At a Glance
- Tasks: Monitor transactions and investigate suspicious activity to combat fraud.
- Company: Join allpay, a leader in bill payments and financial services.
- Benefits: Enjoy competitive pay, private healthcare, and on-site gym access.
- Other info: Collaborative environment with excellent growth opportunities and supportive culture.
- Why this job: Make a real difference in preventing financial crime and protecting customers.
- Qualifications: Experience in fraud prevention and strong analytical skills required.
The predicted salary is between 29700 - 36300 £ per year.
We're looking for a Fraud Analyst to join our Compliance team and help protect allpay, our clients and customers from fraud and financial crime risks across our bill payments and prepaid/e-money services. You'll play a key role in monitoring activity, investigating suspicious behaviour and identifying emerging risks. Working closely with colleagues across the business, you'll help strengthen fraud controls, support regulatory compliance and contribute to the continuous improvement of our fraud prevention framework.
Your key responsibilities will include:
- Monitoring transactions, alerts and operational information to identify suspicious or unusual activity.
- Supporting fraud and financial crime investigations, ensuring findings are clearly documented and escalated where appropriate.
- Reviewing customer, client and transaction information to identify trends, risks and control improvements.
- Maintaining accurate records, reports and audit trails to support regulatory and business requirements.
- Supporting client reviews, supplier oversight activities and fraud-related enquiries.
- Working with internal stakeholders to strengthen fraud controls and improve risk management processes.
- Promoting awareness of fraud risks, policies and good practice across the business.
About You
We're looking for someone with experience in fraud, financial crime, compliance or a related control environment who is analytical, organised and enjoys solving problems. You'll bring:
- Experience in fraud prevention, fraud monitoring, financial crime or a similar role.
- Strong investigative and analytical skills, with the ability to identify risks and emerging fraud trends.
- Good understanding of regulatory and financial crime requirements within a regulated environment.
- Excellent attention to detail and record-keeping skills.
- Strong communication and stakeholder management skills.
- The ability to prioritise workloads and manage competing tasks effectively.
- A collaborative approach and willingness to support colleagues across teams.
Desirable
- Experience within payments, bill payments, prepaid or e-money services.
- Knowledge of FCA requirements, Payment Services Regulations or Electronic Money Regulations.
- Awareness of transaction monitoring, AML requirements and customer due diligence processes.
- A relevant fraud, financial crime or compliance qualification.
Here at allpay, we follow an Office First working model, reflecting the importance we place on in-person collaboration across our teams, most of whom are based on-site. While we are open to discussing flexible working arrangements, a strong on-site presence will be essential to support the existing teams and projects.
If you feel you have the experiences and drive to excel as our Fraud Analyst, we would love to hear from you!
About Us
Why Join allpay? People are at the heart of allpay, and we're proud to offer a competitive benefits package. This includes:
- Defined contribution group pension scheme
- Income protection
- Life assurance
- Private Healthcare
- A wide range of health and wellbeing options
- Excellent Learning and Development opportunities
On-Site Amenities at Hereford:
- Subsidised Café & Restaurant - Enjoy great food and quality coffee at discounted prices in our staff-only café and restaurant.
- Staff Gym - Free access to our on-site gym, making it easy to fit exercise into your day.
- The Sidings - Our on-site farm shop and café, open to the public, offering fresh local produce and a relaxed space to unwind.
These amenities mean you can enjoy a healthy lunch, fit in exercise before or after work, and take quality breaks without needing to travel.
Think You Need to Tick Every Single Box? You Really Don't. If this role catches your eye, apply. We prioritise attitude, behaviours and our shared values. Skills grow; integrity, agility and curiosity are what make you stand out. We welcome brilliant people from all backgrounds, identities and experiences, including those who think differently, learn differently, or bring unique approaches to problem-solving. Different minds make our teams stronger.
If you'd benefit from any adjustments or support during the recruitment process, whether that's extra time, a quieter space, a different format, or something else that helps you shine, just let us know. We're here to make the process work for you.
Recruitment Agency Information: While we work with excellent recruitment agencies, we are selective about who we engage with. CVs will only be accepted once contractual terms and campaign agreements have been formally approved by our People Team. To ensure fairness and compliance, CVs must not be submitted via email. Unsolicited CVs, including those from existing partners, will not be considered and will be treated as a free gift. If we choose to engage with these candidates, no fees will be payable, and submission implies acceptance of these terms. We appreciate your support in maintaining a smooth and transparent recruitment process. We are a company committed to Equal Opportunities. All roles at allpay Limited are subject to successful background checks, including a DBS check and credit check.
Fraud Analyst (Bill Payments) in Hereford employer: allpay
At allpay, we pride ourselves on being an exceptional employer that values innovation, integrity, and continuous improvement. Our vibrant work culture fosters collaboration and technical excellence, while our commitment to employee growth is evident through comprehensive learning and development opportunities. Located in a supportive environment with on-site amenities like a gym and subsidised café, we ensure our team members can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Fraud Analyst (Bill Payments) in Hereford
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like allpay looking for candidates who are engaged and informed.
We think you need these skills to ace Fraud Analyst (Bill Payments) in Hereford
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at allpay. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at allpay
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with allpay’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
