Assistant Vice President, Professional Lines, Global Markets Claims Group in London

Take the next step in your career with us. Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs. Our people are our most important asset, and we are very proud of the quality of our team members.

Responsibilities/Duties:

• Adjusting a portfolio of Professional Lines claims to include FI, D&O, E&O.
• Set up, investigate and authorise claim payments within specified authority.
• Review incoming claim correspondence on existing claims, formulate response and create workflows.
• Prepare claims correspondence on questions of coverage and claim value within specified authority.
• Instruct and manage experts (i.e. lawyers, counsel, experts) as required.
• Negotiate and settle claims within specified authority and recommend reserves beyond authority to appropriate management as necessary.
• Review and maintain caseload in accordance with current internal claims procedures and comply with agreed key performance indicators.
• Reserve in accordance with our claims’ philosophy.
• Adhere to internal procedures (i.e. declinatures, large losses, complaints, fraud etc).
• Draft/amend declinatures and refer into the head of PL and/or European Head of Claims for approval.
• Manage and handle claims that fall outside any delegated authority.
• Demonstrate ability to manage recoveries.
• Carry out aged file/static claims reviews as required.
• Proactively manage vendors, such as defence counsel and coverage counsel.
• Demonstrate ability to influence good claims outcomes where necessary.
• Develop good relationships internally (senior management, underwriters, claims, finance etc).
• Work with underwriters to provide updates, evaluate exposures, and assist with development of policy wordings and other contractual documents where required.
• Help build the claims proposition by developing good relationships externally for benefit of AW if necessary.
• Display good management skills of direct reports.
• Perform internal and on-site claim audits if required.
• Prepare claim and statistical reports as required.
• Assist with coordination of and carrying out of TPA audits when necessary.
• Assist in management projects as required.
• Prepare materials for line of business meetings.
• Prepare claims materials for policy renewals where required.
• Participate in annual claims presentation.
• Have ability to step in and manage team in absence of VP (with supervision).

Qualifications Essential Requirements:

• 10+ years of professional indemnity complex claims handling experience on both Company and Lloyd’s platforms.
• Insurance related courses/experience are an advantage.
• Excellent policy wordings knowledge.
• Knowledge of London market essential.
• Proven ability to work with senior management, claims/legal professionals, other insurers, brokers, affiliated companies and clients.
• Excellent oral and written communication skills.
• Excellent organisational skills and the ability to work on multiple tasks concurrently.
• Excellent technical skills – coverage/defence/reserving/file management/KPI’s.
• Excellent understanding of claims systems.
• Strong business writing skills.
• Ability to present well to senior management.
• Some understanding of portfolio management and be able to interpret report on Claims MI and use EDW.
• Good knowledge of the Microsoft Office Suite, Genius, TRAX, Open Box, ECF2.
• A resilient self-starter who can immediately handle a diverse range of claims and responsibilities.
• The ability to work well, remain calm under pressure and thrive in a team environment.
• Appropriate behaviour in office and within team and must demonstrate positivity and proactivity.

Working at Allied World:

Our team of over 1,600 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

• Instant membership in the Allied World team — a global network of colleagues who will support your career journey.
• A manager who will help you build your career through a structured coaching program.
• Access to a full suite of learning and development tools and resources.

Global Presence:

We are headquartered in Bermuda, with offices in various locations including Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, Labuan, London, Los Angeles, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business:

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways. Allied World is an equal opportunity employer.