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- Tasks: Provide IT support for systems and networks, both onsite and remotely.
- Company: Join a family-run business known for quality and innovation in specialist vehicles.
- Benefits: Enjoy 25 days holiday, health support, and competitive salary reviews.
- Other info: Inclusive workplace with a commitment to equal opportunities.
- Why this job: Be part of a forward-thinking team with opportunities for professional growth.
- Qualifications: Experience in IT roles and strong communication skills required.
The predicted salary is between 33990 - 33990 £ per year.
At Allied Vehicles we design, develop, and manufacture a wide range of specialist vehicles, including wheelchair accessible vehicles, taxis, and minibuses. In addition to manufacturing vehicles, we also offer a range of aftersales services (onsite and mobile), including servicing, repairs and maintenance and we are Scotland’s largest independent parts distributor. We are a driven, high performance, family business, that achieves our goals through engaging our people and maximising opportunities. Our commitment to quality and innovation has made us a trusted name in the industry and we seek enthusiastic and dedicated individuals to join our team.
You will provide operational support for all IT and Telecommunication systems within the company. Hours of work are Monday – Friday, 9am – 5pm, based fully on-site and the salary is £33,990 per annum. This position provides an excellent opportunity to become part of a forward-thinking and dedicated company.
Why Join Us?
- Generous Annual Leave: Enjoy 25 days of holiday, plus 8 bank holidays.
- Financial Security: Access our group life scheme and annual profit share.
- Competitive Growth: Annual salary reviews to ensure you're rewarded for your contributions.
- 24/7 Health Support: GP24 by HealthHero provides virtual GP services and second opinions for you and your family, 24/7/365.
- Benefits package: Enjoy industry-leading perks and discounts at your fingertips plus a holiday purchase scheme and EV leasing through OctopusEV.
- Convenient On-Site Facilities: Free staff parking and an on-site cafeteria for your convenience.
- Sustainable Travel: Save on your commute with our cycle-to-work scheme.
- Continuous Development: Frequent learning opportunities to help you grow professionally.
- Exclusive Discounts: Take advantage of after-sales discounts for yourself, friends, and family.
- Recognition and Rewards: Celebrate your success with our company values and long-service awards program.
The main duties of the role are:
- Provision of both onsite, remote desktop and server support for client IT systems and networks.
- Installation configuration and support of ICT issues with laptops, desktops, mobile device and servers.
- Provide step-by-step technical help, both written and verbal.
- Ensure the status of all tasks, escalation, documentations and servicedesk is up to date in line with the servicedesk policy.
- Microsoft Windows Server and Office 365 set up and administration.
- Maintaining networks, setup and cabling of networks.
To be effective in this role, you will have:
- Experience in a previous IT role.
- Understanding of virtualised environments (VMware).
- Experience in hardware installation and configurations.
- Excellent communication skills with the ability to convey ideas and offer IT solutions to staff members of all levels.
- The ability to troubleshoot a variety of IT-related issues and resolve user issues.
Previous experience of working in the automotive industry would be advantageous but is not essential.
Equal Opportunities
We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the disability confident initiative, and creating an inclusive workplace where all individuals, regardless of disability, have the opportunity to thrive. We encourage applications from candidates with disabilities and will make reasonable adjustments where required to support you through the recruitment process and beyond. We will offer a guaranteed interview to any applicant who considers themselves to be disabled, and who meets the requirements for the post.
Support Engineer in Glasgow employer: Allied Vehicles Ltd
Contact Detail:
Allied Vehicles Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Engineer in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at Allied Vehicles on LinkedIn. You never know who might help you land that Support Engineer role!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about Microsoft Windows Server, Office 365, and virtualised environments like VMware. We want to see your passion for IT shine through!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Be ready to discuss how you've tackled IT issues in the past. Use real examples to demonstrate your troubleshooting abilities and how you communicate solutions to non-techy folks.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our family at Allied Vehicles. Let's get you on board!
We think you need these skills to ace Support Engineer in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Support Engineer role. Highlight any relevant IT support experience, especially with Microsoft Windows Server and Office 365, as well as your troubleshooting abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining Allied Vehicles and how your background makes you a great fit for the team. Don’t forget to mention your passion for quality and innovation!
Show Off Your Communication Skills: Since this role involves providing technical help to staff at all levels, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language to convey your ideas and solutions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our family business!
How to prepare for a job interview at Allied Vehicles Ltd
✨Know Your Tech
Make sure you brush up on your knowledge of Microsoft Windows Server and Office 365, as well as virtualised environments like VMware. Be ready to discuss your previous IT experiences and how they relate to the role of a Support Engineer.
✨Show Off Your Communication Skills
Since you'll be helping staff at all levels, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated IT solutions to non-technical colleagues, as this will demonstrate your ability to convey ideas effectively.
✨Prepare for Troubleshooting Scenarios
Expect to face some troubleshooting questions during the interview. Prepare by thinking through common IT issues you've resolved in the past and be ready to walk the interviewer through your thought process and the steps you took to fix them.
✨Understand the Company Culture
Familiarise yourself with Allied Vehicles' commitment to quality and innovation. Be prepared to discuss how your values align with theirs and how you can contribute to their high-performance family business atmosphere.