At a Glance
- Tasks: Lead a passionate team to deliver exceptional dining experiences and manage daily restaurant operations.
- Company: Prestigious fine dining restaurant known for outstanding service and culinary excellence.
- Benefits: Competitive salary, pension scheme, private healthcare, and access to an onsite gym.
- Other info: Flexible hours with a focus on Thursday to Sunday service.
- Why this job: Join a dynamic team and elevate your hospitality career in a high-standard environment.
- Qualifications: Experience in fine dining management and strong leadership skills required.
The predicted salary is between 35000 - 45000 £ per year.
Carriages is a prestigious and award‑winning restaurant, renowned for delivering exceptional food, outstanding service, and a memorable dining experience. Our team is passionate about excellence, attention to detail, and consistently exceeding guest expectations.
We are now seeking an experienced Restaurant Manager to lead our front‑of‑house team and uphold the high standards. As Restaurant Manager, you will take full responsibility for the day‑to‑day operation of the restaurant, ensuring a consistently exceptional guest experience and the highest of standards. You will lead, inspire and develop a professional front‑of‑house team, working closely with the General Manager, Head Chef and senior management to deliver seamless service.
Key Responsibilities- Oversee all restaurant operations including service, reservations, and guest relations.
- Lead and manage the front‑of‑house team to deliver outstanding customer service.
- Recruit, train, and develop team members.
- Manage rotas, labour costs, and operational budgets.
- Ensure compliance with hygiene, health & safety and licensing regulations.
- Handle guest feedback professionally and proactively resolve issues.
- Work collaboratively with the kitchen team to ensure smooth service.
- Liaise with suppliers to curate premium front‑of‑house stock lines.
The main focus of service hours will be Thursday & Friday evenings, Saturday lunch and evening service and Sunday lunch service, plus some additional hours in the week.
About YouWe are looking for a passionate hospitality professional who thrives in a high‑standard environment.
- Proven experience as a Restaurant Manager or Assistant Manager in a high‑quality leadership environment.
- Proven exceptional leadership and team development skills.
- Professional knowledge level of food, wine, and fine dining service standards.
- Effective communication skills with a clear, confident, and engaging style.
- Effective organisational skills and the ability to multi‑task under pressure.
- A hands‑on, proactive approach with proven attention to detail.
- Business acumen and experience managing costs and budgets.
- A genuine passion for food, hospitality, and delivering exceptional guest experiences.
- Barista training and confidence with premium coffee services.
- Previous experience in a fine dining or Rosette level environment.
- Availability to work the business's core operating hours, Thursday to Sunday, including evenings and peak service periods.
- Wine knowledge at WSET Level 2 or equivalent, or a strong interest in developing wine expertise.
- Experience supporting wine service, pairings, or cellar management.
People are at the heart of our company and we reward our employees with a competitive benefits package which includes a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.
We are a company committed to Equal Opportunities. All roles at our company are subject to successful background checks including a DBS and Credit Check.
Fine Dining Restaurant Manager | Lead Front-of-House in Hereford employer: allpay
Carriages is an esteemed fine dining establishment that prioritises excellence and employee development, making it an exceptional employer for those passionate about hospitality. With a competitive benefits package, including private healthcare and a commitment to learning and development, our team thrives in a supportive environment that values attention to detail and outstanding service. Join us in creating memorable dining experiences while enjoying the unique advantages of working in a prestigious location with a dedicated front-of-house team.
StudySmarter Expert Advice🤫
We think this is how you could land Fine Dining Restaurant Manager | Lead Front-of-House in Hereford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fine dining scene. Attend industry events, join hospitality groups on social media, and don’t be shy about reaching out to former colleagues or mentors. You never know who might have a lead on your next big opportunity!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about your experiences, how you've handled challenges, and what makes you tick in a high-pressure environment. We want to see the real you!
✨Tip Number 3
Research, research, research! Before any interview, dive deep into Carriages’ values, menu, and service style. Knowing the ins and outs of the restaurant will not only impress the hiring team but also help you tailor your answers to show you’re the perfect fit.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and shows your enthusiasm for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Fine Dining Restaurant Manager | Lead Front-of-House in Hereford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for fine dining and hospitality shine through. We want to see that you genuinely care about delivering exceptional guest experiences and have a love for food and service.
Tailor Your CV:Make sure your CV is tailored to the role of Restaurant Manager. Highlight your leadership experience, team development skills, and any relevant achievements in high-quality environments. We’re looking for specifics that show you can uphold our high standards.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Carriages!
How to prepare for a job interview at allpay
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the restaurant's menu, including any signature dishes and wine pairings. This shows your genuine interest in the establishment and allows you to discuss how you can enhance the guest experience through your knowledge.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in previous roles. Highlight specific situations where you inspired your team or resolved conflicts. This will demonstrate your ability to manage and develop a front-of-house team effectively.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you had to handle guest complaints or operational challenges. Be ready to share these experiences and explain how you approached the situation, focusing on your proactive and hands-on approach to problem-solving.
✨Engage with Your Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask insightful questions about their expectations for the role and the restaurant’s future. This shows your enthusiasm and helps you gauge if the restaurant aligns with your values.
