Senior Business Analyst

We are seeking a seasoned and driven Senior Business Analyst to work within our Project Management Office. As a Senior Business Analyst, you will play a pivotal role in driving the success of our delivery teams by translating business requirements into tangible solutions. You will collaborate closely with stakeholders, development teams, and product owners to ensure alignment with strategic objectives and deliver exceptional products that meet the needs of our customers. This is an exciting opportunity to leverage your analytical skills, domain knowledge, and agile mindset to make a significant impact in the dynamic landscape of Fintech. As a senior team member, you will also play a key role in coaching and mentoring junior analysts, helping to develop best practice approaches to analysis and continuously improve how we work.

Your Key Responsibilities will include:

• Partner with stakeholders to elicit, analyse, and document business requirements, ensuring clarity, feasibility, and alignment with business goals.
• Facilitate workshops and meetings to gather requirements, prioritise tasks, and drive consensus among cross‑functional teams.
• Translate business requirements into user stories, acceptance criteria, and other artifacts, effectively communicating expectations to development teams.
• Collaborate with product owners and developers to refine features, prioritise backlog items, and ensure timely delivery of high‑quality solutions.
• Conduct thorough analysis of business processes, data flows, and systems to identify opportunities for improvement and optimisation.
• Act as a subject‑matter expert, providing insights into industry trends, regulatory requirements, and best practices to inform decision‑making and shape product strategy.
• Lead by example in applying analytical best practices and quality standards across projects.
• Support the development of more junior Business Analysts by providing day‑to‑day guidance, peer reviews, and sharing knowledge across the team.
• Champion continuous improvement initiatives within the Business Analysis function, contributing to the evolution of frameworks, templates, and ways of working.

About You

As our ideal candidate you will have:

• Proven background of working as a Senior Business Analyst or Business Analyst ready to step into a senior role, ideally within the Fintech industry, with a deep understanding of financial products, services and regulatory frameworks.
• Strong analytical skills, with the ability to critically evaluate complex problems, identify root causes and propose innovative solutions.
• Excellent communication skills, with the ability to effectively collaborate with stakeholders at all levels and articulate technical concepts to non‑technical audiences.
• Experience working in agile environments, with a strong grasp of agile methodologies (e.g., Scrum, Kanban) and tools (e.g., Azure DevOps, Visio).
• Highly organised and detail‑oriented, with the ability to manage multiple priorities and thrive in a fast‑paced, dynamic environment.
• A collaborative mindset with a passion for supporting the development of others and fostering a culture of shared learning.

The following would be advantageous:

• Technical experience in areas such as Azure, .NET frameworks, API integrations, MS SQL Server and SSRS.
• Experience in Financial Services, preferably including BACS, direct debits, payment cards, prepaid and cash transactions.
• Experience successfully managing/liaising with third‑party suppliers.
• Certification in Agile (e.g., Certified ScrumMaster).
• Bachelor’s degree in business administration, Computer Science, Finance or related field, or certification in Business Analysis (IIBA/BCS).

Here at allpay, we follow an Office First working model, reflecting the importance we place on in‑person collaboration across our teams, most of whom are based on‑site. While we are open to discussing flexible working arrangements, a strong on‑site presence will be essential to support the existing teams and projects.

About Us

People are at the heart of allpay and we reward our employees with a competitive benefits package which includes a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering. We are a company committed to Equal Opportunities. All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.