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For Companies At a Glance
- Tasks: Manage client accounts, drive growth, and ensure satisfaction through effective support.
- Company: allpay Limited is a leading UK Fintech company focused on exceptional client services.
- Benefits: Enjoy a competitive benefits package, including private healthcare and an onsite gym.
- Why this job: Join a dynamic team, develop your skills, and make a real impact in the fintech industry.
- Qualifications: Proven experience in account management, strong communication skills, and analytical abilities required.
- Other info: This is a 12-month fixed term contract based in Hereford.
The predicted salary is between 28800 - 43200 £ per year.
About The Role
allpay Limited is a leading UK Fintech company, dedicated to delivering exceptional products and services to our clients. We are seeking a highly skilled and motivated Account Manager to join our team on a fixed term basis.
Within this role you will be:
- Responsible for overseeing a substantial client portfolio, devising and executing strategies to drive growth and enhance retention. Your primary objectives will include nurturing relationships, meeting customer needs, and ensuring satisfaction through effective management and support.
- Identify and capitalize on opportunities for business expansion within existing client accounts.
- Collaborate with the marketing team to craft engaging campaigns that foster customer engagement and retention.
- Analyse customer data to uncover valuable insights driving informed business decisions.
- Provide regular updates on customer activity, trends, and feedback to senior management.
- Liaise with cross-functional teams to ensure alignment with customer needs and service delivery.
- Manage client expectations and uphold company commitments to ensure client satisfaction.
About The Candidate
To be successful in this role you will need to:
- Demonstrate a proven track record in client development and account management, fostering growth.
- Show initiative as a self-starter, taking ownership to deliver results.
- Combine strong interpersonal and communication skills with demonstrating integrity in all interactions to effectively engage and collaborate.
- Apply excellent analytical skills to navigate challenges and inform decisions.
- Be agile enough to manage multiple projects in a fast-paced environment.
- Have excellent attention to detail and accuracy.
- Be curious and stay updated on industry trends to identify opportunities.
- Experience with CRM systems and customer analytics tools.
About The Company
People are at the heart of allpay and we reward our employees with a competitive benefits package which includes a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.
We are a company committed to Equal Opportunities. All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.
Account Manager (12 month Fixed Term Contract) in Hereford employer: allpay.net
Contact Detail:
allpay.net Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (12 month Fixed Term Contract) in Hereford
✨Tip Number 1
Familiarise yourself with allpay Limited's products and services. Understanding their offerings will help you demonstrate how your skills can directly contribute to enhancing client satisfaction and driving growth.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Account Manager role.
✨Tip Number 3
Stay updated on the latest trends in the Fintech industry. Being knowledgeable about current developments will not only impress during interviews but also show your commitment to continuous learning and adaptability.
✨Tip Number 4
Prepare specific examples of how you've successfully managed client relationships in the past. Highlighting your achievements in nurturing accounts and driving growth will showcase your suitability for the role.
We think you need these skills to ace Account Manager (12 month Fixed Term Contract) in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management and client development. Use specific examples that demonstrate your ability to drive growth and enhance client satisfaction, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to allpay Limited. Mention how your skills align with their needs, particularly in nurturing client relationships and managing expectations.
Highlight Analytical Skills: Since the role requires excellent analytical skills, provide examples of how you've used data to inform business decisions in previous positions. This will show your capability to analyse customer data effectively.
Showcase Interpersonal Skills: In your application, emphasise your strong communication and interpersonal skills. Provide instances where you've successfully collaborated with teams or engaged with clients to meet their needs.
How to prepare for a job interview at allpay.net
✨Showcase Your Client Management Skills
Be prepared to discuss your previous experience in account management. Highlight specific examples where you've successfully nurtured client relationships and driven growth, as this role heavily focuses on managing a substantial client portfolio.
✨Demonstrate Analytical Thinking
Since the role involves analysing customer data to inform business decisions, come equipped with examples of how you've used data analysis in past roles. This will show your ability to uncover insights that can drive strategy.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage multiple projects. Think of scenarios where you had to juggle competing priorities and how you ensured client satisfaction while meeting company commitments.
✨Research the Company and Industry Trends
Familiarise yourself with allpay Limited and the fintech industry. Being knowledgeable about current trends and challenges will demonstrate your curiosity and commitment to staying updated, which is crucial for identifying opportunities within client accounts.
