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For Companies At a Glance
- Tasks: Assist Brokers with inquiries, manage claims, and ensure accurate data input.
- Company: Join a team that values unique perspectives and prioritises professional growth.
- Benefits: Enjoy career training, mentoring programs, and a supportive work environment.
- Why this job: Be part of a dynamic team focused on quality and client satisfaction.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: Perfect for high school and college students looking to kickstart their careers.
The predicted salary is between 28800 - 43200 £ per year.
We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs. Our people are our most important asset, and we are very proud of the quality of our team members.
Key Responsibilities:
- Respond to inquiries from Brokers / Intermediaries in a courteous and helpful manner ensuring that all information to enable the underwriting of any risk is obtained and communicated.
- Prepare and issue invoices, policy documents and update client records.
- Share responsibility for dealing with any actions attaching to existing clients on mid-term adjustments and claims, occasionally referring such matters to senior colleagues.
- Assist ceding Brokers / Intermediaries with claims notification procedures, or in the event of Policy Holders making a direct enquiry, by directing them to the appropriate Claims Management partner and/or help line.
- Respond to claim enquiries from ceding Brokers / Intermediaries, or in the event of a direct enquiry from a Policy Holder(s), insurers(s) and third parties received by phone, letter, or e-mail in a courteous and helpful manner and ensure all information required is obtained and communicated.
- Ensure files and system records are annotated where applicable in respect of notified claim(s) and/or updates.
- Maintain accuracy of data input.
- Handle complaints.
- Ensure promptness in returning telephone calls.
Quality Risk Assessor employer: Allied World
Contact Detail:
Allied World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Risk Assessor
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly in quality risk assessment. Understanding the terminology and processes will help you communicate effectively with Brokers and Intermediaries.
✨Tip Number 2
Practice your communication skills, both verbal and written. As you'll be responding to inquiries and handling claims, being clear and courteous is essential to making a good impression.
✨Tip Number 3
Showcase your attention to detail by preparing for potential scenarios you might encounter in the role. Think about how you would handle various claim inquiries or mid-term adjustments.
✨Tip Number 4
Network with professionals in the insurance field. Engaging with others can provide insights into the role and may even lead to referrals or recommendations that could boost your application.
We think you need these skills to ace Quality Risk Assessor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Quality Risk Assessor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your communication skills and customer service experience. Mention specific examples of how you've handled inquiries or claims in previous roles, demonstrating your ability to respond courteously and effectively.
Highlight Relevant Experience: In your CV, emphasise any previous roles that involved data input, complaint handling, or client interaction. Use bullet points to clearly outline your achievements and responsibilities in these areas, making it easy for the hiring team to see your qualifications.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. Ensure that your information is accurate and that your application presents a professional image, as attention to detail is crucial for this role.
How to prepare for a job interview at Allied World
✨Showcase Your Communication Skills
As a Quality Risk Assessor, you'll be dealing with Brokers, Intermediaries, and Policy Holders. Make sure to demonstrate your ability to communicate clearly and courteously during the interview. Practice articulating your thoughts and responses to common questions, as effective communication is key in this role.
✨Highlight Your Attention to Detail
This position requires accuracy in data input and handling claims. Be prepared to discuss examples from your past experiences where your attention to detail made a difference. You might want to mention specific instances where you caught errors or improved processes through meticulous work.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and how you handle complaints or inquiries. Think of situations where you successfully resolved issues or assisted clients, and be ready to explain your thought process and actions taken.
✨Demonstrate Your Team Spirit
Since the role involves collaboration with senior colleagues and other team members, it's important to show that you can work well in a team environment. Share examples of how you've contributed to team success in previous roles, and express your willingness to learn from others.
