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- Tasks: Join our mobile team to service vehicles at customers' homes or workplaces.
- Company: Allied Autocare is a dynamic company focused on exceptional customer service and teamwork.
- Benefits: Enjoy 25 days holiday, health support, competitive salary reviews, and exclusive discounts.
- Why this job: This role offers growth opportunities, a supportive culture, and the chance to make a real impact.
- Qualifications: Level 2 or 3 qualification in light vehicle maintenance required; full driving licence needed.
- Other info: We promote inclusivity and offer guaranteed interviews for disabled applicants.
The predicted salary is between 26000 - 29000 £ per year.
Allied Autocare are recruiting now for a Mobile Service Technician in the Leicester area to join our busy mobile team. Working closely with our call centre bookings team, with ambition to grow your own network, and deliver against targets, you will have an excellent eye for detail and exceptional customer service standards. With a focus on teamwork and individual working, you will provide an efficient service to all our customers.
This is a mobile role, servicing customers' vehicles at their home or place of work. It would include travelling to various locations to carry out your work. Hours of work are Monday-Friday, 8.30am – 5.30pm.
Salary is dependent on qualifications/experience:
- Level 2 qualified = £31,620.00 + bonus.
- Level 3 qualified = £34,083.50 + bonus.
This role attracts a service van and fuel card for business use.
The ideal candidate will:
- Possess a level 2 or level 3 qualification in light vehicle maintenance and repair or equivalent
- Be able to diagnose faults using manufacturer and generic electronic diagnostic equipment
- Carry out inspections to VOSA standards
- Service, maintain and repair vehicles
- Complete all paperwork in an efficient and accurate manner
- Work as part of a team whilst also being able to work on your own and use your initiative
What we need from you:
- Your own set of tools
- Full Driving Licence
Why Join Us? We believe in taking care of our people, and that’s why we offer a fantastic benefits package designed to support your well-being, career growth, and lifestyle:
- Generous Annual Leave: Enjoy 25 days of holiday, plus 8 bank holidays.
- Financial Security: Access our group life scheme and annual profit share.
- Competitive Growth: Annual salary reviews to ensure you're rewarded for your contributions.
- 24/7 Health Support: GP24 by HealthHero provides virtual GP services and second opinions for you and your family, 24/7/365.
- Benefits package: Enjoy industry-leading perks and discounts at your fingertips plus a holiday purchase scheme and EV leasing through OctopusEV.
- Sustainable Travel: Save on your commute with our cycle-to-work scheme.
- Continuous Development: Frequent learning opportunities to help you grow professionally.
- Exclusive Discounts: Take advantage of after-sales discounts for yourself, friends, and family.
- Recognition and Rewards: Celebrate your success with our company values and long-service awards program.
We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the disability confident initiative, and creating an inclusive workplace where all individuals, regardless of disability, have the opportunity to thrive. We encourage applications from candidates with disabilities and will make reasonable adjustments where required to support you through the recruitment process and beyond. We will offer a guaranteed interview to any applicant who considers themselves to be disabled, and who meets the requirements for the post.
We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for considering Allied Vehicles as your potential employer. We look forward to reviewing your application.
Mobile Service Technician (Leicester) employer: Allied Vehicles Ltd
Contact Detail:
Allied Vehicles Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Service Technician (Leicester)
✨Tip Number 1
Familiarise yourself with the latest diagnostic equipment and techniques used in the industry. This will not only boost your confidence but also demonstrate your commitment to staying updated, which is crucial for a Mobile Service Technician role.
✨Tip Number 2
Network with other professionals in the automotive field, especially those who work in mobile services. Attend local workshops or join online forums to connect with others and learn about potential job openings or insider tips.
✨Tip Number 3
Prepare to discuss your customer service experiences during the interview. Since this role involves direct interaction with clients, showcasing your ability to handle various customer scenarios can set you apart from other candidates.
✨Tip Number 4
Research Allied Autocare's values and mission statement. Understanding their company culture will help you align your answers during the interview, showing that you're not just a fit for the role, but also for the team.
We think you need these skills to ace Mobile Service Technician (Leicester)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Mobile Service Technician position. Tailor your application to highlight how your skills and experience align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in vehicle maintenance and repair, especially if you have worked in a mobile capacity. Mention specific tools and diagnostic equipment you are familiar with.
Showcase Customer Service Skills: Since this role involves direct interaction with customers, make sure to include examples of your exceptional customer service skills. Highlight any situations where you went above and beyond to meet customer needs.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Allied Vehicles Ltd
✨Showcase Your Qualifications
Make sure to highlight your Level 2 or Level 3 qualifications in light vehicle maintenance and repair during the interview. Be prepared to discuss how your training has equipped you with the skills necessary for diagnosing faults and carrying out inspections to VOSA standards.
✨Demonstrate Customer Service Skills
Since this role involves direct interaction with customers, it's crucial to demonstrate your exceptional customer service standards. Share examples of how you've successfully handled customer queries or complaints in the past, showcasing your ability to maintain a positive relationship.
✨Emphasise Teamwork and Initiative
The job requires both teamwork and the ability to work independently. Prepare to discuss situations where you've effectively collaborated with others, as well as instances where you've taken the initiative to solve problems on your own.
✨Prepare for Practical Questions
Expect practical questions related to vehicle maintenance and repair. Brush up on your knowledge of diagnostic equipment and be ready to explain your thought process when diagnosing faults or performing repairs. This will show your technical competence and confidence in your abilities.
