At a Glance
- Tasks: Lead a passionate team to deliver exceptional dining experiences and manage daily restaurant operations.
- Company: Prestigious, award-winning restaurant known for outstanding food and service.
- Benefits: Competitive salary, pension scheme, private healthcare, and onsite gym.
- Other info: Opportunities for professional development and a supportive team culture.
- Why this job: Join a dynamic environment where your leadership can shine and impact guest experiences.
- Qualifications: Experience in high-quality dining, strong leadership, and a passion for hospitality.
The predicted salary is between 30000 - 40000 € per year.
Carriages are a prestigious and award winning restaurant, renowned for delivering exceptional food, outstanding service, and a memorable dining experience. Our team is passionate about excellence, attention to details, and consistently exceeding guest expectations. We are now seeking an experienced Restaurant Manager to lead our front of house team and uphold the high standards.
The role: As Restaurant Manager, you will take full responsibility for the day-to-day operation of the restaurant, ensuring a consistently exceptional guest experience ensuring the highest of standards. You will lead, inspire and develop a professional front of house team, working closely with the General Manager and Head Chef and senior management to deliver seamless service.
Key Responsibilities:
- Oversee all restaurant operations including service, reservations, and guest relations.
- Lead and manage the front of house team to deliver outstanding customer service.
- Recruit, train, and develop team members.
- Manage rotas, labour costs, and operational budgets.
- Ensure compliance with hygiene, health & safety and licensing regulations.
- Handle guest feedback professionally and proactively resolve issues.
- Work collaboratively with the kitchen team to ensure smooth service.
- Liaise with suppliers to curate premium Front of House stock lines.
The main focus of service hours will be Thursday & Friday evenings, Saturday lunch and evening service and Sunday lunch service, plus some additional hours in the week.
About You
We are looking for a passionate hospitality professional who thrives in a high-standard environment.
You will have:
- Proven experience as a Restaurant Manager or Assistant Manager in a high quality lead environment.
- Proven exceptional leadership and team development skills.
- Professional knowledge level of food, wine, and fine dining service standards.
- Effective communication skills with a clear, confident, and engaging style.
- Effective organisational skills and the ability to multi-task under pressure.
- A hands-on, proactive approach with proven attention to detail.
- Business acumen and experience managing costs and budgets.
- A genuine passion for food, hospitality, and delivering exceptional guest experiences.
- Barista training and confidence with premium coffee services.
- Previous experience in a fine dining or Rosette level environment.
- Availability to work the business's core operating hours, Thursday to Sunday, including evenings and peak services periods.
Desirable:
- Wine knowledge at WSET Level 2 or equivalent, or a strong interest in developing wine expertise.
- Experience supporting wine service, pairings, or cellar management.
We are a company committed to Equal Opportunities. All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.
Restaurant Manager in Hereford employer: allpay
Carriages is an esteemed restaurant that prides itself on delivering exceptional dining experiences through outstanding service and a passionate team. As a Restaurant Manager, you will thrive in a supportive work culture that values excellence and offers ample opportunities for professional growth, including training and development in a high-quality environment. With competitive benefits such as private healthcare and a focus on employee wellbeing, Carriages is an excellent employer for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Hereford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, or even pop into restaurants to chat with managers. You never know when a casual conversation might lead to your next opportunity.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and hospitality shine through. Share stories about your experiences and how you've gone above and beyond for guests. This will help you stand out from the crowd.
✨Tip Number 3
Be proactive! If you see a restaurant you love, don’t wait for them to post a job. Reach out directly and express your interest in joining their team. A well-timed email can make all the difference and show your enthusiasm.
✨Tip Number 4
Apply through our website! We’ve got some fantastic opportunities waiting for you at Carriages. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show you’re serious about joining our team!
We think you need these skills to ace Restaurant Manager in Hereford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see your enthusiasm for delivering exceptional guest experiences and how you embody the values of excellence and attention to detail.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience as a Restaurant Manager or Assistant Manager. Focus on your leadership skills, team development, and any specific achievements in high-quality environments that align with what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to describe your experience and skills, making it easy for us to see why you’d be a great fit for our team at Carriages.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at allpay
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the restaurant's menu and any signature dishes. This shows your genuine interest in the establishment and allows you to discuss how you can enhance the guest experience through your knowledge of food and wine.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired your team or resolved conflicts. This will demonstrate your leadership skills and ability to maintain high standards in a busy environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding guest feedback and operational challenges. Prepare by thinking of real-life scenarios where you turned a negative experience into a positive one, showcasing your proactive approach.
✨Highlight Your Passion for Hospitality
During the interview, express your enthusiasm for the hospitality industry. Share what drives you to deliver exceptional service and how you keep up with trends in fine dining. This passion can set you apart from other candidates who may not convey the same level of commitment.
