At a Glance
- Tasks: Lead a passionate team to deliver exceptional dining experiences and manage daily restaurant operations.
- Company: Prestigious, award-winning restaurant known for outstanding food and service.
- Benefits: Competitive salary, pension scheme, private healthcare, and onsite gym.
- Other info: Opportunities for professional development and a supportive team culture.
- Why this job: Join a dynamic environment where your leadership can shine and impact guest experiences.
- Qualifications: Experience in high-quality dining, strong leadership, and a passion for hospitality.
About The Role
Carriages are a prestigious and award winning restaurant, renowned for delivering exceptional food, outstanding service, and a memorable dining experience. Our team is passionate about excellence, attention to details, and consistently exceeding guest expectations. We are now seeking an experienced Restaurant Manager to lead our front of house team and uphold the high standards.
The role:
As Restaurant Manager, you will take full responsibility for the day-to-day operation of the restaurant, ensuring a consistently exceptional guest experience ensuring the highest of standards. You will lead, inspire and develop a professional front of house team, working closely with the General Manager and Head Chef and senior management to deliver seamless service.
Key Responsibilities:
- Oversee all restaurant operations including service, reservations, and guest relations.
- Lead and manage the front of house team to deliver outstanding customer service.
- Recruit, train, and develop team members.
- Manage rotas, labour costs, and operational budgets.
- Ensure compliance with hygiene, health & safety and licensing regulations.
- Handle guest feedback professionally and proactively resolve issues.
- Work collaboratively with the kitchen team to ensure smooth service.
- Liaise with suppliers to curate premium Front of House stock lines.
The main focus of service hours will be Thursday & Friday evenings, Saturday lunch and evening service and Sunday lunch service, plus some additional hours in the week.
About The Candidate
We are looking for a passionate hospitality professional who thrives in a high-standard environment.
You will have:
- Proven experience as a Restaurant Manager or Assistant Manager in a high quality lead environment.
- Proven exceptional leadership and team development skills.
- Professional knowledge level of food, wine, and fine dining service standards.
- Effective communication skills with a clear, confident, and engaging style.
- Effective organisational skills and the ability to multi-task under pressure.
- A hands-on, proactive approach with proven attention to detail.
- Business acumen and experience managing costs and budgets.
- A genuine passion for food, hospitality, and delivering exceptional guest experiences.
- Barista training and confidence with premium coffee services.
- Previous experience in a fine dining or Rosette level environment.
- Availability to work the business's core operating hours, Thursday to Sunday, including evenings and peak services periods.
Desirable:
- Wine knowledge at WSET Level 2 or equivalent, or a strong interest in developing wine expertise.
- Experience supporting wine service, pairings, or cellar management.
About The Company
People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.
We are a company committed to Equal Opportunities. All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.
Restaurant Manager employer: allpay Limited
At Carriages, we pride ourselves on being a prestigious and award-winning restaurant that values excellence in both food and service. Our vibrant work culture fosters teamwork and professional growth, offering our Restaurant Manager the opportunity to lead a passionate front of house team while enjoying competitive benefits, including private healthcare and a commitment to employee development. Join us in creating memorable dining experiences in a supportive environment that truly values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, or even pop into restaurants to chat with managers. You never know when a casual conversation might lead to your next opportunity.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and hospitality shine through. Share your experiences and how you've handled challenges in the past. Remember, they want to see the real you and how you'd fit into their team.
✨Tip Number 3
Be proactive! If you’re really keen on a position, don’t just wait for them to call you back. Follow up with a friendly email thanking them for the opportunity and reiterating your excitement about the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It gives us a chance to see your enthusiasm right from the start, so don’t hesitate to hit that apply button!
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! We want to see that you’re genuinely excited about delivering exceptional guest experiences and leading a top-notch team.
Tailor Your CV:Make sure your CV is tailored to the Restaurant Manager role. Highlight your experience in high-quality environments and any leadership roles you've had. We want to see how your skills match what we’re looking for!
Be Specific About Your Experience:Don’t just list your previous jobs; share specific examples of how you’ve managed teams, handled guest feedback, or improved service standards. We love details that show us how you can contribute to our restaurant!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at allpay Limited
✨Know Your Menu Inside Out
As a Restaurant Manager, you need to be well-versed in the menu offerings. Familiarise yourself with every dish, including ingredients and preparation methods. This will not only impress your interviewers but also show your genuine passion for food and hospitality.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you inspired your team or resolved conflicts. Highlighting your leadership style and ability to develop others will resonate well with the interviewers.
✨Demonstrate Your Guest Relations Expertise
Think of scenarios where you've handled guest feedback or complaints effectively. Be ready to share these experiences during the interview, showcasing your proactive approach to ensuring exceptional guest experiences.
✨Understand the Business Side
Brush up on your knowledge of managing costs, budgets, and operational efficiencies. Be prepared to discuss how you've previously managed these aspects in a restaurant setting, as this will demonstrate your business acumen and readiness for the role.
