First Line Service Desk Engineer - Fast IT Support & Growth in Hereford

A leading service provider in Hereford is seeking a First Line Service Desk Engineer to join their team. In this role, you will troubleshoot technical issues and provide desktop support for both internal and external users, ensuring SLA levels are met. The ideal candidate will demonstrate excellent customer service and communication skills, alongside a solid understanding of the ITIL framework. The company offers a competitive benefits package, including on-site amenities such as a subsidised café, gym access, and health options. #J-18808-Ljbffr