At a Glance
- Tasks: Lead our front of house team and ensure exceptional dining experiences.
- Company: Prestigious, award-winning restaurant known for outstanding service and food.
- Benefits: Competitive salary, health benefits, pension scheme, and wellness options.
- Other info: Dynamic environment with opportunities for professional growth and development.
- Why this job: Join a passionate team and make a real impact in hospitality.
- Qualifications: Experience in high-quality dining and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
Carriages is a prestigious and award winning restaurant, renowned for delivering exceptional food, outstanding service, and a memorable dining experience. Our team is passionate about excellence, attention to details, and consistently exceeding guest expectations. We are now seeking an experienced Restaurant Manager to lead our front of house team and uphold the high standards.
Key Responsibilities
- Oversee all restaurant operations including service, reservations, and guest relations.
- Lead and manage the front of house team to deliver outstanding customer service.
- Recruit, train, and develop team members.
- Manage rotas, labour costs, and operational budgets.
- Ensure compliance with hygiene, health & safety and licensing regulations.
- Handle guest feedback professionally and proactively resolve issues.
- Work collaboratively with the kitchen team to ensure smooth service.
- Liaise with suppliers to curate premium Front of House stock lines.
The main focus of service hours will be Thursday & Friday evenings, Saturday lunch and evening service and Sunday lunch service, plus some additional hours in the week.
About You
We are looking for a passionate hospitality professional who thrives in a high-standard environment. You will have:
- Proven experience as a Restaurant Manager or Assistant Manager in a high quality lead environment.
- Proven exceptional leadership and team development skills.
- Professional knowledge level of food, wine, and fine dining service standards.
- Effective communication skills with a clear, confident, and engaging style.
- Effective organisational skills and the ability to multi-task under pressure.
- A hands‑on, proactive approach with proven attention to detail.
- Business acumen and experience managing costs and budgets.
- A genuine passion for food, hospitality, and delivering exceptional guest experiences.
- Barista training and confidence with premium coffee services.
- Previous experience in a fine dining or Rosette level environment.
- Availability to work the business's core operating hours, Thursday to Sunday, including evenings and peak service periods.
Desirable
- Wine knowledge at WSET Level 2 or equivalent, or a strong interest in developing wine expertise.
- Experience supporting wine service, pairings, or cellar management.
About Us
People are at the heart of allpay and we reward our employee with a competitive benefits package which includes a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering. We are a company committed to Equal Opportunities. All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.
Restaurant Manager in Hereford employer: allpay Limited
At Carriages, we pride ourselves on being a premier employer in the hospitality sector, offering a vibrant work culture that values excellence and teamwork. Our commitment to employee growth is reflected in our comprehensive training programmes and competitive benefits, including private healthcare and a pension scheme, ensuring that our team members thrive both personally and professionally. Join us in delivering exceptional dining experiences while enjoying the unique advantages of working in a prestigious restaurant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Hereford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, or even pop into restaurants to chat with managers. You never know when a casual conversation might lead to your next opportunity.
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your achievements as a Restaurant Manager. Include examples of how you've improved service, managed budgets, or trained staff. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to restaurants you admire, like Carriages, and express your interest in working with them. A well-timed email can make all the difference!
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your passion for hospitality. Plus, it shows you're serious about joining our team. Let’s get you on board!
We think you need these skills to ace Restaurant Manager in Hereford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! We want to see your enthusiasm for delivering exceptional guest experiences and how you can bring that passion to our team.
Tailor Your CV:Make sure your CV is tailored to the Restaurant Manager role. Highlight your experience in high-quality environments and any leadership roles you've held. We’re looking for specifics that show you can manage a front of house team effectively.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to describe your skills and experiences. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Carriages.
How to prepare for a job interview at allpay Limited
✨Know Your Menu Inside Out
Make sure you’re familiar with the restaurant's menu, including ingredients and preparation methods. This will not only show your passion for food but also help you answer questions about dishes confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to train and develop staff, as well as how you handle conflicts or challenges within the team.
✨Demonstrate Your Customer Service Expertise
Be ready to discuss specific instances where you’ve gone above and beyond for guests. This could include resolving complaints or creating memorable experiences that align with the restaurant's high standards.
✨Understand the Business Side
Brush up on your knowledge of managing costs and budgets. Be prepared to discuss how you would approach labour costs and operational budgets, as this is crucial for the role.
