At a Glance
- Tasks: Deliver exceptional dining experiences and manage your section with confidence.
- Company: Award-winning Carriages Restaurant, known for outstanding food and service.
- Benefits: Competitive pay, gratuities, staff meals, and ongoing training opportunities.
- Other info: Flexible hours with potential for additional shifts and career growth.
- Why this job: Join a passionate team and grow in a high-quality dining environment.
- Qualifications: Experience in fine dining, strong communication skills, and a passion for service.
The predicted salary is between 12 - 15 £ per hour.
About The Role
Are you passionate about exceptional food, outstanding service, and creating memorable dining experiences? As 2026 Taste of England winners, Carriages Restaurant is looking for passionate individuals to join our team. Carriages is a prestigious, award-winning restaurant, renowned for delivering exceptional food, outstanding service, and a truly memorable dining experience. Driven by excellence, attention to detail, and consistently exceeding guest expectations.
We have a fantastic opportunity for a Waiter/Waitress to join our Front of House Hospitality Team. The role is based on our Hereford site at Whitestone. You will join a friendly, professional and dedicated team, who pride themselves on delivering the highest standards of customer service. Reporting to the Restaurant Manager, you will provide a high-quality level of customer service ensuring all front of house activities and environments are maintained to the highest of standards. You will use your communication skills and friendly demeanour to help customers understand all options available and provide insights that will ensure customers return again and again.
Within this role you will:
- Deliver a seamless and attentive dining experience to guests
- Manage a section with confidence and precision
- Demonstrate product knowledge, including food, wine, and allergens
- Work closely with the kitchen and front of house team to ensure service excellence
- Uphold high standards of presentation, cleanliness, and professionalism
This role offers 25 hours per week, worked in line with the rota, with the ability to cover the main core services Thursday & Friday evenings 4pm-11pm, Saturday 11am-11pm and Sunday 10am-5pm. There may also be the opportunity for paid additional hours, depending on the requirements of the rota and business needs.
About You
We are looking for someone who:
- Has previous experience in a fine dining or high-end hospitality environment, desirable
- Is passionate about food, wine, and exceptional service
- Has proven communication and interpersonal skills
- Remains calm, polished and professional under pressure
- Is flexible to work evenings, weekends and bank holidays
We can offer competitive pay, plus gratuities, supportive and professional team environment. Ongoing training and development opportunities, staff meals and benefits. The opportunity to grow within a high-quality dining operation.
About Us
People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.
Front of House Carriages Restaurant - 25 hours in Hereford employer: allpay Limited
Carriages Restaurant, a prestigious award-winning establishment located in Hereford, is an exceptional employer that prioritises its team members' growth and well-being. With a supportive work culture, competitive pay, and ongoing training opportunities, employees are encouraged to excel in their roles while delivering outstanding service. The restaurant's commitment to excellence ensures a rewarding environment for those passionate about fine dining and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Carriages Restaurant - 25 hours in Hereford
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at allpay Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front of House Carriages Restaurant - 25 hours in Hereford
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at allpay Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at allpay Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at allpay Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at allpay Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at allpay Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
