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- Tasks: Deliver exceptional dining experiences and manage your section with confidence.
- Company: Unique restaurant in Herefordshire focused on local ingredients and high standards.
- Benefits: Competitive pay, gratuities, ongoing training, staff meals, and growth opportunities.
- Other info: Flexible hours with potential for additional shifts in a supportive environment.
- Why this job: Join a passionate team and showcase your love for food and service.
- Qualifications: Experience in fine dining, strong communication skills, and a passion for hospitality.
Carriages is based in the heart of Herefordshire, and is a unique restaurant experience. Our aim is to showcase the many ingredients Herefordshire has to offer. We deliver a unique experience to all our guests. We have a fantastic opportunity for a Waiter/Waitress to join our Front of House Hospitality Team. The role is based on our Hereford site at Whitestone. You will join a friendly, professional and dedicated team, who pride themselves on delivering the highest standards of customer service.
Reporting to the Restaurant Manager, you will provide a high-quality level of customer service ensuring all front of house activities and environments are maintained to the highest of standards. You will use your communication skills and friendly demeanour to help customers understand all options available and provide insights that will ensure customers return again and again.
Within this role you will:
- Deliver a seamless and attentive dining experience to guests
- Manage a section with confidence and precision
- Demonstrate product knowledge, including food, wine, and allergens
- Work closely with the kitchen and front of house team to ensure service excellence
- Uphold high standards of presentation, cleanliness, and professionalism.
This role offers 20 hours per week, worked in line with the rota, with the ability to cover the main core services Thursday & Friday evenings 4pm-11pm, Saturday 11am-11pm and Sunday 10am-5pm. There may also be the opportunity for additional hours, depending on the requirements of the rota and business needs.
We are looking for someone who:
- Previous experience in a fine dining or high-end hospitality environment desirable
- Is passionate about food, wine, and exceptional service
- Has proven communication and interpersonal skills
- Remains calm, polished and professional under pressure
- Is flexible to work evenings, weekends and bank holidays.
We can offer competitive pay, plus gratuities, supportive and professional team environment. Ongoing training and development opportunities, staff meals and benefits. The opportunity to grow within a high-quality dining operation.
Front of House Carriages Restaurant - 20 hours employer: allpay Limited
Contact Detail:
allpay Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Carriages Restaurant - 20 hours
✨Tip Number 1
Get to know the restaurant! Before your interview, pop in for a meal or a drink. This way, you can chat about your experience and show off your knowledge of their menu and vibe. Plus, it gives you a chance to see how the team operates!
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering top-notch customer service, think of some scenarios where you can demonstrate your ability to handle tricky situations with grace. Role-play with a friend if you need to!
✨Tip Number 3
Dress to impress! When you go for your interview, make sure you look polished and professional. First impressions matter, especially in hospitality, so show them you take pride in your appearance and understand the standards they uphold.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits we look for in our Front of House staff.
We think you need these skills to ace Front of House Carriages Restaurant - 20 hours
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for food and exceptional service right from the start. Mention any relevant experience in fine dining or high-end hospitality to show you’re a great fit for our team.
Tailor Your CV: Make sure your CV highlights your communication skills and ability to remain calm under pressure. We want to know how you’ve handled busy environments and delivered top-notch customer service.
Be Professional: When writing your application, keep it polished and professional. This is a reflection of how you’ll present yourself in front of our guests, so make it count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Carriages.
How to prepare for a job interview at allpay Limited
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with the restaurant's menu, including any special dishes and wine pairings. This shows your passion for food and helps you answer questions confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a guest. This will demonstrate your suitability for the role.
✨Practice Your Communication Style
Since communication is key in this role, practice speaking clearly and confidently. You might even want to role-play common scenarios with a friend to get comfortable with how you’d interact with guests.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This not only reflects your understanding of the hospitality industry but also shows that you take the opportunity seriously.