Technical Support Engineer II – Triage & Discovery

Technical Support Engineer II – Triage & Discovery

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Alloy

At a Glance

  • Tasks: Provide hands-on technical support and troubleshoot customer issues.
  • Company: Alloy, a forward-thinking company in Greater London.
  • Benefits: Unlimited holidays, flexible policies, and a supportive work environment.
  • Other info: Hybrid work environment with opportunities for personal and professional growth.
  • Why this job: Join us to make a real difference in customer satisfaction and tech solutions.
  • Qualifications: Strong customer service background and excellent communication skills.

The predicted salary is between 30000 - 40000 Β£ per year.

Alloy is looking for a Technical Support Engineer 2 in Greater London to provide hands-on technical support and troubleshoot customer issues. You'll engage with customers, clarify issues, and ensure efficient resolutions in a hybrid work environment.

The ideal candidate has a strong customer service background, technical knowledge, and exceptional communication skills.

Enjoy benefits like unlimited holidays and flexible policies while contributing to Alloy's mission of delivering effective solutions.

Technical Support Engineer II – Triage & Discovery employer: Alloy

Alloy is an exceptional employer that prioritises employee well-being and professional growth, offering unlimited holidays and flexible work policies to support a healthy work-life balance. Located in Greater London, our collaborative and innovative work culture fosters creativity and encourages team members to engage directly with customers, ensuring meaningful contributions to our mission of delivering effective solutions. Join us to be part of a dynamic team where your technical skills and customer service expertise will thrive in a supportive environment.

Alloy

Contact Details:

Alloy Recruitment Team

We think you need these skills to ace Technical Support Engineer II – Triage & Discovery

Technical Support
Troubleshooting
Customer Service
Communication Skills
Problem-Solving Skills
Technical Knowledge
Issue Clarification