely enables others.
What you’ll be doing: In this role, you’ll support and develop APFN’s application estate across its full lifecycle. Your work will include:
- Owning the stability, support, and performance of core business applications
- Providing 2nd and 3rd line application support, investigating issues and minimising business impact
- Managing application lifecycle activities such as onboarding, configuration, upgrades, optimisation, and decommissioning
- Working closely with IT teams, cyber security, vendors, and business stakeholders to ensure services meet agreed standards
- Configuring, testing, and deploying application updates and patches
- Leading and contributing to continuous improvement initiatives across application and service processes
- Monitoring and reporting on application performance and service metrics
- Creating and maintaining application and systems documentation
- Translating business requirements into technical acceptance criteria for development teams
- Sharing knowledge and supporting colleagues through collaboration and coaching
About you: You enjoy working within complex application environments and take pride in keeping systems running well. You’re comfortable troubleshooting issues, improving processes, and working with people from different technical and non‑technical backgrounds. You approach problems methodically, communicate clearly, and are motivated by delivering reliable, well‑run services.
Your skills and experience: We’re interested in candidates who can demonstrate experience or knowledge in some of the following areas:
- Supporting and operating business‑critical applications
- Working across cloud and/or on‑prem environments
- Application lifecycle management
- API orchestration or integration technologies
- SQL‑based technologies such as PostgreSQL
- Troubleshooting and resolving application or system issues
- Collaborating with developers, vendors, and business stakeholders
Experience with the following would be advantageous but is not essential:
- Cloud platforms such as AWS
- Tools including Camunda, Grafana, or Datadog
- Exposure to IT service management practices (e.g. ITIL)
The benefits at APFN: At AllPoints Fibre Networks, we’re committed to supporting your wellbeing — at work and beyond. Your benefits include:
- Private medical insurance and dental cover with Bupa
- Income protection and group life insurance
- A health plan to support everyday expenses such as eye care
- Contributions towards wellbeing treatments (yes — including massages!)
- 30 days’ annual leave (pro rata) plus bank holidays
- Enhanced sickness and parental leave
- Employer‑contributory pension
- Cashback and voucher schemes to help with everyday costs
Our commitment to Diversity, Equity & Inclusion: At AllPoints Fibre, diversity makes us stronger. We are building an inclusive environment where everyone feels respected, supported, and empowered to grow. This includes:
- Fair pay and equal opportunities
- Supporting under‑represented groups through initiatives such as our Women in Telecoms Network
- Investing in future talent through apprenticeships and mentoring
- Mandatory Equality, Diversity & Inclusion training for all employees
- Creating a culture where every voice is heard
If this role excites you but you don’t meet every single requirement, we still encourage you to apply — we’re keen to hear from people with different experiences and perspectives.
Application Specialist in Reading employer: AllPoints Fibre Networks Limited
At AllPoints Fibre Networks, we pride ourselves on being an exceptional employer that champions employee wellbeing and professional growth. Our collaborative work culture fosters innovation and inclusivity, while our comprehensive benefits package, including private medical insurance, generous leave, and wellness contributions, ensures that our team members feel valued and supported. Join us in revolutionising connectivity across the UK, where your contributions will directly impact our mission and your career development.
Contact Details:
AllPoints Fibre Networks Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Application Specialist in Reading
✨Tip Number 1
Network like a pro! Reach out to current or former employees at AllPoints Fibre Networks on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with application support and lifecycle management. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to troubleshooting and collaboration. Role-playing with a friend can help you articulate your thoughts clearly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the AllPoints team.
We think you need these skills to ace Application Specialist in Reading
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Application Specialist. We want to see how you can contribute to keeping our business-critical applications running smoothly!
Showcase Your Problem-Solving Skills:In your written application, share examples of how you've tackled complex issues in previous roles. We love candidates who can demonstrate their methodical approach to troubleshooting and improving processes.
Highlight Collaboration Experience:Since this role involves working closely with various teams, be sure to mention any past experiences where you've collaborated with IT colleagues, vendors, or stakeholders. We value teamwork and communication!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on our radar for this exciting opportunity!
How to prepare for a job interview at AllPoints Fibre Networks Limited
✨Know Your Applications
Before the interview, make sure you have a solid understanding of the business-critical applications mentioned in the job description. Familiarise yourself with their functionalities and how they integrate within cloud and on-prem environments. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Showcase Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully troubleshot application issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your hands-on experience and ability to think critically under pressure.
✨Collaborate Like a Pro
Since the role involves working closely with IT teams, cyber security, and stakeholders, be ready to talk about your collaboration experiences. Highlight instances where you've effectively communicated technical concepts to non-technical colleagues or worked with vendors to resolve issues. This will illustrate your teamwork skills and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to continuous improvement initiatives or how they measure application performance. This not only demonstrates your enthusiasm but also helps you gauge if the company aligns with your values.
