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- Tasks: Provide IT support for systems and networks, both onsite and remotely.
- Company: Join a family-run business known for quality and innovation in specialist vehicles.
- Benefits: Enjoy 25 days holiday, health support, and competitive salary reviews.
- Other info: Inclusive workplace with opportunities for continuous professional development.
- Why this job: Be part of a forward-thinking team and make a real impact in IT.
- Qualifications: Experience in IT roles and strong communication skills required.
The predicted salary is between 33990 - 33990 £ per year.
At Allied Vehicles we design, develop, and manufacture a wide range of specialist vehicles, including wheelchair accessible vehicles, taxis, and minibuses. In addition to manufacturing vehicles, we also offer a range of aftersales services (onsite and mobile), including servicing, repairs and maintenance and we are Scotland’s largest independent parts distributor. We are a driven, high performance, family business, that achieves our goals through engaging our people and maximising opportunities. Our commitment to quality and innovation has made us a trusted name in the industry and we seek enthusiastic and dedicated individuals to join our team.
You will provide operational support for all IT and Telecommunication systems within the company. Hours of work are Monday – Friday, 9am – 5pm, based fully on-site and the salary is £33,990 per annum. This position provides an excellent opportunity to become part of a forward-thinking and dedicated company.
Why Join Us?
- Generous Annual Leave: Enjoy 25 days of holiday, plus 8 bank holidays.
- Financial Security: Access our group life scheme and annual profit share.
- Competitive Growth: Annual salary reviews to ensure you're rewarded for your contributions.
- 24/7 Health Support: GP24 by HealthHero provides virtual GP services and second opinions for you and your family, 24/7/365.
- Benefits package: Enjoy industry-leading perks and discounts at your fingertips plus a holiday purchase scheme and EV leasing through OctopusEV.
- Convenient On-Site Facilities: Free staff parking and an on-site cafeteria for your convenience.
- Sustainable Travel: Save on your commute with our cycle-to-work scheme.
- Continuous Development: Frequent learning opportunities to help you grow professionally.
- Exclusive Discounts: Take advantage of after-sales discounts for yourself, friends, and family.
- Recognition and Rewards: Celebrate your success with our company values and long-service awards program.
Main Duties:
- Provision of both onsite, remote desktop and server support for client IT systems and networks.
- Installation configuration and support of ICT issues with laptops, desktops, mobile devices and servers.
- Provide step-by-step technical help, both written and verbal.
- Ensure the status of all tasks, escalation, documentation and servicedesk is up to date in line with the servicedesk policy.
- Microsoft Windows Server and Office 365 set up and administration.
- Maintaining networks, setup and cabling of networks.
To be effective in this role, you will have:
- Experience in a previous IT role.
- Understanding of virtualised environments (VMware).
- Experience in hardware installation and configurations.
- Excellent communication skills with the ability to convey ideas and offer IT solutions to staff members of all levels.
- The ability to troubleshoot a variety of IT-related issues and resolve user issues.
- Previous experience of working in the automotive industry would be advantageous but is not essential.
Equal Opportunities
We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the disability confident initiative, and creating an inclusive workplace where all individuals, regardless of disability, have the opportunity to thrive. We encourage applications from candidates with disabilities and will make reasonable adjustments where required to support you through the recruitment process and beyond. We will offer a guaranteed interview to any applicant who considers themselves to be disabled, and who meets the requirements for the post.
Support Engineer employer: Allied Vehicles Ltd
Contact Detail:
Allied Vehicles Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at Allied Vehicles on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Support Engineer role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss Microsoft Windows Server, Office 365, and virtualised environments like VMware. We want to see your expertise shine!
✨Tip Number 3
Show your enthusiasm for the automotive industry! Even if you don’t have direct experience, highlight your passion for technology and how it can improve vehicle support systems. Let us know why you want to be part of our family business.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Support Engineer role. Highlight your relevant IT experience and any specific skills that match the job description, like your knowledge of Microsoft Windows Server and Office 365.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Allied Vehicles and how your background makes you a perfect fit for the team. Keep it engaging and personal.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure to demonstrate your ability to convey technical information clearly in both your CV and cover letter. We want to see how you can help staff members of all levels!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our family at Allied Vehicles.
How to prepare for a job interview at Allied Vehicles Ltd
✨Know Your Tech
Make sure you brush up on your technical skills related to IT support, especially around Microsoft Windows Server and Office 365. Be ready to discuss your experience with hardware installation and virtualised environments like VMware, as these are key areas for the Support Engineer role.
✨Communicate Clearly
Since excellent communication skills are a must, practice explaining complex IT concepts in simple terms. Think about how you would help a colleague who isn’t tech-savvy understand a problem or solution. This will show that you can convey ideas effectively to staff at all levels.
✨Show Enthusiasm for the Industry
Even if you don’t have direct experience in the automotive industry, express your enthusiasm for it. Research Allied Vehicles and their products, and be prepared to discuss how your skills can contribute to their mission of quality and innovation.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about their approach to continuous development or how they support their employees' well-being. It shows you're genuinely interested in the company and the role.