Chapter Lead (up to 12 month fixed term contract) in Hereford

If you are looking for a key role playing an integral part in our IT transformation programme, then we would like to hear from you! You can join us within our Delivery team to take a pivotal role as a Chapter Lead over our software development/testing team and be part of our journey through this transition. Our tribes have full responsibility for the end-to-end lifecycle of our products. The tribe consists of multi-disciplinary teams/squads combining all the technical skills to develop, maintain and support allpay’s solutions.

As Chapter Lead you will be not only a technical lead but also a people manager forming part of the wider tribe leadership.

As the Chapter Lead for Developers you will lead and manage a team with experience of object-oriented programming languages, especially C# and .NET. Within this role you will:

• Undertake all areas of managing your people throughout the whole employee lifecycle, from recruitment, onboarding to talent management and everything through to separation.
• Set the vision and standards within the Chapter creating an environment where your people can thrive.
• Facilitate open and effective communication channels leading to greater knowledge transfer within the Chapter.
• Potentially manage external parties as part of our scalable resourcing models.
• Build and nurture the people within your chapter by ensuring they develop the right skills and knowledge and can effectively see their career plans.
• Provide in the moment feedback to your team members and create a coaching first culture.

Provide pro-active recommendations based on your areas of expertise. Manage conflict and collaborate between parties, when required, to maintain engagement whilst delivering against a plan. Collaborate closely with the squads, product owners and all other stakeholders to build great working relationships and also develop our continuous improvement. Attend workshops inputting your technical expertise to help build solutions for allpay.

Be passionate about building and delivering a great product to our customers. Have a masters degree or equivalent by experience. Have a strong background as a developer with C# and used to working with multi-disciplinary teams. Have great people management skills with the ability to help a team to thrive through coaching and mentoring. Be used to working in a DevOps environment and focus on continuous improvement towards quality standards. Have a good understanding of development methodologies, TDD is advantageous. The ability to be curious and learn quickly in a fast-paced environment. Communication creating an open and transparent culture within the team and wider department.

If this role sparks your interest, we’d love to hear from you. At allpay, we prioritise attitude, behaviours and our shared values. Skills grow over time - but agility, collaboration, curiosity and integrity are what help you thrive here. We welcome brilliant people from all backgrounds, identities and experiences, including those who think differently, learn differently, or bring fresh perspectives to problem-solving. Different minds make our teams stronger. If you’d benefit from any adjustments or support during the recruitment process, whether that’s extra time, a quieter space, a different format or anything else that helps you shine, just let us know. We’re here to make the process work for you.

People are at the heart of allpay and we reward our employees with a competitive benefits package which includes a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.

We are a company committed to Equal Opportunities. All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.